retailer relationships

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#Augmenting Business MARC WARBURTON ELN UK

Delivering digital transformation via the UK retailers: Shockwave Digital Forum 2014

CONTEXT RETAILER STRATEGY

SEARCH PERFORMANCE

SALES

OBJECTIVES INFORMATION

RETAILER RELATIONSHIPS

SALES

BUY LISTS BY STAGE

Branded content  Drive traffic to our brands

INFORMATION AND ADVICE BY STAGE

Link through to Tesco Baby Club advice and recipes

“I find the information located on the site very useful and appealing to mums/ mums to be.”

“It makes me see Tesco in a very positive light.”

“they go that extra mile to provide additional information to make mothers shopping experience much easier and help with decision making when it comes to buying the best products for babies along with help and advice for new ones. I like how the information is easy to locate.”

“It helps me decide on products that is age related to my daughter.”

OBJECTIVES - recap INFORMATION

RETAILER RELATIONSHIPS

SALES

INFORMATION

+91%!!!

INFORMATION

+91%!!!

RETAILER RELATIONSHIPS Danone lead the market in their approach & thinking

INFORMATION

+91%!!!

RETAILER RELATIONSHIPS

SALES

Danone lead the market in their approach & thinking

Tesco 37.1% share Danone + 17.2% RSV

Nutrition Advice + Commerce

“Live Support” with Experts

E4 2013

E3 2014

ELN & Category expansion

2015

Personalise Mum’s Shop