Use these 5 questions to unlock your employees’ problem-solving potential:
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What is the target condition?
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What obstacles do you think are preventing you from reaching the target condition and which one are you addressing now?
What is the actual condition now?
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What is your next step or experiment and what do you expect to happen?
How quickly can we find out what we have learnt from taking that step? Source: Mike Rother, Toyota Kata
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