SNAP Installation Instructions Step 1 Step 2 Step 3 Step 4
Step 1 SNAP Installation Instructions
Step 2
Congratulations on purchasing the SNAP Interactive Security Platform. This SNAP Installation Instructions will make setting up your new security a SNAP. Please inspect your order and make sure you understand what each item is. You can find detailed instructions under support at www.snap-is.com or by scanning the QR code. Or you may call technical support at 1-844-471-8333
Installing Sensors
1. Unbox the Helix panel 2. Plug in the supplied ethernet cable to the back of the Helix panel and into your router or switch. 3. Plug in the supplied power adapter into a wall outlet. It is NOT recommended to plug this power adapter into a power strip. 4. Note the LED lights and understand their meaning.
Step 3
Step 4
1. You must pull the plastic tab out to allow the sensor to start working. Please NOTE that with the motion detector you will need to remove the front cover first then remove the plastic battery tab. 2. Once you have removed the tab make sure you install the sensor in the correct location. NOTE: some doors might have different trim work that interferers with the switch sensor placement. Before you sticky tape the sensor do a trial run first to see if it will fit. The door sensor can go on the door or trim it does not matter, as long as the marker tab on the sensor is lined up with the marker tab on the magnet. Also the door sensor can have up to a 1" gap and still work.
Call Customer Service. Once you have all items installed you need to call customer support at 1.844.471.8333 to bring your security system “ONLine”
To log onto the customer portal scan the above QR code or goto www.snap.secure.direct
This portal is used for desktop or laptop computers, for mart devices (such as phones/ tablets etc.) Look for SMARTLINK SECURITY in the App or Google Store.
Step 2
Congratulations on purchasing the SNAP Interactive Security Platform. This SNAP Installation Instructions will make setting up your new security a SNAP. Please inspect your order and make sure you understand what each item is. You can find detailed instructions under support at www.snap-is.com or by scanning the QR code. Or you may call technical support at 1-844-471-8333
Installing Sensors
1. Unbox the Helix panel 2. Plug in the supplied ethernet cable to the back of the Helix panel and into your router or switch. 3. Plug in the supplied power adapter into a wall outlet. It is NOT recommended to plug this power adapter into a power strip. 4. Note the LED lights and understand their meaning.
Step 3
Step 4
1. You must pull the plastic tab out to allow the sensor to start working. Please NOTE that with the motion detector you will need to remove the front cover first then remove the plastic battery tab. 2. Once you have removed the tab make sure you install the sensor in the correct location. NOTE: some doors might have different trim work that interferers with the switch sensor placement. Before you sticky tape the sensor do a trial run first to see if it will fit. The door sensor can go on the door or trim it does not matter, as long as the marker tab on the sensor is lined up with the marker tab on the magnet. Also the door sensor can have up to a 1" gap and still work.
Call Customer Service. Once you have all items installed you need to call customer support at 1.844.471.8333 to bring your security system “ONLine”
To log onto the customer portal scan the above QR code or goto www.snap.secure.direct
This portal is used for desktop or laptop computers, for mart devices (such as phones/ tablets etc.) Look for SMARTLINK SECURITY in the App or Google Store.
