Conversation 2: Leadership Capacity: See, Understand, Influence Glenda Eoyang Royce Holladay Human Systems Dynamics Institute www.hsdinstitute.org www.Wiki.hsdinstitute.org
Complex Adaptive System (CAS) Self-Organizing System A collection of individual agents who have the freedom to act in unpredictable ways, and whose actions are interconnected such that they produce system-wide patterns.
• Leadership Capacity: • What are key agents . . . • Inside and outside? • At multiple levels? • Obvious and disguised? • How do they connect? • What system-wide patterns do you want to change?
For Leadership Capacity: • What? How and from whom do you collect intelligence? • So what? Who helps you make meaning in your system? • Now what? What actions do you take to make a difference here and now?
For Leadership Capacity: • What subjective truths influence your decisions and actions? • What normative? • What objective? • How do you decide which truth to choose for a given decision or action?
For Leadership Capacity: ! What models and methods do you and your team rely on? ! So what do you notice about when and how they are most effective? ! Now what you do to add to your repertoire?
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