Speaker
BurlOak Bay
Speaker
MAY 2012
Message from the President Patti L. Pawlak, CAP-OM
“When a person genuinely enjoys their profession and is motivated by their passion, they tend to be more satisfied with their work and more psychologically healthy.” Wikipedia – excerpt from the definition of passion http://en.wikipedia.org/wiki/Passion_(emotion)#Passion_as_a_motivation_in_an_occupation
“When a person genuinely enjoys their profession and is motivated by their involvement with IAAP, they tend to be more satisfied with their work and more psychologically healthy.” Patti L. Pawlak CAP-OM Borrowed from Wikipedia
OK so I couldn’t resist……..this truly does explain my experience and one that I wish for each Chapter member. I have two messages to deliver today – one is a “THANKS” the other an INVITATION”. KUDOS, THANK YOU, CONGRATULATIONS…..to Christina Walters, Chairperson, APW Event for an outstanding evening on Thursday April 26th, 2012. Almost singleBurlOak Bay Chapter 2011-2012 Board of Directors President: Patti Pawlak, CAP-OM Vice President: Karen Lodwich Treasurer: Carol Rice, MCT, MOS Master Instructor Secretary: Philippa Waite
In this Issue President’s Message………………….….......1 Microsoft Specialist Certification Offer………2 No Isn’t a Four Letter Word……. ………. …..3 BurlOak Bay Administrative Professionals Event ………..……………………….…..…….4 Mapping Your Career Path……...…………...7 Carol’s Tips and Tricks ……………………...8 BurlOak Bay May Meeting …………………...9
There is no happiness except in the realization that we have accomplished something. Henry Ford
BURLOAK BAY SPEAKER
MAY 2012
handedly, Christina pulled together an incredible event, one which each of us associated with BurlOak Bay Chapter, can be very proud of. Guests, vendors and participants enjoyed an incredible evening of networking and socializing culminating in a potent message from a dynamic guest speaker! Job very well done Christina! I acknowledge as well, Carol, Nicki, Terry, Philippa, Anne and Wendie for assistance and support throughout the evening; along with every Chapter member and guest in attendance. Each person’s presence contributed to the success of the evening! INVITATION………. I sent an email earlier this month about nominations for the 2012-2013 Board and Committee Chairperson positions. I urge you to consider contributing your talents to the well-being of the Chapter. By and large – it’s a lot of fun……… sure there’s responsibility- but it’s not onerous………you have lots of people and expertise to fall back on and to share with ...and more importantly YOUR contribution WILL make a difference. The one thing we never seem to have enough of is people willing to step in and take on a task …….. interested in logistics?……. consider REGISTRAR; ….. talent for marketing? ……think about FUNDRAISING; ………..great a connecting?…….. PROGRAM CHAIR; keeping things on track?………SECRETARY/PARLIAMENTARIAN; ……..love connecting with people?...MEMBERSHIP CHAIR; ……..interested in following the rules …….. BYLAW CHAIR….. a whiz at technology? ……. WEBMASTER SHADOW; …… like to promote? CERTIFICATION CHAIR ……. have a hidden desire to write? ……. NEWSLETTER EDITOR…….. If I haven’t listed your interest …….. connect with me. I promise you we will find a place for YOUR talent, desire or interest. It can be a one-time only, share with another person…..or take on the whole 9 yards. We’re pretty accommodating. “When a person genuinely enjoys their profession and is motivated by their involvement with IAAP, they tend to be more satisfied with their work and more psychologically healthy” Sincerely, Patti L. Pawlak, CAP-OM President 2011-2012 Be the Office Superstar! Microsoft Office Specialist certification helps you shine in your career. Complete tasks quicker and with greater ease Become a team resource for your colleagues Build self-confidence, credibility and enhance job satisfaction Exclusive offer to IAAP members! http://www.certiport.com/portal/common/htmllibrary/ IAAP/index.html Microsoft Office Certification Exam, Practices Tests and Online Self-Study Course just $69!
