LEAN IT KAIZEN LEAD COURSE OUTLINE

PROFESSIONAL TRAINING MADE EASY

Website: www.quorse.com

LEAN IT KAIZEN LEAD Duration: 3 Days; Instructor-led

COURSE OUTLINE WHAT YOU WILL LEARN Ensuring that an IT organization is competent at continuous improvement is absolutely essential to the success of Lean within IT. In the Lean IT Foundation, we looked at the basics of Kaizen (Continuous improvement) and the DMAIC problem-solving method. This Lean IT Kaizen Lead training will help you on your journey to mastering continuous improvement, and becoming a Lean IT Kaizen Lead. The Lead IT Kaizen Lead is someone who is involved with improvement based on Lean principles. The Lean IT Kaizen Lead may come from any level of the IT organization, in any “department”

AUDIENCE Professionals in (IT) organizations

PREREQUISITES A LEAN IT Foundation certificate is required for this course.

METHODOLOGY This program will be conducted with interactive lectures, PowerPoint presentations, discussions and practical exercises

COURSE OBJECTIVES At the end of this course the student will be able to:

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Organize a Kaizen

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Make a control plan

Lead a Kaizen Teach others the DMAIC model Identify and define problems Create a data collection plan Analyze the root cause of problems Understand and apply different improvement methods Ensure the sustainability of improvements.

Module 1: Introduction to Kaizen  Introduction and Kaizen concepts  Kaizen, Kakushin and Kaikaku  The DMAIC model  Kaizen mindset Module 2: Organizing Kaizen  Kaizen team roles  Improvement initiatives  Plan and prepare a kaizen event  Gain support  Select the team Module 3: A3 Method  Goals of the A3 method  Difference between Summarizing, Analyzing and Synthesizing  Structure communication according to the Pyramid principle  Summarize information into A3 format Module 4: Define  Select a Problem and Identifying owner  Problem statement  Scope of the problem  Collect VoC information  High level kaizen plan Module 5: Measure  The three generic types of units of work  Measure and Validate Value Stream Map  Data collection plan  Qualitative and Quantitative  Measurement systems  Baseline and a Benchmark  Quick Wins Module 6: Analyze  Seven basic tools of Quality  5 Whys  Cause & Effects matrix  Failure Mode Effects Analysis (FMEA) Module 7: Improve  How to identify improvement options  Idea generation techniques  Solution prioritization techniques  How to test a solution  Best and good practice solutions within IT

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Module 8: Control  How to ensure the sustainability of the improvement  Measurement of improvement  Control plan  Types of documentation  Communication to stakeholders

www.quorse.com

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