Maturity doubles BI value
Maturity doubles BI value Research says maturity doubles BI value; we say it’s exponential… Based on the recently released 2011 TDWI BI Benchmark Report 1, it is clear that although BI can deliver short-term ROI (within 12 months), most organizations find that maturity is what delivers true value from their programs. The research showed that those who claim their BI environment as advanced get twice the value from it than those in the early stages of their program.
We believe it’s more than that. From our experience, as your BI environment matures, so too, do the uses you find for the information. It moves away from ad-hoc reporting and dashboards and into the realm of forecasting and analytics; which is where true value is realized. Your team develops its skills, they think of news ways to source and apply BI and your organization benefits. The insurance industry is a great example. Imagine support center costs being down 20%, direct mail costs being down 40% and doubling your customer response rate in the process? These results were achieved in just one organization using smart, mature BI. Read more about this and other case studies in our Insurance White Paper. The TDWI report also highlights that Business Intelligence is still very much a discipline in development with a substantial one-fifth of organizations listing their programs as in the early or beginning phase. Imagine all that untapped BI potential? With capital spending increasing year on year and investment in operational BI also up, the trend towards BI as an integral business tool is clear. We often say that BI is like providing our clients with a view of the future. We really can’t predict what it will show, but we can guarantee it will be insight that you’re not getting currently.
C3 Business Solutions is an award winning Australian Information Management and Business Intelligence company that delivers measureable business improvements for its clients. We employ top tier consultants who know how to focus on true business outcomes for clients, rather than on the ‘technical tools’ required to deliver an outcome. See www.c3businesssolutions.com for more articles like this one.
1
2011 TDWI Benchmark Report: Organizational and Performance Metrics for Business Intelligence teams
A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation
1 of 2
EY | Assurance | Tax | Transactions | Advisory About EY EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com. © 2016 Ernst & Young Australia. All Rights Reserved. This communication provides general information which is current at the time of production. The information contained in this communication does not constitute advice and should not be relied on as such. Professional advice should be sought prior to any action being taken in reliance on any of the information. Ernst & Young disclaims all responsibility and liability (including, without limitation, for any direct or indirect or consequential costs, loss or damage or loss of profits) arising from anything done or omitted to be done by any party in reliance, whether wholly or partially, on any of the information. Any party that relies on the information does so at its own risk. Liability limited by a scheme approved under Professional Standards Legislation.
eyc3.com ey.com/analytics
Contact details: [email protected] EYC3 creates intelligent client organizations using data & advanced analytics. Our team of data scientists, analysts, developers, business consultants and industry experts work with clients at all stages of their information evolution.
A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation
2 of 2
We believe it’s more than that. From our experience, as your BI environment matures, so too, do the uses you find for the information. It moves away from ad-hoc reporting and dashboards and into the realm of forecasting and analytics; which is where true value is realized. Your team develops its skills, they think of news ways to source and apply BI and your organization benefits. The insurance industry is a great example. Imagine support center costs being down 20%, direct mail costs being down 40% and doubling your customer response rate in the process? These results were achieved in just one organization using smart, mature BI. Read more about this and other case studies in our Insurance White Paper. The TDWI report also highlights that Business Intelligence is still very much a discipline in development with a substantial one-fifth of organizations listing their programs as in the early or beginning phase. Imagine all that untapped BI potential? With capital spending increasing year on year and investment in operational BI also up, the trend towards BI as an integral business tool is clear. We often say that BI is like providing our clients with a view of the future. We really can’t predict what it will show, but we can guarantee it will be insight that you’re not getting currently.
C3 Business Solutions is an award winning Australian Information Management and Business Intelligence company that delivers measureable business improvements for its clients. We employ top tier consultants who know how to focus on true business outcomes for clients, rather than on the ‘technical tools’ required to deliver an outcome. See www.c3businesssolutions.com for more articles like this one.
1
2011 TDWI Benchmark Report: Organizational and Performance Metrics for Business Intelligence teams
A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation
1 of 2
EY | Assurance | Tax | Transactions | Advisory About EY EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com. © 2016 Ernst & Young Australia. All Rights Reserved. This communication provides general information which is current at the time of production. The information contained in this communication does not constitute advice and should not be relied on as such. Professional advice should be sought prior to any action being taken in reliance on any of the information. Ernst & Young disclaims all responsibility and liability (including, without limitation, for any direct or indirect or consequential costs, loss or damage or loss of profits) arising from anything done or omitted to be done by any party in reliance, whether wholly or partially, on any of the information. Any party that relies on the information does so at its own risk. Liability limited by a scheme approved under Professional Standards Legislation.
eyc3.com ey.com/analytics
Contact details: [email protected] EYC3 creates intelligent client organizations using data & advanced analytics. Our team of data scientists, analysts, developers, business consultants and industry experts work with clients at all stages of their information evolution.
A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation
2 of 2
