WITHOUT INCREASING
Increasing revenue
WITHOUT INCREASING
HEADCOUNT
HAVE YOU EVER SAID SOMETHING LIKE...
I need
MORE LEADS
entering the top
It’s difficult to consistently
GENERATE QUALITY LEADS
and sales
of my funnel My
highly compensated
ACCOUNT EXECUTIVES
HATE
PROSPECTING 2
I need a
COST EFFECTIVE
way to make my reps
more productive INCREASING REVENUE WITHOUT INCREASING HEADCOUNT
DRIVING CONSISTENT RESULTS IS AN ART AND A SCIENCE TO MANAGE
AN EFFECTIVE CALL CENTER
YOU NEED: Team Development Messaging Performance / Metrics Accountability Controlling Cost of Sales Ops
IT TAKES MORE THAN A DESK AND A PHONE IS THE DECK STACKED AGAINST YOU? Get some reps and train them. Get some phones and make some calls. Sounds easy, right? Unless the call center is your sole focus, it will almost certainly get lost in the day-to-day shuffle. Keeping your team focused and motivated requires constant attention.
FOR TOP GUN, RUNNING A CALL CENTER COMES NATURALLY As a Sales Learning and Sales Technology company, call centers are a natural fit for us. We are constantly training our clients’ best reps, so training our people to be your best reps is easy. Plus we’ve got experience managing technology for thousands of other people and devices across the country. Merge our Learning with our Technology and you’ve got a great call center that’s driving solid leads and even better results.
3
THE CHALLENGE SALES AREN’T WHERE THEY NEED TO BE AND THE LEADS JUST AREN’T THERE
Sales Goals
Sales Actual
Sales Leads
do you want...
MORE : Quality Leads,
PROSPECTING AND YOUR SALES TEAM You need more new accounts and to feed more prospects into the top of your sales funnel. It’s been said that your sales reps should constantly be prospecting. But is it worth it? Your highly compensated reps are far too expensive to spend their time on such low-return work.
New Accounts,
THEY DON’T LIKE IT. THEY DON’T DO IT.
Productivity,
You need a considerably less expensive resource, driven and managed on a daily basis to make 100 calls per day. You need them to research, contact and profile new prospects.
CONFIDENCE THAT YOU’RE DOING IT RIGHT
4
Send the warm and hot leads to your reps; everyone will be happier.
INCREASING REVENUE WITHOUT INCREASING HEADCOUNT
WE CAN HELP
WE ENABLE
OUR CLIENTS to excel at
what they do best.
WE TAKE CARE of the rest.
LEAD GENERATION Sourcing data lists, training the outbound rep, daily call goals and metrics, producing highly-qualified leads.
INSIDE SALES SUPPORT We help increase the effectiveness of your field reps by providing them with support. We also service and develop your smaller or newer accounts.
SPECIAL CUSTOMER PROJECTS Need 16,000 customers called and surveyed? Want to know who buys your product within your 22,000 prospects? Not a problem!
CUSTOMER SUPPORT SERVICES We provide best-in-class customer support for your products and services. We care for your customers as if they were our own.
TECHNICAL PRODUCT SUPPORT Some of the largest companies in the world use our technical support center as their own. We answer the phone in their name. Our call and problem resolution stats are world-class.
5
A DEMONSTRATED ABILITY TO PERFORM
11 84 12 0 1
Top Gun ISRs
Million in Sales
Million in Profit
Added Headcount
RESULTS: INSIDE SALES REPS Working with Panasonic, Top Gun provided 11 inside sales support personnel to assist their geographically distributed Area Sales Managers (ASMs). The role of the ISR was to act like an ASM that never leaves their desk. They found and closed new incremental business in accounts that were considered “2nd tier” or too small for the focus and energy of the ASMs. The ISRs prospected and developed accounts, closed the business and then fulfilled the orders through resellers that were part of the distribution strategy.
AND DID WE MENTION
84 MILLION IN SALES?
Happy Customer 6
INCREASING REVENUE WITHOUT INCREASING HEADCOUNT
WE KNOW WHAT YOU NEED...
