Mission, Goal, Initiatives Matrix A simple rubric such as this is a good way to visualize the mission, goals, strategic initiatives, and personnel responsibilities in a single place. Mission: Reduce specimen error rate from 5.2% to >3.0 in 12 months. Goals Strategic Initiatives
Implement new work process that catches errors before they happen.
1) Conduct workflow assessment 2) Reduce process steps 3) Create SOW 4) Train personnel in new process