Page 2
BURLOAK BAY SPEAKER
MAY 2012
“No” Isn’t a Four Letter Word
By Jarod Brox
Nein, net, non, nah, che, bu shi, votch – “no” isn’t an easy word to say in any language. And it can be even harder to say in the workplace. Whether you’re forced to shut down an overzealous employee’s big idea or tell the top brass that you’re not able to take on a particular project, the word no can carry a lot of weight. However, it shouldn’t be considered off limits. While most people fear the repercussions of saying no to a boss, employee, or co-worker, sometimes it’s necessary. With a little tact and a well-thought out strategy, it is possible to say that dreaded word while keeping the peace and maintaining productivity. Don’t dance around it The shortest distance between two points is a straight line – a principle that holds especially true when saying no. Be direct and to the point. Spending too much time doing damage control before the damage even occurs can give false hope or even set you up to look like a bad guy when the conversation takes a sudden turn for the negative. Know why you’re saying no Arbitrarily saying no will often lead to frustration and confusion. Before you drop the hammer, be sure you are prepared to explain the reasoning behind your decision. Many times, if you’ve taken the time to walk through your decision-making process, the people you’re saying no to will be able to see the other side of the issue more clearly. It can also help build trust among your employees if they believe you are giving their ideas serious thought before turning them down. Be prepared to offer a solution Simply explaining why you said no to an idea or request isn’t always enough. It’s also important to be able to offer an alternate solution to the problem whenever possible. Whether it’s proposing a new timeline or suggesting a different approach, be ready to give constructive criticism and work together to gain a new perspective. Don’t make it a habit There’s nothing wrong with saying no from time to time. In fact, most people probably expect it. However, constantly shooting down employee ideas or opting out of big projects will likely hurt you in the long run. Your co-workers will stop asking for your
Page 3
BURLOAK BAY SPEAKER
MAY 2012
input and your employees may start looking for ways to work around getting your approval. No can be a powerful word, so use it with caution. And while nobody likes to be negative, sometimes it is the most logical answer. Taking time to explain your reasoning and working together to figure out a better course of action goes a long way toward developing more productive and positive working relationships. Jared Brox When Jared isn’t hard at work writing webinars, podcasts, feature articles, and a variety of other materials focusing on a wide range of workplace and leadership issues, you can typically find him on the golf course blaming his clubs, the wind, his shoes, or the unmowed fairway as the only reason he hasn’t qualified for the PGA Tour yet. Article from website “Refresh Leadership”- Powered by Express Employment Professionals
BurlOak Bay Chapter’s 11th Annual Administrative Professionals’ Event Over 80 attendees participated in the 11th Annual Administrative Professionals' Event hosted by the IAAP BurlOak Bay Chapter. Executive Assistants, Administrative Assistants, Office Managers and other administrative professionals, filled the Burlington Art Centre to celebrate Administrative Professionals' Week. The energy in the room was magnetic and exciting. Participants enjoyed the vendor marketplace which featured the following companies:
Essentials Computer Training IAAP BurlOak Bay Chapter Leppert Business Systems Mrs. P's Handbags and Accessories Staples Advantage ServiceMASTER Clean
FRID+Russell Business Products Imagélite International Michael Walker Advertising OfficeTeam Staples EasyTech 4Business Traditions Alive
Avon, Avery and Chatelaine offered product donations for all attendees to take home in a one of a kind BurlOak Bay Chapter tote bag designed by the event sponsor, Michael Walker Advertising. Keynote speaker, Dawn Frail, Leadership Development Specialist, encouraged participants to “unleash the greatness within and find the greatness in others”. It was an engaging presentation by a dynamic speaker. It truly was an event to celebrate the 'Admins, Pulse of the Office'! Thanks to everyone who contributed to its success.
