wyoming valley chapter
WYOMING VALLEY CHAPTER WILKES-BARRE, PA MEETING ANNOUNCEMENT Date:
TUESDAY, SEPTEMBER 11, 2012
Place:
PRUDENTIAL OFFICES Training Room B – First Floor 30 Scranton Office Park Moosic, PA 18507
Time:
Dinner: 5:30 p.m. Program: 6:00 p.m.
Dinner:
Hoagie or Salad, Beverage, Dessert
Cost:
$8.00 inclusive
Program:
Constructing Your Career: “Getting to the Heart of the Matter”
See directions on last page of newsletter.
See menu on last page of newsletter.
Root cause analysis gets you to the heart of the problem and helps you identify the risks, make better decisions, and get better outcomes. Presenter:
Michele Luther, WVC President ONE RECERTIFICATION POINT IS PENDING.
RSVP yes or no and your menu choice by 4:00 PM on Friday, September 7 to Nancy Pevec, CAP E-mail: [email protected] or telephone: 340-4162
NOTE: Reservations booked by 4:00 PM on September 7 are binding. You are responsible for your dinner cost if you respond yes but do not attend. If a check is returned due to insufficient funds, the issuer is financially responsible for any related bank service fees assessed to the chapter.
MESSAGE FROM OUR CHAPTER PRESIDENT
Dear Members, I began my inaugural President’s message with “I am honored to serve as your President this year.” I truly am grateful for a second opportunity to serve as your President and look forward to partnering with each of you to continue the good works of Chapter Presidents before me. The past year brought us challenges and triumphs and with them opportunities to grow. Playing on last year’s IAAP slogan, “Making the Leap to Remarkable,” I asked how remarkable did you want to be. You answered definitively! The Chapter received three awards, all Honorable Mention, at the PA Division Meeting (for Chapters with 25 members or less): Certification Award – one member sat for the CAP and/or CAP/OM Exam; Professional Development with 1,003 points (the winning chapter earned 1,004 points!); and Attendance Award with 27.3% of members in attendance. Notably SIX members attained Member of Excellence. Lastly, I am pleased to announce the Chapter has retained its status as a Chapter of Excellence for a third consecutive year. These achievements are a result of your individual and collective commitment to professional development. Remarkable! Turning to the present, maintaining focus on Pathways to Excellence – Chapter of Excellence and Member of Excellence – will be a priority again this year. We are off to a positive start in achieving both! At the Planning Meeting on August 8th at Prudential, I was energized by your willingness to dive into IAAP’s Construct Your Career series of educational programs. These new programs will refresh our educational palette and provide greater opportunity to become Members of Excellence, as nearly all of the educational programs will be presented by Chapter members. Wondering how you can take the first step in becoming a Member of Excellence? Take a few minutes to view the MOE criteria, then print, sign and retain the Member of Excellence Commitment Form. One down, seven more to go! Meeting eight of 11 criteria might be easier than you think. Two noteworthy changes are occurring this year: (1) Chapter business meetings (not to be confused with Board meetings) will be conducted less frequently this year, as requested by Chapter members. Chapter business meetings are identified with an asterisk (*) on the Meetings and Events calendar. Additional business meetings will be conducted if/when warranted; (2) The Chapter’s eGroup on IAAP’s Web Community will be the primary communications tool. Monthly newsletters and meeting announcements, Chapter and Board meeting minutes, meeting calendar changes, etc. will be communicated there. Looking for advice or assistance with a work-related issue? Post your question in the Chapter’s eGroup and utilize the wealth of experience found among Chapter members, or utilize IAAP’s General Discussion eGroup to reach a broader audience. Community Service projects have not been defined for this year, and I look to finalize those projects with you at the September meeting. The Northeast Council Meeting will be held on October 27 at the Holiday Inn, Breinigsville, PA. More information will be shared about this event in the coming weeks.
