Operational Disaster Recovery
Operational Disaster Recovery Lessons Learned in Recent School Disasters TASBO Conference Learning Session March 2, 2016 Michelle Faust, Vice President North American Solutions
Texas Education Code 37.108 Every Texas School District is required by law to have a Multi Hazard Emergency Operations Plan The plan must address: mitigation, preparedness, response, and recovery
Four Phases of Emergency Management
Mitigation
Recovery
Preparedness
Response
Mitigation: Can You Lessen the Impact? • Document critical equipment & inventory – Consider offsite storage of backups for the most critical or difficult to source
• Disruption alternatives for 1. 2. 3. 4. 5.
Power Communications Data & Records Facility Staffing
Plan for Response & Recovery • Can you recover the essentials? • Do you know what functions are critical to your day-to-day operations. • What employees are needed to recover these functions? • How will you communicate with all stakeholders, both internal and external, before, during and after an interruption event? • What additional resources are needed for successful recovery?
Who Do You Rely On? • What internal resources do you have to begin the recovery process? • What outside contractors/vendors do you have agreements with to assist with recovery? • Insure what can’t be protected.
Explore Disaster Recovery Vendors/Partners • Consider the assets and services you need following a disaster, such as phone and internet communications, office operations, power, etc. • Find one or more recovery vendors who can provide those assets or services • Consider partnering regionally to achieve economies of scale
Tornado
Lessons Learned • Cash is King • Don’t wait. Notify your insurance provider immediately. They may have disaster recovery resources. • For hard to get critical items or those with longer lead times, keep a spare.
2015 Texas School | Tornado Damage
2015 Texas School | Tornado Damage
2015 Texas School | Tornado Damage
Flooding
Lessons Learned • • • •
Where it rains, it can flood Know your local flood zones & possible threats Be aware of storm water drainage paths & gullies Pay attention to watches, warnings & emergency notifications • Practice evacuation plans & have relocation strategy in place • Prepare for supple chain distribution (roads closed, bridges out, travel impaired) Vehicles are stranded on a section of road in this Friday afternoon Oct. 30, 2015 aerial picture as flood waters inundate San Marcos.
Bexar County Sheriff’s Department tweeted out a photo and said a total of 4 special needs students and 2 adults rescued from flooded bus on Scenic Loop.
Travis Street is closed in downtown Houston under the train viaduct near University of Houston. Photos of flooding in downtown on Saturday, Oct. 31, 2015, in Houston.
The blue lines show the stream center of San Antonio waterways, which are dramatically transformed during a flood, which is shown on the next slide
With continued rainfall over the Bexar County area, water levels can swell to fill floodplains in every section of the city.
Summary This information is important for school districts because disasters can and do occur without advance notice. Gathering and communicating the right information prior to an emergency will enhance the recovery process.
Texas Education Code 37.108 Every Texas School District is required by law to have a Multi Hazard Emergency Operations Plan The plan must address: mitigation, preparedness, response, and recovery
Four Phases of Emergency Management
Mitigation
Recovery
Preparedness
Response
Mitigation: Can You Lessen the Impact? • Document critical equipment & inventory – Consider offsite storage of backups for the most critical or difficult to source
• Disruption alternatives for 1. 2. 3. 4. 5.
Power Communications Data & Records Facility Staffing
Plan for Response & Recovery • Can you recover the essentials? • Do you know what functions are critical to your day-to-day operations. • What employees are needed to recover these functions? • How will you communicate with all stakeholders, both internal and external, before, during and after an interruption event? • What additional resources are needed for successful recovery?
Who Do You Rely On? • What internal resources do you have to begin the recovery process? • What outside contractors/vendors do you have agreements with to assist with recovery? • Insure what can’t be protected.
Explore Disaster Recovery Vendors/Partners • Consider the assets and services you need following a disaster, such as phone and internet communications, office operations, power, etc. • Find one or more recovery vendors who can provide those assets or services • Consider partnering regionally to achieve economies of scale
Tornado
Lessons Learned • Cash is King • Don’t wait. Notify your insurance provider immediately. They may have disaster recovery resources. • For hard to get critical items or those with longer lead times, keep a spare.
2015 Texas School | Tornado Damage
2015 Texas School | Tornado Damage
2015 Texas School | Tornado Damage
Flooding
Lessons Learned • • • •
Where it rains, it can flood Know your local flood zones & possible threats Be aware of storm water drainage paths & gullies Pay attention to watches, warnings & emergency notifications • Practice evacuation plans & have relocation strategy in place • Prepare for supple chain distribution (roads closed, bridges out, travel impaired) Vehicles are stranded on a section of road in this Friday afternoon Oct. 30, 2015 aerial picture as flood waters inundate San Marcos.
Bexar County Sheriff’s Department tweeted out a photo and said a total of 4 special needs students and 2 adults rescued from flooded bus on Scenic Loop.
Travis Street is closed in downtown Houston under the train viaduct near University of Houston. Photos of flooding in downtown on Saturday, Oct. 31, 2015, in Houston.
The blue lines show the stream center of San Antonio waterways, which are dramatically transformed during a flood, which is shown on the next slide
With continued rainfall over the Bexar County area, water levels can swell to fill floodplains in every section of the city.
Summary This information is important for school districts because disasters can and do occur without advance notice. Gathering and communicating the right information prior to an emergency will enhance the recovery process.
