Organizational Effectiveness & Workplace Strategy Seminar Improving Organizational Success through Inventive Workplace Strategy
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What are the most critical RE/Workplace issues you’re dealing with in your company or organization?
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& COMMUNITY
ADHOCRACY 50
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HIERARCHY CURRENT CULTURE PREFERRED CULTURE
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Source: Hal Kantner, Visualizing Corporate Culture -
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K Culture
Work Process
Experience
,
Ability to build and express Humana’s evolving culture
Our workplace expresses our teams preferred culture of innovations and teamwork.
Culture
Work Process
Environment
Environment
Our workplace expresses Environmentally friendly and sustainable our teams preferred culture design of innovations and teamwork.
Brand My workplace displays images and messages that tell the story of our preferred culture of innovations and teamwork.
Technology Our workplace provides our Brand
My workplace creates my preferred associate experience.
A new way to define the associate experience
Technology
team with the work tools and technologies that enhance our associate experience Our environment provides a friendly and sustainable workplace experience.
Efficiency
My workplace displays My workplace displays the images and message that images and messages that is a core tell thesustainability story of our experience. preferred culture of innovations and teamwork.
Our workplace provides our Our workplace has the Deliver an increase in associate My workplace increases my My workplace creates my team with the work toolstools and technologies that work process productivity. productivity increase preferred associate and technologies that our productivity. Our workplace supports our experience. enhance our associate My workplace environment Improve attraction and retention of the best culture by attracting and experience retaining the best and is a positive incentive for and brightest brightest associates to my me to remain at job. My workplace displays the team. Our environment provides a images and message that Our workplace is flexible for friendly and sustainable My workplace environment Workplaces flexible to anticipated change our team to anticipated sustainability is a core is flexible to allow changes workplace experience. changes in our work in future Humana business in my work. experience. process.
Effectiveness Deliver on the quality concept of perfect service Workplace that fosters collaboration and cross-functional teamwork Demonstrate potential for award winning / best in class service center
Our technology and tools allow our team to deliver on the qualities of perfect service. My technologies and tools foster my needs for collaboration and crossfunctional teamwork.
My workplace delivers on the qualities of Humana' s perfect service. Our workplace fosters our work process of collaboration and crossfunctional teamwork. Our workplace demonstrates the qualities of an award winning / bestin-class environment
My workplace displays the messages of an award winning / best-in-class company.
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