PRESIDENT’S MESSAGE (continued) Mark your calendar with these important annual events: PA Division Annual Meeting, June 21-23, 2013; EFAM, July 27-31, 2013. Lastly, IAAP has announced its slogan for 2012-2013: “Be The One.” Be the One who reaches a new professional goal. Be the One who tries something new. Be the One who is the goto person in your office. Whatever your goal, Be the One who gives her all to achieve it! Thank you for your support during my first year as President and for your commitment to continue this developmental journey with me. I look forward to partnering with you during the year ahead. Sincerely,
Michele Luther 2012-2013 President NOTE: “Be The One” commemorative pins are available for order at $5.00 each. We will submit a chapter order to save on S&H. If you are interested, please contact Treasurer Nancy Pevec, CAP [email protected]
2012-13 WYOMING VALLEY CHAPTER OFFICERS President – Michele Luther Vice President – Amy Maslo Secretary – Regina Warner, CAP Treasurer – Nancy, Pevec, CAP
2012-13 PA DIVISION OFFICERS President - Juanita Mort, CAP-OM President-Elect – Maria Carney, CAP-TA Vice President - Debra Feinberg, CAP-OM-TA Secretary – Charlotte Wlodkowski Treasurer – Leslie Pioro, CAP
2012-13 INTERNATIONAL BOARD OF DIRECTORS President – Karlena Rannals, CAP-OM President-Elect – Judith Yannarelli, CAP-OM Vice President – Antoinette Smith, CAP-OM Secretary – Kristi Rotvold, CAP-OM Treasurer – Dortha Gray, CAP-OM Director, Canada District – Lina Veglia Director, Great Lakes District – Tammy Pierce, CAP-OM Director, Northeast District – Sharon K. McPherson, CAP-OM Director, Northwest District – Lisa A. Hogan, CAP-OM Director, Southeast District – Doris Goode, CAP-OM Director, Southwest District – Michelle Spradley, CAP-OM The Foundation of IAAP Chair – Kelly A. Reggio, CAP-OM
IAAP MISSION Enhancing the success of career-minded administrative professionals by providing opportunities for growth through education, community building and leadership development.
IAAP EVENTS Sep 11
Chapter Meeting @ Prudential – 5:30 PM
Sep 17
Board Meeting Teleconference – 7:00 PM
Oct 9
Chapter Meeting @ Prudential – 5:30 PM
Oct 15
Board Meeting Teleconference – 7:00 PM
Oct 27
Northeast Council Meeting – Holiday Inn, Breinigsville, PA Hosted by Lehigh Valley Chapter-IAAP
Nov 3
Certification Exams
Please check the 2012-2013 Meetings and Events Calendar e-mailed to all members by President Michele Luther for more information!!
VISIT OUR WEBSITE AT www.iaap-wyomingvalley.org
Word Pair of the Month: allusion, illusion As we’ve seen before, a single letter can be the only tangible difference between two words with very separate meanings. Consider this month’s pair. An allusion, beginning with an “a,” is an indirect reference to something that the writer (or speaker) assumes the reader (or listener) will be familiar with: Shakespeare often used allusion to classical mythology. When talking about our corporate structure, Sam usually makes an allusion to the company’s late founder. An illusion, beginning with an “i,” is something imagined but not real. An artful use of cosmetics can help create the illusion of beauty. The promise of a quick return on his investment was, regrettably, a mere illusion. Just remember “a” for assume and “i” for imagine to keep allusion and illusion straight.
A Final Thought Personal networking is an important part of any business. If you are attending a conference or other event where you plan on networking, go in with a clear picture of exactly what you need and hope to get out of the event. Are you looking for new clients? Contacts for a possible future position? Helpful advice or information? A plan will help you stay focused so you can ask the kinds of questions that will elicit the information you need. eTips is a publication of UpWrite Press, P.O. Box 460, Burlington, Wisconsin 53105. Copyright © 2012, UpWrite Press. All rights reserved. Visit www.upwritepress.com
TALK THE TALK: IAAP TERMS YOU WANT TO KNOW IAAP International Association of Administrative Professionals EFAM International Education Forum and Conference CAP (OM) (TA) Certified Administrative Professional (Organizational Management) (Technology Applications) APD/APW Administrative Professional Day/Administrative Professional Week COE Chapter of Excellence MOE Member of Excellence PDAM Pennsylvania Division Annual Meeting
Introducing TEC13! Through focus groups and surveys with administrative professionals we know that you want technology training integrated into everything you learn. We heard you. That’s why what was titled the IAAP Spring Conference is now becoming the Technology Education Conference. Join us in 2013 to learn about the latest in technology and project management. IAAP will also host a Futures Conference prior to TEC When? March 17-20, 2013 Where? Anaheim, CA Hotel reservations and registration are now available! Register Now (After logging in, click "The Events Center")
Does Your Boss Take His Coffee With or Without Criticism?
