Requesting personal information from Manchester Airport Group (MAG) The Data Protection Act 1998 (DPA) gives you the right, subject to certain exemptions, to have access to any personal information we hold about you, often referred to as the right of 'subject access request'.
Your rights when making a request If we do hold personal information about you we will:
give you a description of it . tell you why we are holding it . tell you who it could be disclosed to. provide you with a copy of the information held where you are entitled to it.
This form will give you guidance on how to make such a request, help us to locate the information you are seeking and satisfy ourselves as to your identity. The form is however not compulsory.
Proof of identity To avoid personal data about one individual being sent to another, either accidently or as the result of deception, MAG needs to be satisfied as to the identity of the requester. As standard, we will require photocopies of two official documents that between them clearly show your name, date of birth and current address. For example, a passport, driving license, birth certificate or utility bill. Where a request is being made on behalf of a third party we will also ask for evidence of consent from the individual that the third party is acting on their behalf, such as a signed letter.
Further information required We may request further information from you in order to locate the information you are seeking. For example, we may ask to you to tell us if and when you have contacted or visited MAG in the past.
Fee A fee of £10 will be payable for each request and a cheque or postal order made payable to Manchester Airport must accompany your request. Please send your form or your request to the address details below.
Timescales and response You will receive an acknowledgement within 3 working days and a full response within 40 calendar days from receipt of your request, satisfactory proof of identity and the detail required to locate the information you are seeking . Our response will explain if any information is being withheld from you and provide details as why the information is exempt from being provided to you. It will also provide you with any information we feel might be useful to you to give clarity to the information being provided. For more information and help on making a subject access request, please contact: Data Protection Manager MAG Olympic House Manchester Airport M90 1QX Or email
[email protected] Subject Access Request – Application Form Please ensure that all sections of the form are completed and all the supporting documentation and fee are enclosed. Failure to do so may delay the processing of your request.
Section 1 – Details of the Person Making the Request . This information will only be use to locate the information you are seeking and to contact you regarding your request. Title (Mr, Mrs, Ms, Miss, Dr, Rev etc.): Forename: Surname: Date of Birth: Address:
Telephone Number: Email Address:
Section 2 – Details of the person making the request (if different to Section 1). Title (Mr, Mrs, Ms, Miss, Dr, Rev etc.): Forename: Surname: Date of Birth: Address:
Telephone Number Email Address:
Section 3 – Proof of Identity. Are you the data subject? Yes: To help establish your identity your application must be accompanied by photocopies of TWO official documents that between them clearly show your name, date of birth and current address e.g. a birth/adoption certificate, driving licence, medical card, passport or other official document that shows your name and address. Please state which forms of identification you have supplied: Identification 1 Identification 2 No: Are you are acting on behalf of the Data Subject with their written authority? If so, a copy of that authority must also be enclosed. Please provide a description of your relationship with the Data Subject that leads you to make this request for information on their behalf: For example their solicitor .
Section 4 – Help us to find the information you want
Please describe the information you want together with any other relevant information, for example relevant dates, contact names, references etc. This will help to identify the information you require: If you require CCTV footage please complete the below section.
To help us find the CCTV images you require, please complete the following section. Location of CCTV Camera (airport, gate number, terminal etc:) Date Image was Taken:
Time Image was Taken:
Brief description of the applicant’s appearance and likely activities captured by CCTV:
The photographic ID will be used to assist us with the identification of the relevant images.
Section 5 – Declaration Please ensure that you complete this section. If you email your completed form and send scanned copies of your proof of id then you will need to post your fee.
I ………………………………………………………., certify that the information given on this application form to MAG is true. I understand that it may be necessary to obtain more detailed information in order to locate the correct information. Signature…………………………………………… Date ………………………………………. Before returning this form, please check: You have completed ALL sections in the form You have enclosed TWO identification documents You have signed and dated the form You have enclosed the £10.00 fee payable to “Manchester Airport ” Once you have completed and checked the form, please send it to: Data Protection Manager MAG Olympic House Manchester Airport M90 1QX