Registrant Terms & Conditions Update

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Registrant Terms & Conditions Update Closing deadline: Wednesday 23rd December. Our Terms and Conditions of Domain Name Registration (Registrant T&Cs) apply to all .UK domain names provided by Nominet. Over recent years there have been a number of developments in .UK policies and business practices, including the introduction of online registrant services, more flexible registration periods, and significant updates to our methods of working with our registrar channel. There have also been a number of changes to the regulatory framework set out in consumer protection regulations. In addition, since we last made a general revision to the Registrant T&Cs, the general custom and practice for buying goods and services on the internet has developed considerably. We have therefore conducted a detailed review of the Registrant T&Cs with the aim of bringing them up to date. Changes include: Removal of a lengthy and unnecessary preamble Removal of reference to the setting of fees on a cost-recovery basis; Confirmation that our existing ability to suspend domain names that are used to damage the DNS has been extended to also include damage to other internet users; Removal of a provision, which is now out of line with industry practices and has never been used as far as we are aware, for registrants to claim a refund in response to a change in the Registrant T&Cs; Removal of the obligation that we will always publicly consult on changes to the Registrant T&Cs, however trivial they may be (note that our commitment to public consultation on .UK policy matters remains); Removal of references to the collection of registrant fax numbers which we now do not require; Use throughout of clearer language and more consistent terminology.

YOUR FEEDBACK We would welcome your views on our new proposed Terms and Conditions of Domain Name Registration (Registrant T&Cs). Dear Nominet, Thank you very much for putting forward some changes to the terms and conditions which manage our relationship with you. I am surprised to find that no line by line presentation of the changes proposed is available which would have been extremely useful to understand the exact modification put forward. I am however pleased to see that you have provided us with a summary of the impact. I am however sorry to report that I cannot see myself agreeing to one of the changes presented in the new terms and conditions: “Removal of the obligation that we will always publicly consult on changes to the Registrant T&Cs, however trivial they may be (note that our commitment to public consultation on .UK policy matters remains)” While it may be standard for a business to unilaterally change its terms and conditions, as a member organisation, I do expect Nominet to ensure that any change to its relationship with members, not clients, will be supported by a vote from its membership. I also believe that there is insufficient information presented regarding the following point: “Confirmation that our existing ability to suspend domain names that are used to damage the DNS has been extended to also include damage to other internet users” I would really appreciate more details on this point. I realise that with its weighted voting system, our voice will not count much to the result of the vote on these changes but I would hope that as a member organisation, Nominet will listen to its

members and that should enough express some concerns, the organisation will listen and change its course of action. Thomas Mangin Director Exa Networks Limited TAG: EXA Please tell us if you agree to the publication of your response by selecting one of the options below. Anonymous responses will not be published although they will be taken into account. Yes I am happy for Nominet to publish my response, along with my name and organisation