Personal Account Switch Kit

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Personal Account Switch Kit We’ve Made it Easy for You to Switch Your Personal Account to Mercantil Commercebank

1

Make note of your new MCB Checking account information. View your new checks and make note of the Mercantil Commercebank routing number and account number, both will be required during your switch.

ABA Routing Number

2

3

MCB- PASK2015 09/15

4

10 Digit Account Number

Discontinue using your former account. Keep the account open until all outstanding payments have cleared and any automatic withdrawals have successfully been switched over, including your online bill payments. Switch your direct deposits. Make a list of the deposits you receive electronically, such as direct deposits from your employer, government programs or legal settlements. Use FORM 1 to advise the depositors that you have a new account. Switch your automatic payments and withdrawls. Make a list of payments that are automatically debited from your account, such as your mortgage, auto loan/lease, utilities, phone services and credit cards. Use FORM 2 to advise these payees that you have a new account.

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Thank you for choosing to bank with Mercantil Commercebank. We are dedicated to ensuring your transition is a smooth one. Simply follow the steps below after you open your new account. 5

To use personal online bill pay for the first time with your new account: Sign up for online banking by visiting www.mercantilcb.com. In the Online Banking section, select “Enroll Now”. After you enroll, sign up for bill pay. Make a list of the payees in your old bill pay service. Include name of payee, account number the payee has assigned to you and payee's mailing address. Enter this information into your new Mercantil Commercebank bill pay service. If you receive e-Bills from these payees, disable or discontinue e-Bill service from your former bill pay service. Sign up for e-Bills with these payees in your new Mercantil Commercebank bill pay service.

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Close your former account. View the activity in your old checking account. Once all checks and online bill payments have cleared use FORM 3, and send it to your former bank to close the account. Use the Switch Kit Organizer. Use the Switch Online Banking Organizer. Use FORM 1, 2 or 3 provided to make the switch easy.

For help switching your account, call 1-800-629-0810 or visit the banking center where you opened your new account.

This Personal Account Kit has been prepared by Mercantil Commercebank for your convenience and guidance. In addition to the steps that we have listed in this material, we strongly recommend that you contact the third parties that process withdrawals or deposit from or to your account to verify if you need to take any additional action to make effective the switch to your new Mercantil Commercebank account. We also recommend that you carefully review the statements and balances corresponding to these transactions with third parties, and confirm that that the corresponding credits and debits have been properly settle during the following few months after the moment in which the switch has taken place.

www.mercantilcb.com

Switch Online Banking Organizer Keep yourself organized when you switch Online Banking to Mercantil Commercebank. ■ ■ ■



Enroll in Mercantil Commercebank Personal Online Banking. Sign up for Mercantil Commercebank Online Bill Pay. Sign up to receive monthly statements and notices electronically. Disable e-Bills and auto payments from the online banking service with your former bank and set up new services with Mercantil Commercebank.

Name of Payee

Account Number

Mailing Address

Sample Merchant

1234-5678

P.O. Box 12345, Any City, ST 67890

Disable Former Services e-Bill

MCB- PASK2015 09/15

www.mercantilcb.com

Auto Payment

Set Up Mercantil Commercebank Services Payee Added

e-Bill Requested

Auto Payment Setup

Switch Kit Organizer Keep yourself organized when you make the switch to Mercantil Commercebank.

Bank Account Information Routing Number

Account Number

Former Bank Name

067010509

Mercantil Commercebank

Switch Direct Deposits Payer

Account Number or Reference

Date

Companies that make direct deposits into your account

Used by the Payer to identify you

Payer notified to make the switch

Switch Completed

Make it easy for companies to make deposits into your new account by using FORM 1 included with this Switch Kit

Switch Automatic Payments and Withdrawls Payee

Account Number or Reference

Date

Companies that are authorized to make automatic deductions from your account

Used by the Payee to identify you

Payee notified to make the switch

Make it easy for companies to make automatic debits from your new account by using FORM 2 included with this Switch Kit MCB- PASK2015 09/15

www.mercantilcb.com

Switch Completed

Switch My Direct Deposit DATE Company making direct deposit

COMPANY ADDRESS

CITY

STATE

ZIP Attach check from new Mercantil Commercebank account. Clearly mark VOID on the check.

TO

SUBJECT Bank Account Change for Automatic Direct Deposit

To whom it may concern: Currently, you are authorized to make direct deposits into an account that I am closing:

Former Bank Name Former Bank Routing Number

Former Account Number

Please begin making these automatic deposits into my new account: Mercantil Commercebank

067010509 Bank Routing Number

Account Number

Please send me confirmation indicating when this change will take effect. If you have any questions regarding this request or require additional information to make the change described, please contact me. Sincerely,

Print Name

Signature

Address

City

State

Zip

Telephone

Day

MCB- PASK2015 09/15

Evening

Email

FORM 1

Switch My Automatic Payments and Withdrawls DATE TO

Company making automatic debits from your account

COMPANY ADDRESS

CITY

STATE

ZIP

SUBJECT Bank Account Change for Automatic Direct Deposit

To whom it may concern: I recently changed banks and opened an account with Mercantil Commercebank. Currently, you are authorized to withdraw $_______.___ each month from the following account:

Former Bank Name Former Bank Routing Number

Former Account Number

Please begin making the authorized payments from my new account: Mercantil Commercebank

067010509 Bank Routing Number

Account Number

Please send me confirmation indicating when this change will take effect. If you have any questions regarding this request or require additional information to make the change described, please contact me. Sincerely,

Print Name

Signature

Address

City

State

Zip

Telephone

Day

MCB- PASK2015 09/15

Evening

Email

FORM 2

Request to Close My Account(s) DATE TO

insert name of bank where you are closing your account(s)

BANK ADDRESS

CITY

STATE

ZIP

SUBJECT Request to Close My Account(s) To whom it may concern: Please accept this as notice to close the account(s) listed below. Also close the debit or ATM card(s) associated with the account. Account Number Authorized Signer Print Name

Signature

Co-Signer Print Name

Co-Signer Signature

Account Number Authorized Signer Print Name

Signature

Co-Signer Print Name

Co-Signer Signature

Please send me confirmation indicating that the accounts are closed. Send account balance(s) and interest earned to the address below. If you have any questions regarding this request or require additional information, please contact me. Sincerely,

Print Name

Signature

Address

City

State

Zip

Telephone

Day

MCB- PASK2015 09/15

Evening

Email

FORM 3