When and how to critique your manager
The situation could easily have been avoided, you explain to a colleague as you’re sitting together in the break room. You’ve asked the boss at least half a dozen times (it’s only been three) for some information and he’s failed to follow through. So today you decided to confront him. You tell him that your client is furious (he’s annoyed) that you’ve missed another deadline and you’ve had to listen to him rant (he asked what the hold-up was) when really it’s you, the boss, who should be taking the flack for this. “How hard would it have been for you to give me what I needed right away? A monkey could have done it for goodness sake!” you exclaim, a little too loudly. As you listen for the sound of the axe falling on your career, you realize too late that this was not the right way to critique your boss! But let’s magically roll back the scene and imagine you could do it all over again — and this time the right way. Following are some tips for pointing out shortcomings of your manager — and keeping you from joining the ranks of the unemployed:
Timing is everything. Check to see what your boss has going on before approaching him with your issues. If he’s bogged down with more pressing matters, you’d be wise to wait until things have calmed down. People are less receptive to criticism, no matter how tactfully it’s given, when they’re feeling overwhelmed.
Test the waters. You may want to run things by a colleague first to see if the matter is ultimately worth pursuing or if she has any experience critiquing the boss. After discussing it, you may decide not to raise the issue, especially if your coworker reminds you that your supervisor rarely welcomes feedback.
Tread lightly. If you decide the situation needs to be discussed, think about how you’re going to phrase things first; avoid sounding angry or accusatory. You might also give your supervisor a heads-up about what’s on your mind before you meet with him so he won’t feel ambushed.
Know when to fold ‘em. No matter how carefully you handle things, you just might have the kind of manager who is not open to feedback. If it becomes apparent that it wouldn’t be in your best interest to speak to your boss directly, then you may have to explore other options such as 360-degree reviews or employee surveys to make yourself heard.
No one is perfect, so it’s only natural that employees must at some juncture point out something to the boss that he did or didn’t do. Still, there are right and wrong ways to go about it. No matter what the situation, it needs to be handled with prudent forethought and then approached diplomatically.
OfficeTeam is the world’s leading staffing service specializing in the placement of highly skilled administrative and office support professionals. The company has more than 315 locations worldwide, and offers online job search services at www.officeteam.com.
DIRECTIONS TO PRUDENTIAL: I-81 NORTH: Exit 182 – Montage Mountain Road. At the end of the exit ramp, make a left at the traffic light. At the top of the hill, make a right at the traffic light and continue straight into the office park. Prudential is the second facility. Visitors’ parking is in the right side lot – front row. Inform the guard that you are here for the IAAP meeting. I-81 SOUTH: Exit 182A – Montage Mountain Road. The exit will loop you around onto the road that brings you straight into the office park. Continue over the interstate overpass. At the traffic light (middle lane), drive straight into the office park. Prudential is the second facility. Visitors’ parking is in the right side lot – front row. Inform the guard that you are here for the IAAP meeting.
MENU: SELECT HOAGIE OR SALAD HOAGIES CHOICES - All hoagies are served with a pickle & chips 1. Cara Mia’s Classic Marinated roasted red peppers, homemade fresh mozzarella, spinach, & pesto mayo 2. The Dunmorean Prosciutto, Genoa salami, provolone cheese roasted red peppers, & red wine vinaigrette 3. The Smoke House Oven roasted turkey breast, lettuce, tomato, black pepper, smoked mozzarella, with mayo 4. The Harper Street Black forest ham, oven roasted turkey breast, Swiss cheese, tomato, onion, lettuce, & coleslaw 5. Portabella Sandwich Marinated portabella mushrooms with roasted red peppers, provolone cheese, fresh spinach, & pesto mayo 6. Chicken Caesar Sliced chicken breast, parmigiano cheese, romaine lettuce, & Caesar dressing
SALAD CHOICES 1. Mandarin Chicken Salad Mixed field green tossed with grilled chicken, mandarin oranges, raisins, sliced almonds, crumbled bleu cheese & raspberry vinaigrette 2. Cara Mia Salad Crisp romaine lettuce, fresh mozzarella cheese, roasted red peppers, black olives & croutons in a creamy parmigiano dressing
Wyoming Valley Chapter Newsletter Marion Hidlay, CAP-OM, Editor (570) 542-2191 [email protected]
TUESDAY, SEPTEMBER 11, 2012
Place:
PRUDENTIAL OFFICES Training Room B – First Floor 30 Scranton Office Park Moosic, PA 18507
Time:
Dinner: 5:30 p.m. Program: 6:00 p.m.
