Working With Individuals Can Be TOUGH!

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Working With Individuals Can Be TOUGH! Lisa King, GPC Kenda Fanzo, GPC

Learning Objectives 1. Understand and utilize personality psychology 2. Key questions to ask when trying to build a relationship, communicating efficiently and effectively 3. Strategies to navigate difficult relationships for effective grant programs

Competency Alignment • How to craft, construct, and submit an effective grant application • Strategies for effective program and project design and development • Post-award grant management practices sufficient to inform effective grant design and development

Personality Assessments

Myers-Briggs Type Indicator

www.myersbriggs.org

Four Lenses VALUES

Blue

Gold

Green

Orange

Advocate

Growth

Discipline

Solutions

Success

Appreciate

Uniqueness

Prudence

Innovation

Courage

Cherish

Intimacy

Traditions

Technology

Recreation

Collect

Relationships

Responsibilities

Data

Experiences

Desire

Comfort

Power

Efficiency

Victory

Enjoy

Communication

Completion

Mysteries

Challenges

Join

Causes

Organizations

Debates

Activities

Need

Harmony

Order

Time

Incentives

Provide

Empathy

Structure

Information

Excitement

Pursue

Meaning

Security

Understanding

Adventure

Respect

Integrity

Achievement

Genius

Talent

Show

Kindness

Dedication

Composure

Skill

Treasure

Acceptance

Appreciation

Autonomy

Freedom

Trust

Feelings

Authority

Analysis

Impulses

Want

Romance

Rules

Competence

Action

www.shipleycommunication.com

Work Environment • Possibilities • Relationships • Recognition • Empathy

• Knowledge • New Ideas • Precision • Asks Many Questions

• Plans • Detail Oriented • Hard Workers • Incremental

Blue

Gold

Green

Orange • Action • Verbal • Risk Seeking • Process from Work

Using Personality Theory in the Workplace • Be self aware & utilize your strengths • Personality theories can only communication

AID in positive

• Others see the world differently • Choosing the right communication tool

Tools or Techniques • Develop your relationship • Explain in a different manner, rephrase questions • Know when to push and when to leave • Pick your battles wisely • Give them a WIN!

Tools or Techniques • Talk to others about how they’ve been successful • Open, honest and transparent • Humor can go a long way • Try, try and try again….but know when to step away

WORKING THROUGH IT!

1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

Awareness of personality theories Each person is an individual Develop relationships Peers are a resource Choose correct communication tools Provide information strategically Effective program or project planning Be transparent Know when to use space and time Pick your battles wisely

Questions

Citations • Bryce, N. (2002). Standing Naked in the Shower. Orem, Utah: Insight Learning Foundation. • Kiersey, D. & Bates, M. (1984). Please Understand Me Character & Temperament Types. Del Mar, CA: Prometheus Nemesis Book Company. • Nicholson, R. (2016, July 13). Informational Interview.