Taking protection to the next level
LENOVO SERVICES: WARRANTY STEP UP
Taking protection to the next level Many customers may not know that the standard return-to-depot warranty is only the most basic coverage offered by Lenovo. In fact, the best value is delivered by the higher tier options that bundle a number of additional features for only a small price increase. Lenovo warranties are designed to help our customers rest easy knowing that their business won't be disrupted by technology failures. From next-business-day (NBD) technician visits to the total protection bundle, Lenovo's warranties have options that offer protection against a range of customer challenges.
3-YEAR WARRANTY FEATURES The very best protection, combines all the other warranty features plus adds valuable services such as sealed battery warranty, international coverage and Keep Your Drive to ensure data integrity.
PREMIER SUPPORT KEEP YOUR DRIVE SEALED BATTERY
BEST VALUE
TOTAL SUPPORT BUNDLE +$20 ONLY
ON-SITE NBD INTERNATIONAL UPGRADE
Adds superior support options to the standard warranty including a dedicated 800 number to make it easy for customers to get in touch with advanced case managers.
E2E CASE MANAGEMENT HARDWARE & SOFTWARE SUPPORT TECHNICAL ENGINEER
PREMIER SUPPORT +$50 ONLY
DEDICATED 800 NUMBER
Expert help comes to the customer.
Customer sends the unit needing repair back to the nearest depot.
NEXT BUSINESS DAY (NBD) ON-SITE REPAIR
ON-SITE NBD JUST $79
BASIC TROUBLESHOOTING COVERS THREE LEGS* OF SHIPPING
DEPOT
CHOOSE YOUR COVERAGE LEVEL:
BASIC
GOOD
BEST
TOTAL
LENOVO SERVICES: WARRANTY STEP UP
Get extra protection against the unexpected Lenovo makes exceptionally engineered PCs. But, repair data shows that with today’s highly mobile users, a significant percentage experience non-warranted accidental damage within the first three years of the PC's lifecycle. Accidental Damage Protection (ADP) offers significant savings relative to uncovered repairs.
3-YEAR WARRANTY WITH ACCIDENTAL DAMAGE PROTECTION (ADP) FEATURES The very best protection; combines all the other warranty features, plus adds valuable services such as sealed battery warranty, international coverage and Keep Your Drive to ensure data integrity.
PREMIER SUPPORT KEEP YOUR DRIVE SEALED BATTERY
BEST VALUE
COMPLETE PROTECT BUNDLE +$20 ONLY
ON-SITE NBD ACCIDENTAL DAMAGE PROTECTION INTERNATIONAL UPGRADE
Adds superior support options to the standard warranty including a dedicated 800 number to make it easy for customers to get in touch with advanced case managers.
E2E CASE MANAGEMENT HARDWARE & SOFTWARE SUPPORT TECHNICAL ENGINEER
PREMIER SUPPORT +$50 ONLY
DEDICATED 800 NUMBER
Expert help comes to the customer.
Customer sends the unit needing repair back to the nearest depot.
PROTECTS AGAINST DROPS, SPILLS, & POWER SURGES NEXT BUSINESS DAY (NBD) ON-SITE REPAIR
ON-SITE NBD WITH ADP
JUST $159
BASIC TROUBLESHOOTING COVERS THREE LEGS* OF SHIPPING
DEPOT
CHOOSE YOUR COVERAGE LEVEL:
Our expert Lenovo Services team delivers a portfolio of award-winning services that supports the entire lifecycle of your fleet.
BASIC
GOOD
BEST
TOTAL
CONTACT A LENOVO SALES REPRESENTATIVE
* Three legs of shipping: 1. Box is shipped to customer. 2. Unit is shipped to the depot. 3. Repaired unit is shipped back to customer. All products and offers are subject to availability. Lenovo reserves the right to alter product offerings and specifications at any time, without notice. Lenovo makes every effort to ensure accuracy of all information but is not liable or responsible for any editorial, photographic or typographic errors. All images are for illustration purposes only. For full Lenovo product, service and warranty specifications, visit www.lenovo.com. The following are trademarks or registered trademarks of Lenovo: Lenovo, the Lenovo logo, ThinkPad, For Those Who Do and ThinkPlus. Other company, product and service names may be trademarks or service marks of others. ©2017 Lenovo. All rights reserved.
