Sept Webinar Presentation Interconnection 2014 FINAL
Helping Utilities Make Smart Solar Decisions
Interconnection Best Practices: Wringing the Costs Out of DG PV
Webinar FAQs • Recording & slides will be sent to all registered attendees next week. • Submit questions in the chat window at any time. • There will be polling during this event • Questions will be answered following the presentations. Helping Utilities Make Smart Solar Decisions
Solar Power International! solarelectricpower.org
Helping Utilities Make Smart Solar Decisions
Helping Utilities Make Smart Solar Decisions
Speakers Miriam Makhyoun Research Manager SEPA
Jeff Healion Operations Manager Renewable Generations Program NV Energy
Kelly Webster Engineer NV Energy
Scott Tewel Product Manager Clean Power Research
Helping Utilities Make Smart Solar Decisions
New Report: Interconnection Challenges & Best Practices
Helping Utilities Make Smart Solar Decisions
The solar market continues to grow.
1 MM Systems Estimated by 2017
Helping Utilities Make Smart Solar Decisions
What are the challenges?
Helping Utilities Make Smart Solar Decisions
Time to Interconnect
Helping Utilities Make Smart Solar Decisions
Online Applications win the Race!
Helping Utilities Make Smart Solar Decisions
Does the Medium Matter?
Helping Utilities Make Smart Solar Decisions
Information Collection and Incentives
Helping Utilities Make Smart Solar Decisions
What utility customers say…
Helping Utilities Make Smart Solar Decisions
Helping Utilities Make Smart Solar Decisions
Automating the Interconnection Application Management Process
Kelly Webster Jeff Healion
CHANGE ?
Emails Reporting
Interconnections
Phone calls
Installers
Paperwork Processes Changes
Online Application – Online Administration
Paperwork
Document Generation Version 1 Version 2 Revised 1a Revised 2b
Paperwork
Newest • Configurable by administrators • Automatically generate documents (e.g., interconnection agreement) from templates
E-Signatures
Paperwork
Multiple Signatures on Multiple Documents
Customer Visible Status Changes
Phone calls
Transparency for applicants and net metering team
Email Communications
Installers
Communication templates configurable by net metering team Can be sent automatically Keeps applicants and net metering team in sync
Customizable Processes and Workflows I.T. Process Changes
• Self-service configuration by net metering team, easy to modify • Multiple paths in one program (e.g., FastTrack and Standard interconnection processes)
Reporting Sure thing. What data would you like on it?
I need that report now!
Reporting
Configurable by net metering team Comprehensive reporting from system data Create ad hoc reports or rerun presaved reports for updates Share reports with other administrators
Changes for the Better Net Metering Administration
• • • •
More efficiency Better customer service Handling more volume Better records management
SEPA members can save up to 15% off the annual subscription price of select Clean Power Research products.
For questions about PowerClerk® Interconnect, contact Scott Tewel, Clean Power Research [email protected]; 425-242-4174 x7015 www.cleanpower.com/products/powerclerk/powerclerk-interconnect/ Helping Utilities Make Smart Solar Decisions
Speakers Miriam Makhyoun Research Manager SEPA
Jeff Healion Operations Manager Renewable Generations Program NV Energy
Kelly Webster Engineer NV Energy
Scott Tewel Product Manager Clean Power Research
Helping Utilities Make Smart Solar Decisions
Interconnection Best Practices: Wringing the Costs Out of DG PV
Webinar FAQs • Recording & slides will be sent to all registered attendees next week. • Submit questions in the chat window at any time. • There will be polling during this event • Questions will be answered following the presentations. Helping Utilities Make Smart Solar Decisions
Solar Power International! solarelectricpower.org
Helping Utilities Make Smart Solar Decisions
Helping Utilities Make Smart Solar Decisions
Speakers Miriam Makhyoun Research Manager SEPA
Jeff Healion Operations Manager Renewable Generations Program NV Energy
Kelly Webster Engineer NV Energy
Scott Tewel Product Manager Clean Power Research
Helping Utilities Make Smart Solar Decisions
New Report: Interconnection Challenges & Best Practices
Helping Utilities Make Smart Solar Decisions
The solar market continues to grow.
1 MM Systems Estimated by 2017
Helping Utilities Make Smart Solar Decisions
What are the challenges?
Helping Utilities Make Smart Solar Decisions
Time to Interconnect
Helping Utilities Make Smart Solar Decisions
Online Applications win the Race!
Helping Utilities Make Smart Solar Decisions
Does the Medium Matter?
Helping Utilities Make Smart Solar Decisions
Information Collection and Incentives
Helping Utilities Make Smart Solar Decisions
What utility customers say…
Helping Utilities Make Smart Solar Decisions
Helping Utilities Make Smart Solar Decisions
Automating the Interconnection Application Management Process
Kelly Webster Jeff Healion
CHANGE ?
Emails Reporting
Interconnections
Phone calls
Installers
Paperwork Processes Changes
Online Application – Online Administration
Paperwork
Document Generation Version 1 Version 2 Revised 1a Revised 2b
Paperwork
Newest • Configurable by administrators • Automatically generate documents (e.g., interconnection agreement) from templates
E-Signatures
Paperwork
Multiple Signatures on Multiple Documents
Customer Visible Status Changes
Phone calls
Transparency for applicants and net metering team
Email Communications
Installers
Communication templates configurable by net metering team Can be sent automatically Keeps applicants and net metering team in sync
Customizable Processes and Workflows I.T. Process Changes
• Self-service configuration by net metering team, easy to modify • Multiple paths in one program (e.g., FastTrack and Standard interconnection processes)
Reporting Sure thing. What data would you like on it?
I need that report now!
Reporting
Configurable by net metering team Comprehensive reporting from system data Create ad hoc reports or rerun presaved reports for updates Share reports with other administrators
Changes for the Better Net Metering Administration
• • • •
More efficiency Better customer service Handling more volume Better records management
SEPA members can save up to 15% off the annual subscription price of select Clean Power Research products.
For questions about PowerClerk® Interconnect, contact Scott Tewel, Clean Power Research [email protected]; 425-242-4174 x7015 www.cleanpower.com/products/powerclerk/powerclerk-interconnect/ Helping Utilities Make Smart Solar Decisions
Speakers Miriam Makhyoun Research Manager SEPA
Jeff Healion Operations Manager Renewable Generations Program NV Energy
Kelly Webster Engineer NV Energy
Scott Tewel Product Manager Clean Power Research
Helping Utilities Make Smart Solar Decisions
