SRC Track
Hospice Orientation – Site Revenue Coordinator Track A learner’s progression will be based on their ability to demonstrate knowledge and competency to the satisfaction of their Up-Line Manager. Description
How To Complete
Week 1 New Employee Welcome Call - HOS2026VIR – Learners will be auto-enrolled and will need to refer to the Hospice Orientation Schedule on the KAH Resource Page for more details Complete Core Orientation Checklist Kindred at Home Mandatory Orientation Education Module and Exam – HOS3014SP
Virtual Event Office Manager Self Paced Workbook
Complete KindredLink / McKesson Module – HOS3011SP CLN0131SP -The Road to Hospice Introduction to FSU representative
Self Paced Self Paced Workbook Meet with MCP/QM
Stand-up Meeting IDG Meeting All Staff Meeting
Meet with MCP/QM Meet with QM Meet with IDG
HOS0119VIR - Referral to Admission Process Overview VIRTUAL REL-HEN-1609 - Face-To-Face Encounter Nursing Services Program Overview Medical Social Work Services Program Overview Spiritual Care Coordination Program Overview Bereavement Services Program Overview Volunteer Services Program Overview The Hospice Medical Director Overview Review the On-Call Process Documentation & Forms Review For Legacy Gentiva: Gentivanet > Clinical Operations - Hospice > Forms For Legacy Kindred: Knect > Global > Training > Kindred at Home > Clinical Forms Library Care Process Review Quality Programs: Introduction Specialty Programs: Introduction Referral & Admission Process Overview Pharmacy Process Review, as related to SRC position DME Process Review, as related to SRC position
Meet with Up-Line Manager – Friday Q&A
KAH Hospice
Page 1 of 4
Date Completed
Virtual Event e-Learning Meet with QM/MCP Meet with MSW Meet with SCC Meet with BC Meet with MVS Meet with QM/HMD Meet with QM Meet with QM Meet with QM Meet with QM Meet with QM Meet with AC Meet with MCP Meet with MCP In Person
REV. December 2016
Hospice Orientation – Site Revenue Coordinator Track Description
How To Complete
Week 2 Complete 1-Week Orientation Evaluation – CS0029SP
Self-Paced
Complete Hospice Regulatory for Office Staff – HOS3001SP
Self-Paced
Review Quality and Performance Improvement Program
Meet with QM/MCP/ED
Complete Hospice Business Operations Module, as related to SRC position – HOS3003SP
Self-Paced
Complete Kindred Healthcare required education (General Compliance Training, HIPAA, and CIA) − Kindred Code of Conduct – HR0003SP − General Compliance Training – HR0004SP / HR0005SP − CIA0015CBT – Features of the Medicare Hospice Benefit, Coverage of Hospice Services and the Certification Process − This must be completed prior to day 25 Complete Kindred Care Connect – CLN3023SP
E-Learning
State Specific Training
Meet with ED
Self-Paced
Week 6 Complete 45-Day Orientation Evaluation - CS0030SP
Self-Paced
Week 9-12 Meet with Up-Line Manager / probationary review – review 90 day evaluation Complete 90-Day Orientation Evaluation - CS0031SP
In Person Self-Paced
1-Year
In Person E-Learning Document
Receive Annual Performance Evaluation Verify all training is completed in KAHL Complete Employee Health Questionnaire
KAH Hospice
Date Completed
Page 2 of 4
These signatures will be documented on the employee’s annual performance evaluation.
REV. December 2016
Hospice Orientation – Site Revenue Coordinator Track Employee Signature:
Initials
Date:
Manager Signature:
Date:
Preceptor Signature:
Date:
Employee Signature:
Initials
Date:
Manager Signature:
Date:
Preceptor Signature:
Date:
Employee Signature:
Initials
Date:
Manager Signature:
Date:
Preceptor Signature:
Date:
Employee Signature:
Initials
Date:
Manager Signature:
Date:
Preceptor Signature:
Date:
Employee Signature:
Initials
Date:
Manager Signature:
Date:
Preceptor Signature:
Date:
Week 1: Comments Week 1: Week 2: Comments Week 2: Week 3: Comments Week 3: Week 4: Comments Week 4:
Week 5: Comments Week 5: KAH Hospice
Page 3 of 4
REV. December 2016
Hospice Orientation – Site Revenue Coordinator Track Employee Signature:
Initials
Date:
Manager Signature:
Date:
Preceptor Signature:
Date:
Employee Signature:
Initials
Date:
Manager Signature:
Date:
Preceptor Signature:
Date:
Weeks 6-8: Comments Weeks 6-8: Week 9-12: Comments Week 9-12:
I acknowledge by my signature that I have completed the Hospice Orientation Site Revenue Coordinator Track requirements and if I had any questions they were answered or if I needed any assistance, it was provided to me. Employee Signature
Initials
Date
I acknowledge by my signature that the above employee has completed the core orientation requirements and I provided oversight and additional resources, as warranted, for successful completion of the Hospice Orientation Site Revenue Coordinator Track requirements. Up-Line Manager/ Supervisor Signature
