Security Leaflet v2.indd
& ts in ud cos o cl t e on th pfr u no
smarttask security
A single solution to manage delivery of your security services time & attendance
payroll & billing
audits & inspections
customer portal
holiday accrual
incident reporting
mobile patrols
certificate management call-out management
intelligent rostering
variance reporting
Captures Time of Attendance and escalates to
management if a staff member does not turn up on time
Provides a source of KPI Reporting, providing
evidence for employee performance management
Simple Rota Planning, rosters can be pushed
down to the employee via our Smartphone app removing the need to call
Centralised Holiday & Sickness Management
including holiday requests, sign off ’s and holiday accrual for full & part-time workers
Real-time Active Screen & Reporting function
to enable management to see and advise when and where jobs are due to finish along with more important information
contract compliance
Integrates with Accounting Systems such as Sage to
simplify payroll generation
Replaces the Paper Forms used for site audits and
inspections
Enables Client Interaction through our customer
portal along with proof of presence and real time activity via our Active Screen and reporting
Facilitates Incident Capture including photos and
GPS location to improve incident management and ensure incidents are dealt with
Centralises Certificate Management with
notification when certificates or training courses need refreshing
Supports ACS accreditation
SmartTask is an employee scheduling and remote workforce management solution that enables security companies to manage contract service delivery, improve operational control and quality, raise customer satisfaction and support duty of care to staff. Rostering
SmartTask’s roster engine can automatically create rosters for multiple locations for months in advance. Based on known availability and employee preferred working hours, it can automatically fill the rosters and inform employees of their scheduled shifts, dramatically expediting the rostering process!
Proof of Attendance
Record proof and time of attendance at sites by getting employees to dial in from on-site phones to book on and off their shifts or by using our free to download app MySmartTask (available in Google play, iTunes and Microsoft app store). They can also use SmartTask to complete check calls minimising lone worker protection overheads and helping ensure staff are safe.
Audit & Inspection Services
SmartTask provides a platform to capture and store valuable auditing and inspection data such as cleaning standards audits and equipment checks such as defibrillator, fire safety or first aid.
HR
SmartTask’s HR capabilities include employee records, holiday, absence and certificate management along with payroll and service billing. The payroll engine can automatically arbitrate employee pay to your parameters. Shifts outside these parameters requiring manual arbitration can be easily identified and actioned quickly. SmartTask’s exportable reports can be integrated with SAGE and provide essential payroll and billing data along with holiday accrual and absence management.
Patrols/Guard Tours
Using the SmartTask mobile app, employees can book onto their shifts, view their daily work, make check calls and scan site checkpoint tags to prove that predefined routes have been visited. The app also allows employees to fill in electronic forms, raise alerts, complete audits and submit incident reports.
Control Room
SmartTask’s live monitoring features provide an instant real-time overview of how your business is performing as the day unfolds. They help you to quickly identify where critical issues are occurring and respond effectively to ensure that compliance is achieved and customer satisfaction maintained. By highlighting critical issues such as late arrivals, missed check calls and incidents as they occur the live view allows you to be proactive and manage by exception, giving management visibility of how your staff are performing and helping to keep them safe.
