Year Without Pants - GeeCon
Lessons from WordPress.com on
the Future of Work Scott Berkun - @berkun
scottberkun.com
GeeCON 2015 | Kraków
@berkun
Frampol
3
4
An Event Apart, Seattle March 28th, 2011
Scott Berkun / @berkun www.scottberkun.com
70+ million websites are powered by WordPress
17 billion views monthly (560m daily) www.wordpress.com/stats
7
The person who uses the most jargon has the has the least confidence in their ideas
Culture? Culture change?
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13 http://www.sensationalcolor.com/color-meaning/color-meaning-symbolism-psychology/bahia-bands-brazilian-wish-bracelet
14 http://blog.dustindonica.com/wp-content/uploads/2008/10/donica-yellow-ribbon-fence-7.jpg
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http://en.wikipedia.org/wiki/ Indent_style
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“A fallacy born from the failure to study Culture is the assumption you can take a practice from one organization, jam it into another, and get similar results.”
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Culture is defined by what leaders do, not what they say
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Social Progress
>
Technological Progress
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Stop Saying Innovation
What Problem Are You Trying To Solve?
EXPERIMENT: to deliberately do something when you are not sure of the outcome
Three things 1. The Big Questions 2. My WordPress.com experience 3. Why you should care
Welcome to the Future? ▪ ▪ ▪ ▪ ▪ ▪ ▪
Email is rarely used Employees work remotely / Pants optional There are few rules Employees are treated like adults No “managers” New work releases daily Open vacation policy
Why do most people hate working?
72%
of American workers not engaged about their job
*2013 Gallup Poll
On planet earth what % of work is remote?
20%
of workers work remotely at least part time
*2012 IPSOS/Reuters
The big questions ▪ What work conventions serve no purpose? ▫ 9 to 5, dress codes, hierarchy, meetings? ▪ Should we really be email centric? (1971) ▪ Does remote/location matter? How? Why?
The big answers ▪ Many conventions serve no purpose ▫ 9 to 5, dress codes, meetings ▪ We presume methods we know are the best ▪ Email is not ideal for team interactions ▪ The more you work through screens, the less location matters
1. Management by experiment
Trust and Clarity
2. Hire By Trial
http://bit.ly/hbr-audition
34
3. Continuous Deployment
4. Treat employees like the talented adults they are
5. Good communication is Oxygen
Three things 1. The Big Questions 2. My WordPress.com experience 3. Why you should care
`
IRC / Skype / WordPress (P2)
42
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Three things 1. The Big Questions 2. My WordPress.com experience 3. Why you should care
Lessons from WordPress.com 1. 2. 3. 4. 5. 6.
Culture is not a method Management by Experiment Hire by Trial Continuous Deployment Treat employees like talented adults Good communication is oxygen 51
8772
72% 20%
of U.S. workers negative about their job
*2013 Gallup Poll
of workers work remotely at least part time
*2012 IPSOS/Reuters
Thank You. slides: http://bit.ly/berkun-geecon
Scott Berkun / @berkun scottberkun.com
Free chapter - Culture Always Wins: http://bit.ly/culturewins Buy the book: http://bit.ly/ywopants
“The Year Without Pants is one the most original and important books about what work is really like, and what it takes to do it well, that has ever been written.” —Robert Sutton, professor, Stanford University, New York Times bestselling author
An Amazon.com best book of 2013 Forbes.com: #1 book for creative leaders Endorsed by: Eric Reis, Guy Kawasaki, Tim Ferriss, Gina Trapani, Om Malik…
@berkun
Frampol
3
4
An Event Apart, Seattle March 28th, 2011
Scott Berkun / @berkun www.scottberkun.com
70+ million websites are powered by WordPress
17 billion views monthly (560m daily) www.wordpress.com/stats
7
The person who uses the most jargon has the has the least confidence in their ideas
Culture? Culture change?
9
10
11
12
13 http://www.sensationalcolor.com/color-meaning/color-meaning-symbolism-psychology/bahia-bands-brazilian-wish-bracelet
14 http://blog.dustindonica.com/wp-content/uploads/2008/10/donica-yellow-ribbon-fence-7.jpg
15
16
17
http://en.wikipedia.org/wiki/ Indent_style
18
“A fallacy born from the failure to study Culture is the assumption you can take a practice from one organization, jam it into another, and get similar results.”
19
Culture is defined by what leaders do, not what they say
20
Social Progress
>
Technological Progress
21
Stop Saying Innovation
What Problem Are You Trying To Solve?
EXPERIMENT: to deliberately do something when you are not sure of the outcome
Three things 1. The Big Questions 2. My WordPress.com experience 3. Why you should care
Welcome to the Future? ▪ ▪ ▪ ▪ ▪ ▪ ▪
Email is rarely used Employees work remotely / Pants optional There are few rules Employees are treated like adults No “managers” New work releases daily Open vacation policy
Why do most people hate working?
72%
of American workers not engaged about their job
*2013 Gallup Poll
On planet earth what % of work is remote?
20%
of workers work remotely at least part time
*2012 IPSOS/Reuters
The big questions ▪ What work conventions serve no purpose? ▫ 9 to 5, dress codes, hierarchy, meetings? ▪ Should we really be email centric? (1971) ▪ Does remote/location matter? How? Why?
The big answers ▪ Many conventions serve no purpose ▫ 9 to 5, dress codes, meetings ▪ We presume methods we know are the best ▪ Email is not ideal for team interactions ▪ The more you work through screens, the less location matters
1. Management by experiment
Trust and Clarity
2. Hire By Trial
http://bit.ly/hbr-audition
34
3. Continuous Deployment
4. Treat employees like the talented adults they are
5. Good communication is Oxygen
Three things 1. The Big Questions 2. My WordPress.com experience 3. Why you should care
`
IRC / Skype / WordPress (P2)
42
`
`
`
Three things 1. The Big Questions 2. My WordPress.com experience 3. Why you should care
Lessons from WordPress.com 1. 2. 3. 4. 5. 6.
Culture is not a method Management by Experiment Hire by Trial Continuous Deployment Treat employees like talented adults Good communication is oxygen 51
8772
72% 20%
of U.S. workers negative about their job
*2013 Gallup Poll
of workers work remotely at least part time
*2012 IPSOS/Reuters
Thank You. slides: http://bit.ly/berkun-geecon
Scott Berkun / @berkun scottberkun.com
Free chapter - Culture Always Wins: http://bit.ly/culturewins Buy the book: http://bit.ly/ywopants
“The Year Without Pants is one the most original and important books about what work is really like, and what it takes to do it well, that has ever been written.” —Robert Sutton, professor, Stanford University, New York Times bestselling author
An Amazon.com best book of 2013 Forbes.com: #1 book for creative leaders Endorsed by: Eric Reis, Guy Kawasaki, Tim Ferriss, Gina Trapani, Om Malik…