Dinner:
Hoagie or Salad, Beverage, Dessert
Cost:
$8.00 inclusive
Program:
Constructing Your Career: “Getting to the Heart of the Matter”
See directions on last page of newsletter.
See menu on last page of newsletter.
Root cause analysis gets you to the heart of the problem and helps you identify the risks, make better decisions, and get better outcomes. Presenter:
Michele Luther, WVC President ONE RECERTIFICATION POINT IS PENDING.
RSVP yes or no and your menu choice by 4:00 PM on Friday, September 7 to Nancy Pevec, CAP E-mail: [email protected] or telephone: 340-4162
NOTE: Reservations booked by 4:00 PM on September 7 are binding. You are responsible for your dinner cost if you respond yes but do not attend. If a check is returned due to insufficient funds, the issuer is financially responsible for any related bank service fees assessed to the chapter.
MESSAGE FROM OUR CHAPTER PRESIDENT
Dear Members, I began my inaugural President’s message with “I am honored to serve as your President this year.” I truly am grateful for a second opportunity to serve as your President and look forward to partnering with each of you to continue the good works of Chapter Presidents before me. The past year brought us challenges and triumphs and with them opportunities to grow. Playing on last year’s IAAP slogan, “Making the Leap to Remarkable,” I asked how remarkable did you want to be. You answered definitively! The Chapter received three awards, all Honorable Mention, at the PA Division Meeting (for Chapters with 25 members or less): Certification Award – one member sat for the CAP and/or CAP/OM Exam; Professional Development with 1,003 points (the winning chapter earned 1,004 points!); and Attendance Award with 27.3% of members in attendance. Notably SIX members attained Member of Excellence. Lastly, I am pleased to announce the Chapter has retained its status as a Chapter of Excellence for a third consecutive year. These achievements are a result of your individual and collective commitment to professional development. Remarkable! Turning to the present, maintaining focus on Pathways to Excellence – Chapter of Excellence and Member of Excellence – will be a priority again this year. We are off to a positive start in achieving both! At the Planning Meeting on August 8th at Prudential, I was energized by your willingness to dive into IAAP’s Construct Your Career series of educational programs. These new programs will refresh our educational palette and provide greater opportunity to become Members of Excellence, as nearly all of the educational programs will be presented by Chapter members. Wondering how you can take the first step in becoming a Member of Excellence? Take a few minutes to view the MOE criteria, then print, sign and retain the Member of Excellence Commitment Form. One down, seven more to go! Meeting eight of 11 criteria might be easier than you think. Two noteworthy changes are occurring this year: (1) Chapter business meetings (not to be confused with Board meetings) will be conducted less frequently this year, as requested by Chapter members. Chapter business meetings are identified with an asterisk (*) on the Meetings and Events calendar. Additional business meetings will be conducted if/when warranted; (2) The Chapter’s eGroup on IAAP’s Web Community will be the primary communications tool. Monthly newsletters and meeting announcements, Chapter and Board meeting minutes, meeting calendar changes, etc. will be communicated there. Looking for advice or assistance with a work-related issue? Post your question in the Chapter’s eGroup and utilize the wealth of experience found among Chapter members, or utilize IAAP’s General Discussion eGroup to reach a broader audience. Community Service projects have not been defined for this year, and I look to finalize those projects with you at the September meeting. The Northeast Council Meeting will be held on October 27 at the Holiday Inn, Breinigsville, PA. More information will be shared about this event in the coming weeks.