Taking protection to the next level Many customers may not know that the standard return-to-depot warranty is only the most basic coverage offered by Lenovo. In fact, the best value is delivered by the higher tier options that bundle a number of additional features for only a small price increase. Lenovo warranties are designed to help our customers rest easy knowing that their business won't be disrupted by technology failures. From next-business-day (NBD) technician visits to the total protection bundle, Lenovo's warranties have options that offer protection against a range of customer challenges.
3-YEAR WARRANTY FEATURES The very best protection, combines all the other warranty features plus adds valuable services such as sealed battery warranty, international coverage and Keep Your Drive to ensure data integrity.
PREMIER SUPPORT KEEP YOUR DRIVE SEALED BATTERY
BEST VALUE
TOTAL SUPPORT BUNDLE +$20 ONLY
ON-SITE NBD INTERNATIONAL UPGRADE
Adds superior support options to the standard warranty including a dedicated 800 number to make it easy for customers to get in touch with advanced case managers.
E2E CASE MANAGEMENT HARDWARE & SOFTWARE SUPPORT TECHNICAL ENGINEER
PREMIER SUPPORT +$50 ONLY
DEDICATED 800 NUMBER
Expert help comes to the customer.
Customer sends the unit needing repair back to the nearest depot.
NEXT BUSINESS DAY (NBD) ON-SITE REPAIR
ON-SITE NBD JUST $79
BASIC TROUBLESHOOTING COVERS THREE LEGS* OF SHIPPING
DEPOT
CHOOSE YOUR COVERAGE LEVEL:
BASIC
GOOD
BEST
TOTAL
LENOVO SERVICES: WARRANTY STEP UP
Get extra protection against the unexpected Lenovo makes exceptionally engineered PCs. But, repair data shows that with today’s highly mobile users, a significant percentage experience non-warranted accidental damage within the first three years of the PC's lifecycle. Accidental Damage Protection (ADP) offers significant savings relative to uncovered repairs.
3-YEAR WARRANTY WITH ACCIDENTAL DAMAGE PROTECTION (ADP) FEATURES The very best protection; combines all the other warranty features, plus adds valuable services such as sealed battery warranty, international coverage and Keep Your Drive to ensure data integrity.
PREMIER SUPPORT KEEP YOUR DRIVE SEALED BATTERY
BEST VALUE
COMPLETE PROTECT BUNDLE +$20 ONLY
ON-SITE NBD ACCIDENTAL DAMAGE PROTECTION INTERNATIONAL UPGRADE
Adds superior support options to the standard warranty including a dedicated 800 number to make it easy for customers to get in touch with advanced case managers.
E2E CASE MANAGEMENT HARDWARE & SOFTWARE SUPPORT TECHNICAL ENGINEER
PREMIER SUPPORT +$50 ONLY
DEDICATED 800 NUMBER
Expert help comes to the customer.
Customer sends the unit needing repair back to the nearest depot.
PROTECTS AGAINST DROPS, SPILLS, & POWER SURGES NEXT BUSINESS DAY (NBD) ON-SITE REPAIR
ON-SITE NBD WITH ADP
JUST $159
BASIC TROUBLESHOOTING COVERS THREE LEGS* OF SHIPPING
DEPOT
CHOOSE YOUR COVERAGE LEVEL:
Our expert Lenovo Services team delivers a portfolio of award-winning services that supports the entire lifecycle of your fleet.
BASIC
GOOD
BEST
TOTAL
CONTACT A LENOVO SALES REPRESENTATIVE
* Three legs of shipping: 1. Box is shipped to customer. 2. Unit is shipped to the depot. 3. Repaired unit is shipped back to customer. All products and offers are subject to availability. Lenovo reserves the right to alter product offerings and specifications at any time, without notice. Lenovo makes every effort to ensure accuracy of all information but is not liable or responsible for any editorial, photographic or typographic errors. All images are for illustration purposes only. For full Lenovo product, service and warranty specifications, visit www.lenovo.com. The following are trademarks or registered trademarks of Lenovo: Lenovo, the Lenovo logo, ThinkPad, For Those Who Do and ThinkPlus. Other company, product and service names may be trademarks or service marks of others. ©2017 Lenovo. All rights reserved.