Page 4
BURLOAK BAY SPEAKER
MAY 2012
BurlOak Bay Chapter’s 11th Annual Administrative Professionals’ Event Patti Pawlak, CAP-OM, President of BurlOak Bay Chapter welcomes guests and members
Dawn Frail, Keynote speaker for the evening
Page 5
BURLOAK BAY SPEAKER
MAY 2012
Lili Ranalli, CAP-OM chapter member with guests
BurlOak Bay Chapter members Anne Lupkoski, CAP-OM and Christina Walters
Guests at the BurlOak Bay 11th Annual Administrative Profes-
Page 6
BURLOAK BAY SPEAKER
MAY 2012
Mapping Your Career Path Would you embark on a 40-year journey without an end in sight, or a map to get you to your destination? Unless you enjoy wandering the wilderness its best to travel, map and destination, firmly in hand. Bring that same planning and forethought to guiding your career path. Plotting the Path First, decide where you’re heading. We’re talking big picture: what do you want to be doing in 10, 20, 30 years? How would you be spending your days if money weren’t an issue? Keep in mind that the picture may change over the years, what seems appealing at twenty may be less so in your forties, but pick a desired target and start moving towards it. Next, assess your strengths and weaknesses, your likes and dislikes. Ideally, you should be spending your days doing work that you enjoy, that is meaningful and at which you excel. Life isn’t high school: there are no required classes. True most of us have to earn a paycheck, but since we’re happily well past the days of indentured servitude, exercise your freedom of choice selecting work which holds meaning for you and is a stepping stone towards your goals. About those Stepping Stones... Map your career to date against the goals you’ve set for yourself; have you been adding skills and experiences to your resume that are positioning you well? Not sure of the steps you need to take? Seek guidance from a mentor or colleagues or model others who have succeeded in the arena(s) to which you aspire. Scrutinize your resume to see where you are strong and where you need to add skills or experiences. For example, if you wish to become a manager, begin developing your leadership skills by overseeing
first individuals, working up to smaller teams, then whole business areas within your company, slowly growing your responsibilities. Look for opportunities to mentor subordinates and demonstrate you can steward increasingly larger projects to completion. Or perhaps your long-term goal is to run your own business or to work as a selfemployed freelancer. If so, spend time developing the leadership and sales skills required to run a business and to build the rolodex needed to attract customers or investment dollars. Periodically assess your progress. Schedule time, once a year, every five years, and so on, to take a step back and survey your career development. Is it advancing? Can you enhance your current skills and better leverage yourself? Do you need to tweak your path? How have your personal or economic circumstances changed and what impact, if any, does that have on your next steps? Make time to take time: all important relationships require nurturing; your relationship with work needs attention too. Make the Journey Meaningful Finally, as you move along in your career, perhaps sticking to a straight, focused path, or taking a meandering, many branched road, remember that while you should constantly be moving towards a desired end, it is smart to make the most of whatever role you are presently in—to learn, grow and relish—the work you are currently doing. Article from Beyond Folders™ Articles Pendaflex.com website
Leadership: The art of getting someone else to do something you want done because he wants to do it. Dwight D. Eisenhower
Page 7
BURLOAK BAY SPEAKER
MAY 2012
Carol’s Tips and Tricks Excel 2010 Text Functions in Excel 2010 Excel has some useful Text Functions to clean up or change the look of text within a spreadsheet. Some of the more common functions are shown below.
Procedure to insert Functions in Excel 2010
1. Click on the fx in the formulas bar or 2. On the Formulas ribbon choose the fx Insert Function command or 3. On the Formulas ribbon click the Text category and then choose the appropriate function 4. Complete the various arguments (parts of) the function chosen a. For example, the Proper function simply asks that you choose the cell that has the text you wish to change
Page 8
BURLOAK BAY SPEAKER
MAY 2012
Carol’s Tips and Tricks Note: always choose a blank cell when creating a new formula and then copy/paste special into the original cell for the change to take effect.