PRESIDENT’S MESSAGE (continued) Mark your calendar with these important annual events: PA Division Annual Meeting, June 21-23, 2013; EFAM, July 27-31, 2013. Lastly, IAAP has announced its slogan for 2012-2013: “Be The One.” Be the One who reaches a new professional goal. Be the One who tries something new. Be the One who is the goto person in your office. Whatever your goal, Be the One who gives her all to achieve it! Thank you for your support during my first year as President and for your commitment to continue this developmental journey with me. I look forward to partnering with you during the year ahead. Sincerely,
Michele Luther 2012-2013 President NOTE: “Be The One” commemorative pins are available for order at $5.00 each. We will submit a chapter order to save on S&H. If you are interested, please contact Treasurer Nancy Pevec, CAP [email protected]
2012-13 WYOMING VALLEY CHAPTER OFFICERS President – Michele Luther Vice President – Amy Maslo Secretary – Regina Warner, CAP Treasurer – Nancy, Pevec, CAP
2012-13 PA DIVISION OFFICERS President - Juanita Mort, CAP-OM President-Elect – Maria Carney, CAP-TA Vice President - Debra Feinberg, CAP-OM-TA Secretary – Charlotte Wlodkowski Treasurer – Leslie Pioro, CAP
2012-13 INTERNATIONAL BOARD OF DIRECTORS President – Karlena Rannals, CAP-OM President-Elect – Judith Yannarelli, CAP-OM Vice President – Antoinette Smith, CAP-OM Secretary – Kristi Rotvold, CAP-OM Treasurer – Dortha Gray, CAP-OM Director, Canada District – Lina Veglia Director, Great Lakes District – Tammy Pierce, CAP-OM Director, Northeast District – Sharon K. McPherson, CAP-OM Director, Northwest District – Lisa A. Hogan, CAP-OM Director, Southeast District – Doris Goode, CAP-OM Director, Southwest District – Michelle Spradley, CAP-OM The Foundation of IAAP Chair – Kelly A. Reggio, CAP-OM
IAAP MISSION Enhancing the success of career-minded administrative professionals by providing opportunities for growth through education, community building and leadership development.
IAAP EVENTS Sep 11
Chapter Meeting @ Prudential – 5:30 PM
Sep 17
Board Meeting Teleconference – 7:00 PM
Oct 9
Chapter Meeting @ Prudential – 5:30 PM
Oct 15
Board Meeting Teleconference – 7:00 PM
Oct 27
Northeast Council Meeting – Holiday Inn, Breinigsville, PA Hosted by Lehigh Valley Chapter-IAAP
Nov 3
Certification Exams
Please check the 2012-2013 Meetings and Events Calendar e-mailed to all members by President Michele Luther for more information!!
VISIT OUR WEBSITE AT www.iaap-wyomingvalley.org
Word Pair of the Month: allusion, illusion As we’ve seen before, a single letter can be the only tangible difference between two words with very separate meanings. Consider this month’s pair. An allusion, beginning with an “a,” is an indirect reference to something that the writer (or speaker) assumes the reader (or listener) will be familiar with: Shakespeare often used allusion to classical mythology. When talking about our corporate structure, Sam usually makes an allusion to the company’s late founder. An illusion, beginning with an “i,” is something imagined but not real. An artful use of cosmetics can help create the illusion of beauty. The promise of a quick return on his investment was, regrettably, a mere illusion. Just remember “a” for assume and “i” for imagine to keep allusion and illusion straight.
A Final Thought Personal networking is an important part of any business. If you are attending a conference or other event where you plan on networking, go in with a clear picture of exactly what you need and hope to get out of the event. Are you looking for new clients? Contacts for a possible future position? Helpful advice or information? A plan will help you stay focused so you can ask the kinds of questions that will elicit the information you need. eTips is a publication of UpWrite Press, P.O. Box 460, Burlington, Wisconsin 53105. Copyright © 2012, UpWrite Press. All rights reserved. Visit www.upwritepress.com
TALK THE TALK: IAAP TERMS YOU WANT TO KNOW IAAP International Association of Administrative Professionals EFAM International Education Forum and Conference CAP (OM) (TA) Certified Administrative Professional (Organizational Management) (Technology Applications) APD/APW Administrative Professional Day/Administrative Professional Week COE Chapter of Excellence MOE Member of Excellence PDAM Pennsylvania Division Annual Meeting
Introducing TEC13! Through focus groups and surveys with administrative professionals we know that you want technology training integrated into everything you learn. We heard you. That’s why what was titled the IAAP Spring Conference is now becoming the Technology Education Conference. Join us in 2013 to learn about the latest in technology and project management. IAAP will also host a Futures Conference prior to TEC When? March 17-20, 2013 Where? Anaheim, CA Hotel reservations and registration are now available! Register Now (After logging in, click "The Events Center")
Does Your Boss Take His Coffee With or Without Criticism?
