Personal Competence: Self-awareness

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Emotional Intelligence Self-Reflection Activity

Personal Competence: Self-awareness Ability to accurately perceive your emotions and understand your tendencies across their range

Questions to Ask Yourself

How do I respond now?

How would I like to respond in the future?

How do you react to a conflict in opinion?

What kind of emotion do you have when someone challenges your self-worth?

How would people describe your problem-solving skills in meetings?

Management Theory: Applying Emotional Intelligence in the Healthcare Environment ©APF and ASCP 2013

Personal Competence: Self Management Ability to determine in advance when your emotions will interfere with selfmanagement

Questions to Ask Yourself

How do I respond now?

How would I like to respond in the future?

How would you approach a problem which has not been clearly explained to you?

What tools do you use when you are uncertain of a decision?

How do you respond to a personal style you have difficulties with?

Management Theory: Applying Emotional Intelligence in the Healthcare Environment ©APF and ASCP 2013

Social Competence: Social Awareness Ability to discern small behavior changes in others and interpret their meaning

Questions to Ask Yourself

How do I respond now?

How would I like to respond in the future?

Can you evaluate the body language of your superiors?

How would you use timing in a confrontational situation?

Give an example of how a question may solve a problem better than a statement

Management Theory: Applying Emotional Intelligence in the Healthcare Environment ©APF and ASCP 2013

Social Competence: Relationship Management The ongoing effort of maintaining relationships in the workplace, skills that enhance this maintenance

Questions to Ask Yourself

How do I respond now?

How would I like to respond in the future?

If you realized someone did not understand your statement in a meeting, what would you do?

Can you control when you get mad?

What is your reaction when you encounter something new?

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Management Theory: Applying Emotional Intelligence in the Healthcare Environment ©APF and ASCP 2013