TRAINER PROFILE Name: Base Location: Contact Tel: Email: Nationality:
Philippa Perryman South East England 01273 204014
[email protected] British
Professional Aims & Objectives I am a resourceful, flexible and enthusiastic professional with a wealth of real world experience and a broad training portfolio. I have developed an extensive set of transferable skills and am seeking to work in association with dynamic businesses throughout the UK. I am keen to utilise my creative skills and strongly believe in learner-focused, interactive training. I constantly seek to exceed expectations both in terms of service and client/ learner relations.
Training Experience Feb 2005 – Present
ITMS Training & Consultancy Ltd.
Learning & Development Consultant - Specialising in delivering coaching, mentoring and workshops in Computer and Business Skills for businesses across the UK. Practical Experience: Induction Programmes – Technical Presentations – Coaching - Seminars – Floorwalking – Instructional Design & Development – Training Needs Analysis – Post-Event Support – Consultancy – E-Learning – Distance Learning. Past Projects have included: o
O2 Plc: Induction, MS Office, bespoke software, sales and legal training.
o
CarillionEnterprise Plc: SharePoint, Bespoke systems, IT Coaching, Security & Fraud
o
Granada TV: Professional Effectiveness coaching
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Total Bitumen: Lotus Notes Workshop
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Unilever: Business Skills Training Courses
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English Heritage: Bespoke IT workshops
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Commission for Social Care Inspection: IT upgrade system support
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Crosby Homes: Bespoke I.T. workshops
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The Immigration Service: IT workshops at all levels
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The AA: IT Upgrade system support, bespoke business applications, Intranet
o
Department of Work & Pensions: MS Office Instructor-led training.
o
Nuclear Decommissioning Authority: Bespoke CMS system, Outlook and PDA coaching.
o
Runnymede Borough Council: Database development and training.
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Kesterport Limited: Database Development, I.T. training and web development.
o
Knowsley Primary Care Trust: Presentation Skills Training
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Quo Vadis Consultants: Data Management & Basic IT Skills Upgrade Project
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Zurich Insurance: IT upgrade system support
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The Money Advice Trust: E-Learning & Blended Learning Projects
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English Partnerships: IT upgrade systems support
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Verifone Ltd: Presentation Skills Training & PowerPoint coaching
o
Crest Nicholson Plc: Full training cycle, bespoke systems training, floorwalking
o
TFL International: Productivity/ Time Management training
o
Allianz Insurance Plc (Premierline): Advanced data management training
Training Skills Information Technology Windows 2000/XP Windows Vista Microsoft Word Microsoft Excel Microsoft Outlook Microsoft PowerPoint Microsoft Access Microsoft Groove Microsoft InfoPath
Microsoft Publisher Microsoft FrontPage Microsoft SharePoint Adobe Acrobat Adobe Photoshop Adobe Image Ready Adobe Flash Adobe Dreamweaver Adobe Captivate
Adobe Contribute Articulate Presenter Articulate Quizmaker Joomla CMS Enterprise Vault Archiving LiveLink EDRMS On Air call monitoring Bespoke business applications
Business Skills/ Personal Development Telephone Techniques Effective Communications Time and Priority Management Security & Fraud Management Principles for New Managers Leading & Motivating Teams Reception Skills Assertiveness & Confidence Building Business Writing
Business Report Writing Presenting With Impact Practical Workshop for New Managers Time Management (Practical Workshop) Changing Minds & Influencing People Needs Based Selling Coaching Skills for Managers Train the Trainer
References and testimonials are available upon request. Day rate is negotiable dependent upon course content, development requirements and skill level.
Additional experience: Microsoft Academy Manager – Explore Learning Ltd, Various sites across the UK Residential Supervisor - Upward Bound College Program, UMass, MA, USA, Computer Consultant - PC Classroom Operations, UMass, MA, USA, Public Relations Assistant - Field McNally Leathes Ltd, Hurstpierpoint West Sussex PA to Director - Partnerships and Planning, NHS Brighton & Hove City Primary Care Trust Training Administrator - Shelter Housing Aid Centre, Crawley, West Sussex
Certificates/ Memberships o
Certificate in Further Education Teaching (City & Guilds 7407, L4 S1)
o
Institute of Information Technology Training: Learner Focused Training (Currently working towards full IITT accreditation)
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Certified Microsoft Office Specialist (MOS Certification)
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European Computer Driving Licence (ECDL)
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Founding Member of the Centre for Applied Positive Psychology
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Registered Microsoft Partner No. 2428256
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Verified by the UK Register of Learning Providers (Reg. No. 10023110)
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Full Security Clearance in progress
Educational History University of Sussex BA (Hons) Law with North American Studies, 2:1 University of Massachusetts, Amherst, USA Specialist Legal Modules Haywards Heath Sixth Form College 3 ‘A’ Levels, Oakmeeds Community College, Burgess Hill 12 GCSEs
Oct 1998 - Jun 2002 Jun 2000 - Sep 2001 Sep 1995 - Jul 1997 Sep 1990 - Jul 1995
Trainer Profile – Philippa Perryman