Any Questions contact: Carol D. Rice, MCT, MOS Master Instructor Essentials Computer Training [email protected]
The first step in the acquisition of wisdom is silence, the second listening, the third memory, the fourth practice, the fifth teaching others. Solomon Ibn Gabriol
BurlOak Bay Chapter May Meeting Thursday, May 17, 2012
Landing Your Next Job in a Tough Economy Guest Speaker: Zsolt Palfy, OfficeTeam Staffing Manager Editor’s Note: Submissions for the newsletter are accepted at any time. Please forward them to: [email protected]
Page 9
Speaker
MAY 2012
Message from the President Patti L. Pawlak, CAP-OM
“When a person genuinely enjoys their profession and is motivated by their passion, they tend to be more satisfied with their work and more psychologically healthy.” Wikipedia – excerpt from the definition of passion http://en.wikipedia.org/wiki/Passion_(emotion)#Passion_as_a_motivation_in_an_occupation
“When a person genuinely enjoys their profession and is motivated by their involvement with IAAP, they tend to be more satisfied with their work and more psychologically healthy.” Patti L. Pawlak CAP-OM Borrowed from Wikipedia
OK so I couldn’t resist……..this truly does explain my experience and one that I wish for each Chapter member. I have two messages to deliver today – one is a “THANKS” the other an INVITATION”. KUDOS, THANK YOU, CONGRATULATIONS…..to Christina Walters, Chairperson, APW Event for an outstanding evening on Thursday April 26th, 2012. Almost singleBurlOak Bay Chapter 2011-2012 Board of Directors President: Patti Pawlak, CAP-OM Vice President: Karen Lodwich Treasurer: Carol Rice, MCT, MOS Master Instructor Secretary: Philippa Waite
In this Issue President’s Message………………….….......1 Microsoft Specialist Certification Offer………2 No Isn’t a Four Letter Word……. ………. …..3 BurlOak Bay Administrative Professionals Event ………..……………………….…..…….4 Mapping Your Career Path……...…………...7 Carol’s Tips and Tricks ……………………...8 BurlOak Bay May Meeting …………………...9
There is no happiness except in the realization that we have accomplished something. Henry Ford
BURLOAK BAY SPEAKER
MAY 2012
handedly, Christina pulled together an incredible event, one which each of us associated with BurlOak Bay Chapter, can be very proud of. Guests, vendors and participants enjoyed an incredible evening of networking and socializing culminating in a potent message from a dynamic guest speaker! Job very well done Christina! I acknowledge as well, Carol, Nicki, Terry, Philippa, Anne and Wendie for assistance and support throughout the evening; along with every Chapter member and guest in attendance. Each person’s presence contributed to the success of the evening! INVITATION………. I sent an email earlier this month about nominations for the 2012-2013 Board and Committee Chairperson positions. I urge you to consider contributing your talents to the well-being of the Chapter. By and large – it’s a lot of fun……… sure there’s responsibility- but it’s not onerous………you have lots of people and expertise to fall back on and to share with ...and more importantly YOUR contribution WILL make a difference. The one thing we never seem to have enough of is people willing to step in and take on a task …….. interested in logistics?……. consider REGISTRAR; ….. talent for marketing? ……think about FUNDRAISING; ………..great a connecting?…….. PROGRAM CHAIR; keeping things on track?………SECRETARY/PARLIAMENTARIAN; ……..love connecting with people?...MEMBERSHIP CHAIR; ……..interested in following the rules …….. BYLAW CHAIR….. a whiz at technology? ……. WEBMASTER SHADOW; …… like to promote? CERTIFICATION CHAIR ……. have a hidden desire to write? ……. NEWSLETTER EDITOR…….. If I haven’t listed your interest …….. connect with me. I promise you we will find a place for YOUR talent, desire or interest. It can be a one-time only, share with another person…..or take on the whole 9 yards. We’re pretty accommodating. “When a person genuinely enjoys their profession and is motivated by their involvement with IAAP, they tend to be more satisfied with their work and more psychologically healthy” Sincerely, Patti L. Pawlak, CAP-OM President 2011-2012 Be the Office Superstar! Microsoft Office Specialist certification helps you shine in your career. Complete tasks quicker and with greater ease Become a team resource for your colleagues Build self-confidence, credibility and enhance job satisfaction Exclusive offer to IAAP members! http://www.certiport.com/portal/common/htmllibrary/ IAAP/index.html Microsoft Office Certification Exam, Practices Tests and Online Self-Study Course just $69!
