ServiceMax Mobile
ServiceMax Mobile
Bring your own device for anytime, anywhere access
Overview Your field service technicians can’t be tied to an office—or even a network. They need the power of your entire organization at their fingertips, no matter where or when. Powered by HTML5, ServiceMax Mobile enables your field techs, service managers and executives to access the ServiceMax Suite or ServiceMax Orange via any mobile device, including tablets, smartphones, and laptops. Bring your own device and utilize a browser to access our HTML5-based solution, or utilize one of our native solutions:
SERVICEMAX MOBILE FOR IPAD
SERVICEMAX MOBILE FOR SMARTPHONES
SERVICEMAX MOBILE FOR LAPTOPS
Our revolutionary, award-winning native iPad app works on or offline, making field service easy and intuitive on the device your techs will enjoy using.
Whether iPhone, Android or Blackberry, your techs stay connected to each other and to HQ, while management stays abreast of key customers and issues.
No internet connection? No problem. Offline access ensures service details are captured on-site, and knowledge bases remain accessible so issues are solved the first time.
FEATURES & BENEFITS • Empower your mobile workers to bring their own device, including smartphones and the latest tablets such as Apple’s iPad, Samsung’s Android-based Galaxy or Microsoft’s Surface. • Access calendars, work orders and details, service history, service knowledge database, spare parts locations and inventory levels. • Remotely request parts, capture time and material details, accept or reject work assignments, record work details and status changes, and set follow up activities. • One-click synchronization when back in network range. • Access maps on the iPad to provide route information & manage scheduling. • Leverage a knowledgebase or post an issue to ServicePulse and get instant answers from colleagues and experts in the field or back at the home office. • Integration with FaceTime on the iPad to enable a tech to virtually show the issue to another tech or subject matter expert while still on site. • Enable managers to dispatch work orders directly to mobile devices. • View key metrics and dashboards on your smartphone to drive decision making on the go.
ServiceMax 3875 Hopyard Road Suite 300 Pleasanton, CA 94588 | 1-800-756-4960 | www.servicemax.com Copyright © 2012 ServiceMax, Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners.
Bring your own device for anytime, anywhere access
Overview Your field service technicians can’t be tied to an office—or even a network. They need the power of your entire organization at their fingertips, no matter where or when. Powered by HTML5, ServiceMax Mobile enables your field techs, service managers and executives to access the ServiceMax Suite or ServiceMax Orange via any mobile device, including tablets, smartphones, and laptops. Bring your own device and utilize a browser to access our HTML5-based solution, or utilize one of our native solutions:
SERVICEMAX MOBILE FOR IPAD
SERVICEMAX MOBILE FOR SMARTPHONES
SERVICEMAX MOBILE FOR LAPTOPS
Our revolutionary, award-winning native iPad app works on or offline, making field service easy and intuitive on the device your techs will enjoy using.
Whether iPhone, Android or Blackberry, your techs stay connected to each other and to HQ, while management stays abreast of key customers and issues.
No internet connection? No problem. Offline access ensures service details are captured on-site, and knowledge bases remain accessible so issues are solved the first time.
FEATURES & BENEFITS • Empower your mobile workers to bring their own device, including smartphones and the latest tablets such as Apple’s iPad, Samsung’s Android-based Galaxy or Microsoft’s Surface. • Access calendars, work orders and details, service history, service knowledge database, spare parts locations and inventory levels. • Remotely request parts, capture time and material details, accept or reject work assignments, record work details and status changes, and set follow up activities. • One-click synchronization when back in network range. • Access maps on the iPad to provide route information & manage scheduling. • Leverage a knowledgebase or post an issue to ServicePulse and get instant answers from colleagues and experts in the field or back at the home office. • Integration with FaceTime on the iPad to enable a tech to virtually show the issue to another tech or subject matter expert while still on site. • Enable managers to dispatch work orders directly to mobile devices. • View key metrics and dashboards on your smartphone to drive decision making on the go.
ServiceMax 3875 Hopyard Road Suite 300 Pleasanton, CA 94588 | 1-800-756-4960 | www.servicemax.com Copyright © 2012 ServiceMax, Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners.