FEATURES • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
Contract Setup Automatic shift generation Automatic scheduling Alternative roster suggestions MySmartTask roster app Overtime warning Optimise shift profitability Ad-hoc shifts/extra cover Unconfirmed shifts board Employee records & certificates Integration for payroll/invoicing Automatic payroll arbitration Absence diary Holiday accrual & holiday pay Customer sign-off report Profitability reports Book on/off shifts Make check calls Time windows Daily occurrence log IVR number Freephone number Work-flow management Time-sheet overview Time & attendance monitoring Emergency call-outs NFC tag information Alarm response call-outs Incidents & alerts Service delivery reports Task variance reports Employee performance reports Customer portal GPS tracking Shift and checkpoint alerts Incident and alert inbox Standard & custom audits SmartForms (replaces paper forms) » Incident Report » Uniform & Appearance checks » Alarm Callout report » Inspections » Alerts
smarttask
For further information please visit our website www.smarttask.co.uk/security or contact 01494 444044 or send an email to [email protected]
security
smarttask security
A single solution to manage delivery of your security services time & attendance
payroll & billing
audits & inspections
customer portal
holiday accrual
incident reporting
mobile patrols
certificate management call-out management
intelligent rostering
variance reporting
Captures Time of Attendance and escalates to
management if a staff member does not turn up on time
Provides a source of KPI Reporting, providing
evidence for employee performance management
Simple Rota Planning, rosters can be pushed
down to the employee via our Smartphone app removing the need to call
Centralised Holiday & Sickness Management
including holiday requests, sign off ’s and holiday accrual for full & part-time workers
Real-time Active Screen & Reporting function
to enable management to see and advise when and where jobs are due to finish along with more important information
contract compliance
Integrates with Accounting Systems such as Sage to
simplify payroll generation
Replaces the Paper Forms used for site audits and
inspections
Enables Client Interaction through our customer
portal along with proof of presence and real time activity via our Active Screen and reporting
Facilitates Incident Capture including photos and
GPS location to improve incident management and ensure incidents are dealt with
Centralises Certificate Management with
notification when certificates or training courses need refreshing
Supports ACS accreditation
SmartTask is an employee scheduling and remote workforce management solution that enables security companies to manage contract service delivery, improve operational control and quality, raise customer satisfaction and support duty of care to staff. Rostering
SmartTask’s roster engine can automatically create rosters for multiple locations for months in advance. Based on known availability and employee preferred working hours, it can automatically fill the rosters and inform employees of their scheduled shifts, dramatically expediting the rostering process!
Proof of Attendance
Record proof and time of attendance at sites by getting employees to dial in from on-site phones to book on and off their shifts or by using our free to download app MySmartTask (available in Google play, iTunes and Microsoft app store). They can also use SmartTask to complete check calls minimising lone worker protection overheads and helping ensure staff are safe.
Audit & Inspection Services
SmartTask provides a platform to capture and store valuable auditing and inspection data such as cleaning standards audits and equipment checks such as defibrillator, fire safety or first aid.
HR
SmartTask’s HR capabilities include employee records, holiday, absence and certificate management along with payroll and service billing. The payroll engine can automatically arbitrate employee pay to your parameters. Shifts outside these parameters requiring manual arbitration can be easily identified and actioned quickly. SmartTask’s exportable reports can be integrated with SAGE and provide essential payroll and billing data along with holiday accrual and absence management.
Patrols/Guard Tours
Using the SmartTask mobile app, employees can book onto their shifts, view their daily work, make check calls and scan site checkpoint tags to prove that predefined routes have been visited. The app also allows employees to fill in electronic forms, raise alerts, complete audits and submit incident reports.
Control Room
SmartTask’s live monitoring features provide an instant real-time overview of how your business is performing as the day unfolds. They help you to quickly identify where critical issues are occurring and respond effectively to ensure that compliance is achieved and customer satisfaction maintained. By highlighting critical issues such as late arrivals, missed check calls and incidents as they occur the live view allows you to be proactive and manage by exception, giving management visibility of how your staff are performing and helping to keep them safe.
FEATURES • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
Contract Setup Automatic shift generation Automatic scheduling Alternative roster suggestions MySmartTask roster app Overtime warning Optimise shift profitability Ad-hoc shifts/extra cover Unconfirmed shifts board Employee records & certificates Integration for payroll/invoicing Automatic payroll arbitration Absence diary Holiday accrual & holiday pay Customer sign-off report Profitability reports Book on/off shifts Make check calls Time windows Daily occurrence log IVR number Freephone number Work-flow management Time-sheet overview Time & attendance monitoring Emergency call-outs NFC tag information Alarm response call-outs Incidents & alerts Service delivery reports Task variance reports Employee performance reports Customer portal GPS tracking Shift and checkpoint alerts Incident and alert inbox Standard & custom audits SmartForms (replaces paper forms) » Incident Report » Uniform & Appearance checks » Alarm Callout report » Inspections » Alerts
smarttask
For further information please visit our website www.smarttask.co.uk/security or contact 01494 444044 or send an email to [email protected]
security