Page 2
BURLOAK BAY SPEAKER
MAY 2012
“No” Isn’t a Four Letter Word
By Jarod Brox
Nein, net, non, nah, che, bu shi, votch – “no” isn’t an easy word to say in any language. And it can be even harder to say in the workplace. Whether you’re forced to shut down an overzealous employee’s big idea or tell the top brass that you’re not able to take on a particular project, the word no can carry a lot of weight. However, it shouldn’t be considered off limits. While most people fear the repercussions of saying no to a boss, employee, or co-worker, sometimes it’s necessary. With a little tact and a well-thought out strategy, it is possible to say that dreaded word while keeping the peace and maintaining productivity. Don’t dance around it The shortest distance between two points is a straight line – a principle that holds especially true when saying no. Be direct and to the point. Spending too much time doing damage control before the damage even occurs can give false hope or even set you up to look like a bad guy when the conversation takes a sudden turn for the negative. Know why you’re saying no Arbitrarily saying no will often lead to frustration and confusion. Before you drop the hammer, be sure you are prepared to explain the reasoning behind your decision. Many times, if you’ve taken the time to walk through your decision-making process, the people you’re saying no to will be able to see the other side of the issue more clearly. It can also help build trust among your employees if they believe you are giving their ideas serious thought before turning them down. Be prepared to offer a solution Simply explaining why you said no to an idea or request isn’t always enough. It’s also important to be able to offer an alternate solution to the problem whenever possible. Whether it’s proposing a new timeline or suggesting a different approach, be ready to give constructive criticism and work together to gain a new perspective. Don’t make it a habit There’s nothing wrong with saying no from time to time. In fact, most people probably expect it. However, constantly shooting down employee ideas or opting out of big projects will likely hurt you in the long run. Your co-workers will stop asking for your
Page 3
BURLOAK BAY SPEAKER
MAY 2012
input and your employees may start looking for ways to work around getting your approval. No can be a powerful word, so use it with caution. And while nobody likes to be negative, sometimes it is the most logical answer. Taking time to explain your reasoning and working together to figure out a better course of action goes a long way toward developing more productive and positive working relationships. Jared Brox When Jared isn’t hard at work writing webinars, podcasts, feature articles, and a variety of other materials focusing on a wide range of workplace and leadership issues, you can typically find him on the golf course blaming his clubs, the wind, his shoes, or the unmowed fairway as the only reason he hasn’t qualified for the PGA Tour yet. Article from website “Refresh Leadership”- Powered by Express Employment Professionals
BurlOak Bay Chapter’s 11th Annual Administrative Professionals’ Event Over 80 attendees participated in the 11th Annual Administrative Professionals' Event hosted by the IAAP BurlOak Bay Chapter. Executive Assistants, Administrative Assistants, Office Managers and other administrative professionals, filled the Burlington Art Centre to celebrate Administrative Professionals' Week. The energy in the room was magnetic and exciting. Participants enjoyed the vendor marketplace which featured the following companies:
Essentials Computer Training IAAP BurlOak Bay Chapter Leppert Business Systems Mrs. P's Handbags and Accessories Staples Advantage ServiceMASTER Clean
FRID+Russell Business Products Imagélite International Michael Walker Advertising OfficeTeam Staples EasyTech 4Business Traditions Alive
Avon, Avery and Chatelaine offered product donations for all attendees to take home in a one of a kind BurlOak Bay Chapter tote bag designed by the event sponsor, Michael Walker Advertising. Keynote speaker, Dawn Frail, Leadership Development Specialist, encouraged participants to “unleash the greatness within and find the greatness in others”. It was an engaging presentation by a dynamic speaker. It truly was an event to celebrate the 'Admins, Pulse of the Office'! Thanks to everyone who contributed to its success.
