PROBLEM SOLVING THROUGH ROOT CAUSE ANALYSIS
PROFESSIONAL TRAINING MADE EASY
Website: www.quorse.com
PROBLEM SOLVING THROUGH ROOT CAUSE ANALYSIS DURATION: 2 DAYS; TIME SCHEDULE Time - 9:00am to 5:00pm Break - 10:15am to 10.30am and 3:15pm to 3:30pm Lunch - 1:00pm to 2:00pm BENEFITS Upon completion of this program, the participants will be able to: Apply 8D problem solving method Appreciative the importance of factual approach to problem solving Describe the four disciplines to problem solving and decision making Learn about the eight disciplines team oriented problem solving approach Learn how to state and describe problem correctly Learn how to use 5W1H and 5 Whys approach on a systematic manner Understand the PDCA management cycle to problem solving KEY CONTENT MODULE 1 - RATIONAL PROBLEM SOLVING How do we Handle Concerns? Four Disciplines in Problem Solving and Decision Making Situation Analysis MODULE 2 - TEAM ORIENTED PROBLEM SOLVING Defining a Problem 8-Discipline Team Oriented Problem Solving Data Collection and Analysis MODULE 3 - PROBLEM STATEMENT AND FACTS FINDING Problem Statement Describe Problem 5W 1H 5M 1E MODULE 4 - PROBLEM ANALYSIS AND SOLUTIONS Genghis Genbutsu 5 Whys Problem Solving PDCA Management Cycle QC Story Presentation AUDIENCE This program is designed for Managers, Head of Department, Executives and Supervisors METHODOLOGY This program will be delivered through Case studies, which are built through actual working environments, small group practical exercises, small group discussion, facilitator presentations, skill practices, application planning and walk-through simulations. 070217 1|P a g e
Website: www.quorse.com
PROBLEM SOLVING THROUGH ROOT CAUSE ANALYSIS DURATION: 2 DAYS; TIME SCHEDULE Time - 9:00am to 5:00pm Break - 10:15am to 10.30am and 3:15pm to 3:30pm Lunch - 1:00pm to 2:00pm BENEFITS Upon completion of this program, the participants will be able to: Apply 8D problem solving method Appreciative the importance of factual approach to problem solving Describe the four disciplines to problem solving and decision making Learn about the eight disciplines team oriented problem solving approach Learn how to state and describe problem correctly Learn how to use 5W1H and 5 Whys approach on a systematic manner Understand the PDCA management cycle to problem solving KEY CONTENT MODULE 1 - RATIONAL PROBLEM SOLVING How do we Handle Concerns? Four Disciplines in Problem Solving and Decision Making Situation Analysis MODULE 2 - TEAM ORIENTED PROBLEM SOLVING Defining a Problem 8-Discipline Team Oriented Problem Solving Data Collection and Analysis MODULE 3 - PROBLEM STATEMENT AND FACTS FINDING Problem Statement Describe Problem 5W 1H 5M 1E MODULE 4 - PROBLEM ANALYSIS AND SOLUTIONS Genghis Genbutsu 5 Whys Problem Solving PDCA Management Cycle QC Story Presentation AUDIENCE This program is designed for Managers, Head of Department, Executives and Supervisors METHODOLOGY This program will be delivered through Case studies, which are built through actual working environments, small group practical exercises, small group discussion, facilitator presentations, skill practices, application planning and walk-through simulations. 070217 1|P a g e