Different companies need different approaches to solving their issues:
Fixed Monthly Cost Incentive-based Creative hybrids to fit your needs
HIGHLY SKILLED PROFESSIONALS
You want to be sure that the people representing your company are the best. Your team will be well trained. We don’t read scripts, we engage.
TECHNOLOGY AND DATA
We leverage all available resources for you:
3rd-Party Databases Web-based Results Reporting VOIP Phone Technology Consumer Touch Points
VARIABLE HEADCOUNT Headcount is a challenge for many companies. Sales and Sales Support are areas where the demand ebbs and flows. We can help you meet those demands:
$ And most
FLEXIBLE INVESTMENT MODELS
Full-time, Dedicated Resources Campaign-oriented Calls Match Resources with Demand
of all,
RESULTS!
7
OUR CUSTOMERS SAY THINGS LIKE... There is no way
we would have met our
SALES GOALS without [Top Gun’s]
PROFESSIONALISM and assistance.
Marca Armstrong Panasonic
Top Gun provides great
LEAD GENER ATION and inside sales support.
We continually receive
HIGH QUALITY, sales-ready leads across all of our
vertical markets and product categories.
Larry Wilson NCA 8
[Top Gun] provides
MORE LEADS and higher quality leads
AT A LOWER COST
than any of the other companies
we have worked with in the past.
Mike McMahon Panasonic
My sales team
FIGHTS OVER
the leads generated by the
outbound team at
TOP GUN.
Joe Marez Insight
INCREASING REVENUE WITHOUT INCREASING HEADCOUNT
STILL NOT SURE? WE ARE! IN FACT... 5155 Financial Way Mason, OH 45040 topgunhq.com
PAUL D’SOUZA
Vice President of Sales 513.770.0870 x727 [email protected]
We know we can do all of the things represented here in a way and at a cost that will work for you. We are so sure that we will put our money where our mouth is. Spend 30 minutes with us. If it makes sense to do business, we will. And we will give you $100 dollars; treat your team to something fun. If we can’t help, that’s okay too. We will make a $100 dollar donation in your name to the charity of your choice.
DAVID KESSINGER
Either way, you win.
Vice President of Operations 513.770.0870 x708 [email protected]
SO GO AHEAD, CALL US.
9
WITHOUT INCREASING
HEADCOUNT
HAVE YOU EVER SAID SOMETHING LIKE...
I need
MORE LEADS
entering the top
It’s difficult to consistently
GENERATE QUALITY LEADS
and sales
of my funnel My
highly compensated
ACCOUNT EXECUTIVES
HATE
PROSPECTING 2
I need a
COST EFFECTIVE
way to make my reps
more productive INCREASING REVENUE WITHOUT INCREASING HEADCOUNT
DRIVING CONSISTENT RESULTS IS AN ART AND A SCIENCE TO MANAGE
AN EFFECTIVE CALL CENTER
YOU NEED: Team Development Messaging Performance / Metrics Accountability Controlling Cost of Sales Ops
IT TAKES MORE THAN A DESK AND A PHONE IS THE DECK STACKED AGAINST YOU? Get some reps and train them. Get some phones and make some calls. Sounds easy, right? Unless the call center is your sole focus, it will almost certainly get lost in the day-to-day shuffle. Keeping your team focused and motivated requires constant attention.
FOR TOP GUN, RUNNING A CALL CENTER COMES NATURALLY As a Sales Learning and Sales Technology company, call centers are a natural fit for us. We are constantly training our clients’ best reps, so training our people to be your best reps is easy. Plus we’ve got experience managing technology for thousands of other people and devices across the country. Merge our Learning with our Technology and you’ve got a great call center that’s driving solid leads and even better results.
3
THE CHALLENGE SALES AREN’T WHERE THEY NEED TO BE AND THE LEADS JUST AREN’T THERE
Sales Goals
Sales Actual
Sales Leads
do you want...
MORE : Quality Leads,
PROSPECTING AND YOUR SALES TEAM You need more new accounts and to feed more prospects into the top of your sales funnel. It’s been said that your sales reps should constantly be prospecting. But is it worth it? Your highly compensated reps are far too expensive to spend their time on such low-return work.
New Accounts,
THEY DON’T LIKE IT. THEY DON’T DO IT.
