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Personal Competence: Self-awareness
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Emotional Intelligence Self-Reflection Activity
Personal Competence: Self-awareness Ability to accurately perceive your emotions and understand your tendencies across their range
Questions to Ask Yourself
How do I respond now?
How would I like to respond in the future?
How do you react to a conflict in opinion?
What kind of emotion do you have when someone challenges your self-worth?
How would people describe your problem-solving skills in meetings?
Management Theory: Applying Emotional Intelligence in the Healthcare Environment ©APF and ASCP 2013
Personal Competence: Self Management Ability to determine in advance when your emotions will interfere with selfmanagement
Questions to Ask Yourself
How do I respond now?
How would I like to respond in the future?
How would you approach a problem which has not been clearly explained to you?
What tools do you use when you are uncertain of a decision?
How do you respond to a personal style you have difficulties with?
Management Theory: Applying Emotional Intelligence in the Healthcare Environment ©APF and ASCP 2013
Social Competence: Social Awareness Ability to discern small behavior changes in others and interpret their meaning
Questions to Ask Yourself
How do I respond now?
How would I like to respond in the future?
Can you evaluate the body language of your superiors?
How would you use timing in a confrontational situation?
Give an example of how a question may solve a problem better than a statement
Management Theory: Applying Emotional Intelligence in the Healthcare Environment ©APF and ASCP 2013
Social Competence: Relationship Management The ongoing effort of maintaining relationships in the workplace, skills that enhance this maintenance
Questions to Ask Yourself
How do I respond now?
How would I like to respond in the future?
If you realized someone did not understand your statement in a meeting, what would you do?
Can you control when you get mad?
What is your reaction when you encounter something new?
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Management Theory: Applying Emotional Intelligence in the Healthcare Environment ©APF and ASCP 2013
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