VMware vCloud Service Provider Bundles Frequently Asked Questions
Q: What is vCloud Service Provider Bundle – Premier Plus Edition? A: vCloud Service Provider Bundle – Premier Plus Edition enables VMware partners to deliver vCloud Services with a robust cloud stack, which is built on the rock solid performance and availability of the vSphere platform, and coupled with efficient provisioning and management of customers’ virtual datacenters through vCloud Director. In addition, the vCloud Service Provider Bundle – Premier Plus Edition benefits from the addition of vCenter Operations suites, which enables cloud providers to better manage their own infrastructure service levels and capture new revenue streams through add-on services delivered to customers. Q: What are the business benefits of vCloud Service Provider Bundle – Premier Plus Edition for VMware partners that deliver vCloud Services? A: VMware partners delivering vCloud Services can experience two major benefits with vCloud Service Provider Bundle - Premier Plus Edition: They can better manage their own infrastructure service levels. They will be able to proactively manage their environment, giving them better performance, capacity utilization, and forecasting - and maintain the regulatory requirements of proper compliance. They can capture new revenue streams through add-on services delivered to customers. Average partner can experience incremental revenue compared to the vCloud Service Provider Bundle – Premier Edition. Q: What additional benefits does one get with vCloud Service Provider Bundle – Premier Plus Edition over the Premier Edition? A: The vCloud Service Provider Bundle- Premier Plus Edition delivers the following additional benefits for service providers and their customers: Improved SLAs with service health reporting along with predictable alerts in advance of performance degradation in the infrastructure. Increased service margins through improved capacity utilization, forecasting, VM right-sizing, capacity reclamation and automated views and alerts to speed decision making. Ability to deliver compliance as a service through automated patching and provisioning, utilization of comprehensive change tracking to isolate root cause, and remediating images to normal with single-click rollback. Q: What is the price of vCloud Service Provider Bundle – Premier Plus Edition? A: The bundle is priced at 10 points per GB reserved vRAM/month and represents a 50% discount off of the a la carte components. Q: How does Premier Plus edition compare to the Premier edition with vCenter Operations product? In the past I could get Premier edition (7 points) with vCenter Operations product (2 points) for a total of 9 points. Why do I have to pay 10 points for Premier Plus edition now? A: In addition to all the products in the Premier edition, the Premier plus edition consists of VMware vCenter Operations Suite Enterprise 5.6, that includes vCenter Operations manager, vCenter Configuration Manager, vFabric Hyperic, vCenter Infrastructure Navigator and vCenter Chargeback. The vCenter Operations Manager is only ONE product.
VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www.vmware.com Copyright © 2013 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
VMware vCloud Service Provider Bundles Frequently Asked Questions
The diagram below compares the Premier Plus edition with the Premier edition with the Operation Manager product.
VSPP Bundle Comparison ( Premier w/ vCOPs vs Premier Plus) Before Premier Edition w/ vCenter Operation Manager PREMIER vCloud Director vSphere Enterprise + vCNS vCloud Director vSphere Enterprise* vCenterDistributed Switch* * Chargeback Support
Now PREMIER PLUS
9 pts
PREMIER
7 pts
vCenter Operation Manager
vCloud Director vSphere Enterprise + vCNS vCloud Director vSphere Enterprise* vCenterDistributed Switch* * Chargeback Support
2 pts
10 pts
vCenter Operations Manager Suite
vCenter Operation Manager
Additional Products
vCenter Configuration Manager vFabric Hyperic vCenter Infrastructure Navigator vCenter Chargeback
Premier Plus includes products in Premier edition, vCenter Operations Manager and FOUR additional products 1
Confidential
VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www.vmware.com Copyright © 2013 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
VMware vCloud Service Provider Bundles Frequently Asked Questions
Q: Which products are included in the vCloud Service Provider Bundle – Premier Plus Edition? A: The vCloud Service Provider Bundle – Premier Plus Edition is comprised of VMware vCenter Operations Suite Enterprise 5.6 that includes vCenter Operations vCenter Configuration Manager and vCenter Chargeback, vCenter Server, vCloud Network and Security Advanced (formerly vShield) , vSphere Enterprise Plus and Production Support. Q: What is included in different VSPP bundles?
VSPP Bundle Comparison
50% off a` la carte price
VMware vCloud Service Provider Bundle – Standard Edition Management and Automation
VMware vCloud Service Provider Bundle – Premier Edition
VMware vCloud Service Provider Bundle – Premier Plus Edition
VMware vCenter Chargeback Manager
VMware vCenter Chargeback Manager
VMware vCenter Operations Manager 5.6 (Inc. Chargeback and vCenter Configuration Manager and Hyperic)
VMware vCenter Server
VMware vCenter Server
VMware vCenter Server
VMware vCloud Network and Security Advanced
VMware vCloud Network and Security Advanced
VMware vCloud Director
VMware vCloud Director
VMware vSphere Enterprise Plus
VMware vSphere Enterprise Plus
Cloud Management VMware vCloud Director
Distributed Switch
Virtualization Platform VMware vSphere Enterprise
Technical Support
VMware Production Support
VMware Production Support
VMware Production Support
Price per GB reserved vRAM / mo
5 points
7 points
10 points
25
VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www.vmware.com Copyright © 2013 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
VMware vCloud Service Provider Bundles Frequently Asked Questions
Q: How can I position the different VSPP bundles: Standard, Premier Edition and Premier Plus Edition?
Customer Requirement
Market
A: The table below helps you understand the difference between and position the VSPP bundles:
Standard
Premier Edition
Premier Plus Edition
Segment
SMB, Lower class, entry level market
Most of the Enterprise (except the ones that are seeking compliance and scalable solution)
Large Enterprise: Fast growing companies Financial, Healthcare and Government
Customer Profile
• Single Private Cloud • Existing Essentials Plus, Standard User
• Single/ Multiple Private Cloud • Existing Advance, Enterprise and Enterprise Plus user
• Multiple private Cloud • Existing Enterprise and Enterprise Plus user
Use cases
•Basic requirement for Public Cloud • Basic SLA • Existing vSphere
• Advance requirement for Public Cloud • Average Scalability • (25% Growth yr/yr) • Higher SLA • Mobility of data between Clouds • Strong Regulatory requirement
Basic: Installation and Configuration
Intermediate: Installation, Configuration ( Adv)
Advance: Installation, Configuration (Adv), Scalability and Compliance
SLA Management and Compliance
VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www.vmware.com Copyright © 2013 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
VMware vCloud Service Provider Bundles Frequently Asked Questions
Q: How is VMware vCenter Operations Management Suite different from vCenter Operations? A: The VMware vCenter Operations Management Suite: Provides automated operations management using patented analytics and an integrated approach to performance, capacity and configuration management. vCenter Operations Management Suite enables IT organizations to get better visibility and actionable intelligence to proactively ensure service levels, optimum resource usage and configuration compliance in dynamic virtual and cloud environments. Includes five components: VMware vCenter Operations Manager™, VMware vCenter Configuration Manager™, VMware vFabric™ Hyperic®, VMware vCenter Infrastructure Navigator™, and VMware vCenter Chargeback Manage With vCenter Operations Management Suite one can: Gain Visibility into Operations Enable Quality of Service for Infrastructure and Applications Optimize for Compliance, Efficiency and Cost VMware vCenter Operations: Is an automated operations management solution that provides integrated performance, capacity, and configuration management for highly virtualized and cloud infrastructure. Is one of the five products that are offered in the vCenter Operations Management Suite. With vCenter Operations one can: Enable Quality of Service for Infrastructure
VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www.vmware.com Copyright © 2013 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.