KAH Hospice
Initials
Date
Page 4 of 4
REV. December 2016
How To Complete
Week 1 New Employee Welcome Call - HOS2026VIR – Learners will be auto-enrolled and will need to refer to the Hospice Orientation Schedule on the KAH Resource Page for more details Complete Core Orientation Checklist Kindred at Home Mandatory Orientation Education Module and Exam – HOS3014SP
Virtual Event Office Manager Self Paced Workbook
Complete KindredLink / McKesson Module – HOS3011SP CLN0131SP -The Road to Hospice Introduction to FSU representative
Self Paced Self Paced Workbook Meet with MCP/QM
Stand-up Meeting IDG Meeting All Staff Meeting
Meet with MCP/QM Meet with QM Meet with IDG
HOS0119VIR - Referral to Admission Process Overview VIRTUAL REL-HEN-1609 - Face-To-Face Encounter Nursing Services Program Overview Medical Social Work Services Program Overview Spiritual Care Coordination Program Overview Bereavement Services Program Overview Volunteer Services Program Overview The Hospice Medical Director Overview Review the On-Call Process Documentation & Forms Review For Legacy Gentiva: Gentivanet > Clinical Operations - Hospice > Forms For Legacy Kindred: Knect > Global > Training > Kindred at Home > Clinical Forms Library Care Process Review Quality Programs: Introduction Specialty Programs: Introduction Referral & Admission Process Overview Pharmacy Process Review, as related to SRC position DME Process Review, as related to SRC position
Meet with Up-Line Manager – Friday Q&A
KAH Hospice
Page 1 of 4
Date Completed
Virtual Event e-Learning Meet with QM/MCP Meet with MSW Meet with SCC Meet with BC Meet with MVS Meet with QM/HMD Meet with QM Meet with QM Meet with QM Meet with QM Meet with QM Meet with AC Meet with MCP Meet with MCP In Person
REV. December 2016
Hospice Orientation – Site Revenue Coordinator Track Description
How To Complete
Week 2 Complete 1-Week Orientation Evaluation – CS0029SP
Self-Paced
Complete Hospice Regulatory for Office Staff – HOS3001SP
Self-Paced
Review Quality and Performance Improvement Program
Meet with QM/MCP/ED
Complete Hospice Business Operations Module, as related to SRC position – HOS3003SP
Self-Paced
Complete Kindred Healthcare required education (General Compliance Training, HIPAA, and CIA) − Kindred Code of Conduct – HR0003SP − General Compliance Training – HR0004SP / HR0005SP − CIA0015CBT – Features of the Medicare Hospice Benefit, Coverage of Hospice Services and the Certification Process − This must be completed prior to day 25 Complete Kindred Care Connect – CLN3023SP
E-Learning
State Specific Training
Meet with ED
Self-Paced
Week 6 Complete 45-Day Orientation Evaluation - CS0030SP
Self-Paced
Week 9-12 Meet with Up-Line Manager / probationary review – review 90 day evaluation Complete 90-Day Orientation Evaluation - CS0031SP
In Person Self-Paced
1-Year
In Person E-Learning Document
Receive Annual Performance Evaluation Verify all training is completed in KAHL Complete Employee Health Questionnaire
KAH Hospice
Date Completed
Page 2 of 4
These signatures will be documented on the employee’s annual performance evaluation.
REV. December 2016
Hospice Orientation – Site Revenue Coordinator Track Employee Signature:
Initials
Date:
Manager Signature:
Date:
Preceptor Signature:
Date:
Employee Signature:
Initials
Date:
Manager Signature:
Date:
Preceptor Signature:
Date:
Employee Signature:
Initials
Date:
Manager Signature:
Date:
Preceptor Signature:
Date:
Employee Signature:
Initials
Date:
Manager Signature:
Date:
Preceptor Signature:
Date:
Employee Signature:
Initials
Date:
Manager Signature:
Date:
Preceptor Signature:
Date:
Week 1: Comments Week 1: Week 2: Comments Week 2: Week 3: Comments Week 3: Week 4: Comments Week 4:
Week 5: Comments Week 5: KAH Hospice
Page 3 of 4
REV. December 2016
Hospice Orientation – Site Revenue Coordinator Track Employee Signature:
Initials
Date:
Manager Signature:
Date:
Preceptor Signature:
Date:
Employee Signature:
Initials
Date:
Manager Signature:
Date:
Preceptor Signature:
Date:
Weeks 6-8: Comments Weeks 6-8: Week 9-12: Comments Week 9-12:
I acknowledge by my signature that I have completed the Hospice Orientation Site Revenue Coordinator Track requirements and if I had any questions they were answered or if I needed any assistance, it was provided to me. Employee Signature
Initials
Date
I acknowledge by my signature that the above employee has completed the core orientation requirements and I provided oversight and additional resources, as warranted, for successful completion of the Hospice Orientation Site Revenue Coordinator Track requirements. Up-Line Manager/ Supervisor Signature
KAH Hospice
Initials
Date
Page 4 of 4
REV. December 2016