Page 4
BURLOAK BAY SPEAKER
MAY 2012
BurlOak Bay Chapter’s 11th Annual Administrative Professionals’ Event Patti Pawlak, CAP-OM, President of BurlOak Bay Chapter welcomes guests and members
Dawn Frail, Keynote speaker for the evening
Page 5
BURLOAK BAY SPEAKER
MAY 2012
Lili Ranalli, CAP-OM chapter member with guests
BurlOak Bay Chapter members Anne Lupkoski, CAP-OM and Christina Walters
Guests at the BurlOak Bay 11th Annual Administrative Profes-
Page 6
BURLOAK BAY SPEAKER
MAY 2012
Mapping Your Career Path Would you embark on a 40-year journey without an end in sight, or a map to get you to your destination? Unless you enjoy wandering the wilderness its best to travel, map and destination, firmly in hand. Bring that same planning and forethought to guiding your career path. Plotting the Path First, decide where you’re heading. We’re talking big picture: what do you want to be doing in 10, 20, 30 years? How would you be spending your days if money weren’t an issue? Keep in mind that the picture may change over the years, what seems appealing at twenty may be less so in your forties, but pick a desired target and start moving towards it. Next, assess your strengths and weaknesses, your likes and dislikes. Ideally, you should be spending your days doing work that you enjoy, that is meaningful and at which you excel. Life isn’t high school: there are no required classes. True most of us have to earn a paycheck, but since we’re happily well past the days of indentured servitude, exercise your freedom of choice selecting work which holds meaning for you and is a stepping stone towards your goals. About those Stepping Stones... Map your career to date against the goals you’ve set for yourself; have you been adding skills and experiences to your resume that are positioning you well? Not sure of the steps you need to take? Seek guidance from a mentor or colleagues or model others who have succeeded in the arena(s) to which you aspire. Scrutinize your resume to see where you are strong and where you need to add skills or experiences. For example, if you wish to become a manager, begin developing your leadership skills by overseeing
first individuals, working up to smaller teams, then whole business areas within your company, slowly growing your responsibilities. Look for opportunities to mentor subordinates and demonstrate you can steward increasingly larger projects to completion. Or perhaps your long-term goal is to run your own business or to work as a selfemployed freelancer. If so, spend time developing the leadership and sales skills required to run a business and to build the rolodex needed to attract customers or investment dollars. Periodically assess your progress. Schedule time, once a year, every five years, and so on, to take a step back and survey your career development. Is it advancing? Can you enhance your current skills and better leverage yourself? Do you need to tweak your path? How have your personal or economic circumstances changed and what impact, if any, does that have on your next steps? Make time to take time: all important relationships require nurturing; your relationship with work needs attention too. Make the Journey Meaningful Finally, as you move along in your career, perhaps sticking to a straight, focused path, or taking a meandering, many branched road, remember that while you should constantly be moving towards a desired end, it is smart to make the most of whatever role you are presently in—to learn, grow and relish—the work you are currently doing. Article from Beyond Folders™ Articles Pendaflex.com website
Leadership: The art of getting someone else to do something you want done because he wants to do it. Dwight D. Eisenhower
Page 7
BURLOAK BAY SPEAKER
MAY 2012
Carol’s Tips and Tricks Excel 2010 Text Functions in Excel 2010 Excel has some useful Text Functions to clean up or change the look of text within a spreadsheet. Some of the more common functions are shown below.
Procedure to insert Functions in Excel 2010
1. Click on the fx in the formulas bar or 2. On the Formulas ribbon choose the fx Insert Function command or 3. On the Formulas ribbon click the Text category and then choose the appropriate function 4. Complete the various arguments (parts of) the function chosen a. For example, the Proper function simply asks that you choose the cell that has the text you wish to change
Page 8
BURLOAK BAY SPEAKER
MAY 2012
Carol’s Tips and Tricks Note: always choose a blank cell when creating a new formula and then copy/paste special into the original cell for the change to take effect.
Any Questions contact: Carol D. Rice, MCT, MOS Master Instructor Essentials Computer Training [email protected]
The first step in the acquisition of wisdom is silence, the second listening, the third memory, the fourth practice, the fifth teaching others. Solomon Ibn Gabriol
BurlOak Bay Chapter May Meeting Thursday, May 17, 2012
Landing Your Next Job in a Tough Economy Guest Speaker: Zsolt Palfy, OfficeTeam Staffing Manager Editor’s Note: Submissions for the newsletter are accepted at any time. Please forward them to: [email protected]
Page 9
