TCF2016-E5: Open and Integrated: solutions for a connected world

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Solutions for a connected world ACCU, Software Group and Temenos E5, 19th May 2016, 14:30-15:15

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ACCU Payment Platform: Philippines Strategy

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Overview Overview 1.

Global Challenges

2.

Philippines Asia Payment Platform (APP)

3.

Why Software Group and Temenos?

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World Council of Credit Unions - Global Challenges Regulatory Burden

Payments

Young Member Growth

Market Disruptors

Small CU Sustainability #TCF2016

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Non Traditional Entrants and Competition

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Philippines - A Digital Nation

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A Question of Identity

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ABC COOP

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Credit Unions give away their members to competitors

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 Money moves out of the credit union system

to the competition  Members pay high fees to make payments

on the competitors platform in exchange for a small commission  The fees paid by members are lost to the

credit union  Competitors begin offering loans and other

products directly  The credit union base goes into decline

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ABC COOP

Credit Union self-determination

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 Networks are strongest when they

cooperate  Need to own their own destiny  Keep the member’s spending inside the

credit union system  Sustainability through new revenue from

services denied to the competition  Members of the movement, not only the

branch where they joined

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Why Temenos and Software Group?  Pre-integrated banking and payment solution  Extensive industry expertise  Deep understanding of clients’ business  Innovate technology  Agile Deployment and Access to Scale (Cloud)  Unrestrained distribution  Low Risk Deployment #TCF2016

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Solutions for a Connected World: ACCU Payment Platform Kalin Radev, CEO TCF May 2016

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Software Group

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Software Group is:  an advanced technology company;  focused on end-to-end solutions for the financial sector.

Software Group’s experienced team of professionals:  is committed to the efficient delivery of innovative solutions;  has an outstanding track record of handling complex

development projects. At Software Group we prides in delivering products and services which adhere to the principles of quality, transparency and affordability. #TCF2016

Key numbers

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250+

8

full time employees

offices

50+

21

presence in 50+ countries

regional support partners

300+ delivered projects #TCF2016

• • • • • • • •

Brisbane, Australia Sofia, Bulgaria Accra, Ghana Trichy, India Nairobi, Kenya Guadalajara, Mexico Manila, Philippines Cairo, Egypt

• Amsterdam, The Netherlands • Bangalore, India • Chisinau, Moldova • Dhaka, Bangladesh • Geneva, Switzerland • Harare, Zimbabwe • Islamabad, Pakistan • Kampala, Uganda • Lagos, Nigeria • Lilongwe, Malawi • Minsk, Belarus • Moscow, Russia • Naypyidaw, Myanmar • Nicosia, Cyprus • Paris, France • Port Louis, Mauritius • Washington D.C., USA

The Association of Asian Confederation of Credit Unions (ACCU)

Created in 1971 serves more than 21,947 credit unions 38.1 million individual members 26 countries 34 affiliates Membership to ACCU is open to organizations with membership of at least 20,000 individuals or 1%

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ACCU Payment Platform

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Business case main goals: 

Agile deployment and Access to Scale (Cloud-to-Cloud);



Increasing access to Digital Channel Usage;



Seamless delivery through well established synergy based on numerous integrated projects.

Innovative Payment Platform

Software Group & Temenos are at the heart of the Asia Payment Platform strategy, bringing extensive experience and increasing access to financial services through innovative technology. #TCF2016

Expand Access for Credit Unions

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Alternative Delivery Channels provide easy access Anytime, Anywhere

ATM

Coop Teller

Mobile App

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POS

World World Council Council of ofCredit Credit Unions Unions –– Global Global Challenges Challenges Small CU Sustainability

Market Disruptors

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Credit Unions self-determination

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 Member relationships growth;  Members to be integrated to the CU

community;  Credit Unions need to retain their

vision;  Sustainability through new revenue

from innovative services;  Credit Union networks are strongest

through cooperation. #TCF2016

Payment Ecosystem at national level

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Federation/National level: Payment Ecosystem Administration

Services, Settlement and Support

Biller Management

Customer On-boarding

Credit Unions (Over the Counter): Teller Services

Payment Services

Money transfer

Clients (Self – Services) Payment Services

Money Transfer

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ACCU Payment Platform, Philippines Instance

23 Platform Admin

Temenos / Software Group Cloud

CBS

Platform Admin Portal • User Administration • Fees, Limits, Commissions • Payment Gateway • Biller Management • Alerts & Notifications Mgmt • Reconciliation & Settlement • Transaction Monitoring & Auditing • Blacklisting • Reports • ATM Device Monitoring & Management • POS Device Management

Payment Platform

3rd Party Integrations

Delivery Channels

• • •

BancNet Bill Aggregator Remittance Partner

CU Branch

Client’s Mobile

Account Opening Cash Deposit Cash Withdrawal Fund Transfer Send/Receive Money Bill Payment Balance Inquiry Mini Statement

ATM

POS

Smart App

Teller Web Portal • • • • • • • •

Card Management Module • Card Production • Card Management • Issues & Complaint Management

AVAILABLE ON-LINE VIA INTERNET/ WIFI/GPRS

• • • • •

Fund Transfer Send/Receive Money Bill Payment Balance Inquiry Mini Statement

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CU POS

CU ATM • • • • •

Fund Transfer Send/Receive Money Bill Payment Balance Inquiry Mini Statement

• • • • •

Fund Transfer Send/Receive Money Bill Payment Balance Inquiry Purchase Goods

Payment Platform Benefits

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Payment Platform Benefits

25 Payment Platform

Integration with FSPs Realtime Payments

Teller Services

Admin Web

User interface for web browser

Web-based portal

- Account Opening - Cash Deposit - Cash Withdrawal - Fund Transfer - Send/Receive Money - Bill Payment - Balance Inquiry

Payment Services Administration • • • • • • •

Mobile Banking Customer App

- Fund Transfer - Send/Receive Money - Bill Payment - Balance Inquiry - Mini Statement

- Integrated with CBS/MIS - Transaction processing - Inter-bank transfers - Intra-bank transfers - OTC Services

Integration with CBS Transaction monitoring Business logic for all connected systems Sends SMS alerts & Notification Agent management Auditing Blacklisting

Smart Phone or USSD

Pay Bill

Integration to existing utility companies Integrate with Payment Aggregators

Telcos Communications

- USSD - SMS - Mobile Data Airtime Purchase Integrate with mWallets

Government / NGO Integration Layer + Payment Gateway (UT Route)

Settlement Bank Funds Settlement

Settles electronic funds transfer on accounts

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Bulk Electronic Funds & Voucher Transfer

- Upload data of users to send payment and vouchers in bulk

Return on Investment (ROI)

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Assumptions Average Transaction Fee Average Transaction per Member per Month

Transaction Revenue Split PHP 25 3

Average Members per Credit Union

5,000

Percentage of Uptake by Members

50%

Number of Credit Union On Boarded per Month

2

ACCU

5%

National Association

25%

Credit Union

75%

Investment & Costs

25K Total Active PFCCO Members Needed by PFCCO #TCF2016

Technology

PHP 3,456,412

Operations

TBC

Marketing

TBC

Conclusion

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 Right Technology  Right Partners  Right Solution  Connected world

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Don’t forget!

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Join the conversation – Tweet or Facebook post the #tcf2016

Download this presentation now – you can download this presentation and other TCF materials from the TCF2016 app Have your say – take part in the 9th annual TCF survey, also available on the TCF2016 app

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Thank you

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