LevelUp & Your Restaurant: What can you expect?

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LevelUp & Your Restaurant: What can you expect?

You’re thinking about launching your mobile experience with LevelUp, now what should you expect? LevelUp provides you with powerful tools to run targeted marketing campaigns, make ordering and payment seamless and deliver the best possible brand experience to your customers. Whether you’re knee deep in research, or you’re just starting to look into mobile solution providers, it can be difficult to understand what to look for. When you join LevelUp, you’ll meet your dedicated account manager, who will help you implement a unique marketing strategy to meet your business goals. Below are some examples of what you can expect when you leverage LevelUp's technology combined with the consultative recommendations of our industry-expert account managers.

VISITATION LevelUp merchants see their average customer visit 50% more often when they begin using the app. As customers begin to use the app, they form a habit reinforced by convenient, enjoyable experiences. And, those customers visit your business more and more.

Number of Visits

16 12 8 4 0 1

2

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4

5

6

7

8

9

Month



Using the Hale and Hearty app has made it easier for me to get out of work to pick up lunch. Most days I have back-to-back meetings, so I love that I can just grab my phone, head to Hale and Hearty, quickly order and pay. Plus, using the app allows me to receive awesome promotions, and who doesn’t love that? It’s one of the apps I use most often. KERRI, Hale and Hearty Customer

REVENUE Not only will you see your customers more often, but with LevelUp you’ll also see increased average tickets from those customers. Customers transacting with a LevelUp powered app spend on average 10% more than the industry-average customer paying with cash or credit card. Simply by getting customers to use the app, you’ll see them spend 10% more. When combined with the right targeted loyalty rewards, LevelUp's campaign engine can help increase customer spend even more. A loyalty construct creates two unique "high-spend" moments. One moment occurs when the customer is redeeming a loyalty reward, as they use their newly earned credit to experiment and try new items. Customers spend an average of 20% more than their average ticket when they’re redeeming a loyalty reward. The second “high-spend” moment takes place right before the customer redeems a reward, as they stretch to unlock it without an extra visit. As they’re earning loyalty progress, customers will spend a whopping 50% more than average. Yeah, that’s a 50% ticket increase with 0 cost to you. We think it’s awesome too.

Average Ticket Price

Pay with cash or credit card Pay with app Redeem a loyalty reward Unlock a loyalty reward

$8.55 $9.50 (+10%) $10.60 (+20%) $14.00 (+50%)

Mobile payment makes it easier for customers to visit your business and removes the hassle of fumbling with their wallet or waiting in line. That means 100% of the focus is on your delicious food, creating a smoother purchasing path to your door. Technically speaking, LevelUp is decreasing the friction of consumer spend-cutting out the physical act of handing over a credit card or cash and the annoyance of lines when ordering ahead Less friction means more sales and more opportunities to engage customers with targeted messaging. 70% of LevelUp partners’ customers purchase an add-on item like a drink or dessert, increasing ticket prices and revenue. LevelUp is here help you achieve great results with your mobile engagement program. Your LevelUp Sales representative would be happy to schedule a demo or give you more information on our capabilities.

RESOURCES [1] N. Sillin. (2015, Nov 20). Americans Spend an Annual Average of $2,746 on Lunch. Available: http://www.practicalmoneyskills.com/personalfinance/experts/practicalmoneymatters/ columns_2015/1120_Lunch.php. [2] Statistics and facts on eating out behavior in the U.S. Available: https://www.statista.com/topics/ 1957/eating-out-behavior-in-the-us.

Learn more at thelevelup.com