When and how to critique your manager
The situation could easily have been avoided, you explain to a colleague as you’re sitting together in the break room. You’ve asked the boss at least half a dozen times (it’s only been three) for some information and he’s failed to follow through. So today you decided to confront him. You tell him that your client is furious (he’s annoyed) that you’ve missed another deadline and you’ve had to listen to him rant (he asked what the hold-up was) when really it’s you, the boss, who should be taking the flack for this. “How hard would it have been for you to give me what I needed right away? A monkey could have done it for goodness sake!” you exclaim, a little too loudly. As you listen for the sound of the axe falling on your career, you realize too late that this was not the right way to critique your boss! But let’s magically roll back the scene and imagine you could do it all over again — and this time the right way. Following are some tips for pointing out shortcomings of your manager — and keeping you from joining the ranks of the unemployed:
Timing is everything. Check to see what your boss has going on before approaching him with your issues. If he’s bogged down with more pressing matters, you’d be wise to wait until things have calmed down. People are less receptive to criticism, no matter how tactfully it’s given, when they’re feeling overwhelmed.
Test the waters. You may want to run things by a colleague first to see if the matter is ultimately worth pursuing or if she has any experience critiquing the boss. After discussing it, you may decide not to raise the issue, especially if your coworker reminds you that your supervisor rarely welcomes feedback.
Tread lightly. If you decide the situation needs to be discussed, think about how you’re going to phrase things first; avoid sounding angry or accusatory. You might also give your supervisor a heads-up about what’s on your mind before you meet with him so he won’t feel ambushed.
Know when to fold ‘em. No matter how carefully you handle things, you just might have the kind of manager who is not open to feedback. If it becomes apparent that it wouldn’t be in your best interest to speak to your boss directly, then you may have to explore other options such as 360-degree reviews or employee surveys to make yourself heard.
No one is perfect, so it’s only natural that employees must at some juncture point out something to the boss that he did or didn’t do. Still, there are right and wrong ways to go about it. No matter what the situation, it needs to be handled with prudent forethought and then approached diplomatically.
OfficeTeam is the world’s leading staffing service specializing in the placement of highly skilled administrative and office support professionals. The company has more than 315 locations worldwide, and offers online job search services at www.officeteam.com.
DIRECTIONS TO PRUDENTIAL: I-81 NORTH: Exit 182 – Montage Mountain Road. At the end of the exit ramp, make a left at the traffic light. At the top of the hill, make a right at the traffic light and continue straight into the office park. Prudential is the second facility. Visitors’ parking is in the right side lot – front row. Inform the guard that you are here for the IAAP meeting. I-81 SOUTH: Exit 182A – Montage Mountain Road. The exit will loop you around onto the road that brings you straight into the office park. Continue over the interstate overpass. At the traffic light (middle lane), drive straight into the office park. Prudential is the second facility. Visitors’ parking is in the right side lot – front row. Inform the guard that you are here for the IAAP meeting.
MENU: SELECT HOAGIE OR SALAD HOAGIES CHOICES - All hoagies are served with a pickle & chips 1. Cara Mia’s Classic Marinated roasted red peppers, homemade fresh mozzarella, spinach, & pesto mayo 2. The Dunmorean Prosciutto, Genoa salami, provolone cheese roasted red peppers, & red wine vinaigrette 3. The Smoke House Oven roasted turkey breast, lettuce, tomato, black pepper, smoked mozzarella, with mayo 4. The Harper Street Black forest ham, oven roasted turkey breast, Swiss cheese, tomato, onion, lettuce, & coleslaw 5. Portabella Sandwich Marinated portabella mushrooms with roasted red peppers, provolone cheese, fresh spinach, & pesto mayo 6. Chicken Caesar Sliced chicken breast, parmigiano cheese, romaine lettuce, & Caesar dressing
SALAD CHOICES 1. Mandarin Chicken Salad Mixed field green tossed with grilled chicken, mandarin oranges, raisins, sliced almonds, crumbled bleu cheese & raspberry vinaigrette 2. Cara Mia Salad Crisp romaine lettuce, fresh mozzarella cheese, roasted red peppers, black olives & croutons in a creamy parmigiano dressing
Wyoming Valley Chapter Newsletter Marion Hidlay, CAP-OM, Editor (570) 542-2191 [email protected]
