Returning Clothes

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Intermediate - Returning Clothes(C2983) A:

你好,我要换货。 nǐhǎo, wǒ yào huàn huò。 Hello, I want to exchange something.

B:

好的,麻烦请给我要换的衣服跟收据。 hǎo de, máfan qǐng gěi wǒ yào huàn de yīfu gēn shōujù。 OK, please give me the item of clothing you wish to return and your receipt.

A:

这里。 zhèlǐ。 Here.

B:

请问换货的原因是什么?尺码不对还是颜色不喜欢? qǐngwèn huàn huò de yuányīn shì shénme? chǐmǎ bù duì háishì yánsè bù xǐhuan? Can I ask what your reason for exchanging it is? Is it the wrong size or do you not like the colour?

A:

尺寸不对,我要换大一号,颜色不变。 chǐcun bù duì, wǒ yào huàn dà yīhào, yánsè bùbiàn。 It's the wrong size. I want to change it for one size larger, but the same colour.

B:

好的,所以您要白色大码,我帮您找找,请稍候。 hǎo de, suǒyǐ nín yào báisè dà mǎ, wǒ bāng nín zhǎozhao, qǐng shāohòu。 OK. So you want a large white one. I'll look for you, please wait a moment.

A:

嗯。

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ng4。 OK.

B:

不好意思,白色大码的目前缺货,但是除了白色,其他颜色都有,你想 要换其他颜色还是直接退货?我们可以把钱退给您。 bùhǎoyìsi, báisè dàmǎ de mùqián quē huò, dànshì chúle báisè, qítā yánsè dōu yǒu, nǐ xiǎngyào huàn qítā yánsè háishì zhíjiē tuìhuò? wǒmen kěyǐ bǎ qián tuì gěi nín。 Sorry, we're currently out of stock of the large white one. We have all the other colours except for white. Would you like to change for another colour or just return it? We can give you your money back.

A:

嗯,我想想,可以拿黑色的给我看看吗? ng4, wǒ xiǎngxiang, kěyǐ ná hēisè de gěi wǒ kàn kan ma? OK. Let me think. Can you let me see the black one?

B:

好的,您可以进去试穿,看合不合适。 hǎo de, nín kěyǐ jìnqù shìchuān, kàn hé bu héshì。 OK. You can go and try it on to see if it looks alright.

A:

黑色也挺不错的,那我就换这件吧。 hēisè yě tǐng bùcuò de, nà wǒ jiù huàn zhè jiàn ba。 The black is really nice. So I'll exchange for this one.

Key Vocabulary 换货

huànhuò

to exchange goods

收据

shōujù

receipt

原因

yuányīn

reason

尺码

chǐmǎ

size

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大一号

dàyíhào

one size bigger



biàn

to change





number

稍候

shāohòu

to wait a moment

目前

mùqián

currently

缺货

quēhuò

to be short of goods

直接

zhíjiē

directly

退

tuì

to return

合适

héshì

suitable

Supplementary Vocabulary 小一号

xiǎoyīhào

a size smaller

特大

tèdà

extra large

贴身衣物

tiēshēnyīwù

personal clothing

内衣裤

nèiyīkù

underware

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