Productivity,
You need a considerably less expensive resource, driven and managed on a daily basis to make 100 calls per day. You need them to research, contact and profile new prospects.
CONFIDENCE THAT YOU’RE DOING IT RIGHT
4
Send the warm and hot leads to your reps; everyone will be happier.
INCREASING REVENUE WITHOUT INCREASING HEADCOUNT
WE CAN HELP
WE ENABLE
OUR CLIENTS to excel at
what they do best.
WE TAKE CARE of the rest.
LEAD GENERATION Sourcing data lists, training the outbound rep, daily call goals and metrics, producing highly-qualified leads.
INSIDE SALES SUPPORT We help increase the effectiveness of your field reps by providing them with support. We also service and develop your smaller or newer accounts.
SPECIAL CUSTOMER PROJECTS Need 16,000 customers called and surveyed? Want to know who buys your product within your 22,000 prospects? Not a problem!
CUSTOMER SUPPORT SERVICES We provide best-in-class customer support for your products and services. We care for your customers as if they were our own.
TECHNICAL PRODUCT SUPPORT Some of the largest companies in the world use our technical support center as their own. We answer the phone in their name. Our call and problem resolution stats are world-class.
5
A DEMONSTRATED ABILITY TO PERFORM
11 84 12 0 1
Top Gun ISRs
Million in Sales
Million in Profit
Added Headcount
RESULTS: INSIDE SALES REPS Working with Panasonic, Top Gun provided 11 inside sales support personnel to assist their geographically distributed Area Sales Managers (ASMs). The role of the ISR was to act like an ASM that never leaves their desk. They found and closed new incremental business in accounts that were considered “2nd tier” or too small for the focus and energy of the ASMs. The ISRs prospected and developed accounts, closed the business and then fulfilled the orders through resellers that were part of the distribution strategy.
AND DID WE MENTION
84 MILLION IN SALES?
Happy Customer 6
INCREASING REVENUE WITHOUT INCREASING HEADCOUNT
WE KNOW WHAT YOU NEED...
Different companies need different approaches to solving their issues:
Fixed Monthly Cost Incentive-based Creative hybrids to fit your needs
HIGHLY SKILLED PROFESSIONALS
You want to be sure that the people representing your company are the best. Your team will be well trained. We don’t read scripts, we engage.
TECHNOLOGY AND DATA
We leverage all available resources for you:
3rd-Party Databases Web-based Results Reporting VOIP Phone Technology Consumer Touch Points
VARIABLE HEADCOUNT Headcount is a challenge for many companies. Sales and Sales Support are areas where the demand ebbs and flows. We can help you meet those demands:
$ And most
FLEXIBLE INVESTMENT MODELS
Full-time, Dedicated Resources Campaign-oriented Calls Match Resources with Demand
of all,
RESULTS!
7
OUR CUSTOMERS SAY THINGS LIKE... There is no way
we would have met our
SALES GOALS without [Top Gun’s]
PROFESSIONALISM and assistance.
Marca Armstrong Panasonic
Top Gun provides great
LEAD GENER ATION and inside sales support.
We continually receive
HIGH QUALITY, sales-ready leads across all of our
vertical markets and product categories.
Larry Wilson NCA 8
[Top Gun] provides
MORE LEADS and higher quality leads
AT A LOWER COST
than any of the other companies
we have worked with in the past.
Mike McMahon Panasonic
My sales team
FIGHTS OVER
the leads generated by the
outbound team at
TOP GUN.
Joe Marez Insight
INCREASING REVENUE WITHOUT INCREASING HEADCOUNT
STILL NOT SURE? WE ARE! IN FACT... 5155 Financial Way Mason, OH 45040 topgunhq.com
PAUL D’SOUZA
Vice President of Sales 513.770.0870 x727 [email protected]
We know we can do all of the things represented here in a way and at a cost that will work for you. We are so sure that we will put our money where our mouth is. Spend 30 minutes with us. If it makes sense to do business, we will. And we will give you $100 dollars; treat your team to something fun. If we can’t help, that’s okay too. We will make a $100 dollar donation in your name to the charity of your choice.
DAVID KESSINGER
Either way, you win.
Vice President of Operations 513.770.0870 x708 [email protected]
SO GO AHEAD, CALL US.
9
