New Look Abbotts Office Solutions

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Welcome to the new look Abbotts Office Solutions In 1918, almost 100 years ago Abbotts was formed by Arthur Abbott and since then we have grown into one of the leading suppliers of commercial stationery, computer products, furniture and office supplies in the Thames Valley. Our success is simple; we work closely with all our customers to help them drive down costs in their business, both in what they buy and how they buy. We’ve been really busy in 2014 and most recently we’ve made some significant changes to the way we do business, all focused on delivering a better service to you. We have partnered with one of the biggest independent digital office supplies companies in Europe to provide a cutting edge online customer management and fulfilment service. We’re delighted to bring you an innovative website as well as greater functionality throughout, for an improved buying and service experience. These improvements include: ■■ A brand new website and order system, with our new look identity ■■ A free phone number making it easier and more cost-effective for you to communicate with us - Tel: 0808 178 1631 ■■ An expanded Customer Service Team to ensure we can deal with all your needs efficiently and effectively ■■ Live stock availability information and online query and financial management ■■ Special Prices & Promotions upon logging in and an intuitive ‘My Account’ section ■■ The streamlining of our deliveries, with better tracking, reporting and competitive prices.

0808 178 1631

www.abbotts-office.com

NEW LOOK ABBOTTS OFFICE SOLUTIONS

About the New Website You should have received an email with your new account login details. If you have not heard from us, please contact us for free on 0808 178 1631 Logging onto our website www.abbotts-office.com enables you to see your special prices, promotions and live stock availability. Other Changes: ■■

New Delivery Company

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Automated Credit Management

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New Finance Team to help with your growth

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New Payment Terms and Payee

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New set of Terms and Conditions

Homepage

Favourites & Past Puchases

These changes are designed to make it easier and more efficient for you to do business with us and offer you even more competitive prices. We are very focused on delivering additional value to your business and would welcome the opportunity to discuss your ongoing needs, either in person or on the phone. ‘My Account’ Section Our new website homepage offers:

We would also like to take this opportunity to remind you of some of our other business services.

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Easy navigation

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Advanced searches

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Seasonal offers

Product Page

Products can be added to your favourites list by clicking on the icon while browsing. You can view all your favourites together in the ‘My Accounts’ section, great for planning an office theme or for ordering products which may be of interest to you or your colleagues. Past Purchases You can view and manage your past purchases from Abbotts; this handy dashboard makes reordering items very quick and easy. Your past purchases will appear in favourites too, so you can take a look when you log into your ‘My Account’.

Key features of this new section allow you to view and manage:

0808 178 1631

Favourites

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Online invoices and statements

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Orders

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Queries

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Favourites and Past Purchases

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Saved Printers

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Ink & Toner Purchases

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Account information

www.abbotts-office.com

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Live stock availability information on every product page

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Special Prices & Promotions

NEW website and key features