Quo$ng. It’s one of the most important parts of your trade business…so why don’t you follow the same step-‐by-‐step system ‘each and every Mme’? Perhaps it’s as simple as; ‘you’ve never wriSen down the steps from the informaMon in your head’. Well not anymore… here are 5 of our ‘done-‐for-‐you’ Quote Flow systems, that we use in our trade business, so that you can ‘Quote-‐Like-‐A-‐Pro’…
1. Meet The Customer Your customer makes their first impression within 30 seconds. Do you and your team make the cut? Do you take advantage of delivering the quote while on site to increase conversion (when you can)? What do you give them to help them make an educated decision? Do you ask for the sale?
2.
Design A Detailed Quote/Estimate
‘It’s all in my head’…that’s what almost every tradie says. BUT…that’s not going to help train your team or remove YOU from the business. Follow our step-‐by-‐step system to remove costly errors of forgeLng criMcal equipment or materials. This ‘done-‐for-‐you’ flowchart will ensure you remember every Mny detail to maximise your profit and WOW your customer with the speed in which you have delivered their quote/esMmate.
3.
Arrange External Meeting
Without the decision maker in the room for that vital meeMng, your quote will fall on deaf ears. Set yourself up for success with this criMcal ‘meeMng’ flowchart.
4.
Present the Quote and Seek Approval
Don’t look the fool having forgoSen something criMcally important. By following this flowchart you will impress customers and improve your confidence knowing you are ‘doing things right’. Remember to ‘ask for the sale’.
5.
Follow Up The Quote/Estimate
‘No doesn’t always mean no’… stay in contact to ensure you can help your customer make that vital educated decision when they are ready. Decide ‘when’ this takes place (eg. 2 days, 2 weeks?) and ensure it happens EVERY Mme, with EVERY quote. That’s not all, of course. What do you do now to ensure they don’t change their mind? (food for thought…) Loving these ‘done-‐for-‐you’ flowcharts? Leb wanMng MORE knowledge specifically for the trade business owner… then: ‘Download
the Lifestyle Tradie App’
Includes tons of FREE business content; videos, podcasts and top business Mps specifically for the tradesman and his partner. 2014 Lifestyle Tradie Group Pty Ltd www.lifestyletradie.com.au
6 Benefits of Systemisation To Achieve Positive Predictable Results Every Time
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It’s interesMng that many business owners are oben challenged when it comes to systems and leave them ‘Mll last’. The reality is, we use systems every day in just about every part of our lives. If we understood exactly what they were and how they work, we could save a great deal of $me and money. Here are the ‘6 benefits of systemsaMon to achieve posiMve predictable results every Mme’;
1. Increase Profits The implementaMon of systems will improve efficiencies, decrease expenses, remove errors and increase producMvity resulMng in increased profit. Work Smarter, not harder.
2.
Improve Productivity and Efficiency
When the team understand the expectaMon on them from the business ‘miracles happen’; performance improves, errors are removed and the team are happy. Happy days.
3.
More Free Time
To have a day off stress free whenever you want… to go to your kids school swim carnival or spend Mme working ON the business instead of IN it (planning/strategising instead of working on the tools).
4.
Scalability to Grow
The right business model to employ more of the ‘right’ people, accept more ‘A class work’ resulMng in an increase of profit quickly and easily. Hassle and stress free.
5.
Increase The Value of The Business
If the long (or short) term goal is to sell your business for a profit, then your business needs to operate on its own. It can only do this with systems. You need to start developing systems today to create a perfectly organised business what is profitable without you.
6.
Control
Never again will you need to feel like you’re siLng in the passenger seat of your own business. The overall benefit of systemisaMon is the fact that it provides more control. Measures are in place to monitor progress, profitability and results. Now you’re smiling! If you are keen to discover how systemisa$on can help your trade business – don’t miss our LIVE event;
2014 Lifestyle Tradie Group Pty Ltd www.lifestyletradie.com.au