RCL Cruises 10th Birthday Travel Agent Giveaway Frequently Asked Questions Q. Why is RCL Cruises running their Biggest Giveaway Ever promotion? A. In October 2017 Royal Caribbean International is celebrating 10 years of sailing in Australia and New Zealand. To thank travel agents for their continued support, Royal Caribbean International invites you to share in the celebration and enter the Biggest Giveaway Ever.
Q. Who is eligible to enter the promotion? A. All Australia and New Zealand registered retail travel agents aged 18 years + are eligible to enter. Wholesale consultants are not eligible to enter.
Q. When does the promotion end? A. The promotion closes at 11:59PM AEST on 31 October 2017.
Q. How do I enter? A. Make a booking on any Royal Caribbean International, Celebrity Cruises or Azamara Club Cruises sailing in October and use the Booking ID to enter at www.clubroyal.com.au.
Q. What are the instant win prizes? A. Once you have successfully completed the entry form, you will instantly receive a wine voucher. Voucher will be emailed to your nominated email address. You can then play on for the chance to win an additional instant win prize. The instant win prizes include:
Single Adult Movie Tickets for HOYTS or Event cinemas $50 Coles Myer or Famers Gift Card 2 x 8 Night South Pacific Cruises for two 10 x invitations to play for the chance to win $100,000* and attend RCL Cruises’ Birthday Celebration event
Q. I have won an instant win prize. How will I receive it? Prize Wine Voucher Movie Ticket
Redemption Method Via email Select preferred cinema & receive ticket via email
$50 Eftpos Card 8 Night South Pacific Cruise Invitation to play for chance to win $100,000*
Physical Gift Card sent upon validation of valid booking Cruise Prize Winner Letter to be sent via email. RSVP required with 7 days. Invitation to be sent via email. RSVP required within 7 days.
Q. How do I go in the draw to win $100,000? A. The instant win prize pool includes 10 invitations to play for the chance to win $100,000. Agents who receive an invitation in the instant win game are invited to attend the RCL Cruises’ Birthday Celebration event in Sydney on 5 December 2017, where the draw will take place. Contestants will take part in a 3part game for the chance to win.
Q. I have won a cruise prize or invitation to play for the chance to win $100,000. What do I do next? A. If you have won a cruise prize or invitation to play for the chance to win $100,000, you will be sent a letter via email with further prize details. You are required to RSVP and confirm acceptance of your prize within 7 days. If RSVP is not received within 7 days, prize will be forfeited.
Q. I have won a cruise prize or invitation to play for the chance to win $100,000, however I am unable to attend or travel on the specified dates. What happens to my prize? A. If you are unable to attend or accept your prize, you permitted to transfer the prize to an alternate consultant within your agency who is available to attend. Prize transfer to an alternate consultant must be communicated via RSVP within 7 days. If prize transfer is not received & verified with RCL Cruises within 7 days, prize will be forfeited.
Q. I am a wholesale consultant and have made an eligible booking. Why can’t I enter the promotion? A. RCL Cruises’ Biggest Giveaway Ever promotion is designed to reward retail travel agents. If an eligible booking is made through a wholesale partner, please supply the relevant retail travel consultant with the Booking ID to enter.
For assistance with any further questions or enquiries, please contact
[email protected].