Adaptive Action Conversations
Adaptive Action Conversations
Conversation 5: Personnel Supervision: Engage to Manage Glenda Eoyang Royce Holladay Human Systems Dynamics Institute adaptiveaction.org hsdinstitute.org wiki.hsdinstitute.org
© 2013. HSD Institute. Use with permission.
1
Adaptive Action Conversations 18 Oct 11:00 – 12:00 CDT
Adaptability: Don't Just React – RESPOND
6 Nov 11:00 – 12:00 CST
Leadership Capacity: See, Understand, Influence
6 Dec 11:00 – 12:00 CST
Virtual Open House and Holiday Celebration
10 Jan 11:00 – 12:00 CST
Implementation: Choose Fit over Fidelity
7 Feb 11:00 – 12:00 CST
Personnel Supervision: Engage to Manage
14 Mar 11:00 – 12:00 CST
HSD Institute Annual Meeting
© 2013. HSD Institute. Use with permission.
2
Today We Will Identify challenges to engaged supervision Introduce Radical Inquiry Define patterns of engaged supervision Explore Options for Action
© 2013. HSD Institute. Use with permission.
3
Challenges of Engaged Supervision ! Everyone wants to be a leader ! Technical competence gets you there, but it won t keep you there ! Managing up is more urgent ! Resources (including your time) are limited ! Past relationships get in the way ! You don t know what good supervision looks like © 2013. HSD Institute. Use with permission.
4
Supervision Is about Patterns A pattern is . . . ! Similarities ! Differences ! Connections That have meaning across space and/or time
© 2013. HSD Institute. Use with permission.
5
Radical Inquiry Reveals Patterns R Holladay & M Tytel
Who am I? Behavior
Relationship Essential Pattern
What’s How do I Important connect? to me? Emotion © 2013. HSD Institute. Use with permission.
6
Patterns of Engaged Supervision
Valuable Employee
© 2013. HSD Institute. Use with permission.
7
Patterns of Engaged Supervision
Productive Valuable Employee
© 2013. HSD Institute. Use with permission.
8
Patterns of Engaged Supervision
Productive
Satisfied Valuable Employee
© 2013. HSD Institute. Use with permission.
9
Patterns of Engaged Supervision
Productive
Satisfied Valuable Employee
Creative
© 2013. HSD Institute. Use with permission.
10
Patterns of Engaged Supervision
Clear Roles & Goals Productive
Satisfied Valuable Employee
Creative
© 2013. HSD Institute. Use with permission.
11
Patterns of Engaged Supervision
Clear Roles & Goals Productive
Satisfied Valuable Employee
Freedom Creative
© 2013. HSD Institute. Use with permission.
12
Patterns of Engaged Supervision
Clear Roles & Goals Productive
Satisfied Valuable Employee
Freedom
Feedback Creative
© 2013. HSD Institute. Use with permission.
13
Patterns of Engaged Supervision
Clear Roles & Goals Productive
Satisfied Valuable Employee
Freedom
Feedback Creative
© 2013. HSD Institute. Use with permission.
14
To Learn More . . . ! Books ! ! ! !
Facilitating Organization Change (Olson & Eoyang) Coping with Chaos (Eoyang) Simple Rules (Holladay & Tytel) Adaptive Action (Eoyang & Holladay)
! Web ! ! ! ! !
adaptiveaction.org & hsdinstitute.org wiki.hsdinstitute.org hsdcommunity.ning.com #hsd #adaptact @glendaeoyang @rjholladay
© 2013. HSD Institute. Use with permission.
Out in April 2013 Preorder NOW
15
Even More Resources
! Training ! ! ! !
!
Webinars HSDP Certification Custom Classes Open classes • Tasters • Agent training • Short courses Adaptive Action Labs
© 2013. HSD Institute. Use with permission.
16
What will you do? ! Adaptive Action is ACTION! ! How will you used what you learned today: ! Test this definition of engaged supervision against your own practice ! Test it against previous theory ! Use it to assess current challenges in how you supervise or are supervised ! Create an action plan to improve patterns for you and your team © 2013. HSD Institute. Use with permission.
17
Adaptive Action Conversations 18 Oct 11:00 – 12:00 CDT
Adaptability: Don't Just React – RESPOND
6 Nov 11:00 – 12:00 CST
Leadership Capacity: See, Understand, Influence
6 Dec 11:00 am – 1:00 pm CST
Virtual Open House and Holiday Celebration
10 Jan 11:00 – 12:00 CST
Implementation: Choose Fit over Fidelity
7 Feb 11:00 – 12:00 CST
Personnel Supervision: Engage to Manage
14 Mar 11:00 am – 1:00 pm CST
HSD Institute Annual Meeting
© 2013. HSD Institute. Use with permission.
18
Conversation 5: Personnel Supervision: Engage to Manage Glenda Eoyang Royce Holladay Human Systems Dynamics Institute adaptiveaction.org hsdinstitute.org wiki.hsdinstitute.org
© 2013. HSD Institute. Use with permission.
1
Adaptive Action Conversations 18 Oct 11:00 – 12:00 CDT
Adaptability: Don't Just React – RESPOND
6 Nov 11:00 – 12:00 CST
Leadership Capacity: See, Understand, Influence
6 Dec 11:00 – 12:00 CST
Virtual Open House and Holiday Celebration
10 Jan 11:00 – 12:00 CST
Implementation: Choose Fit over Fidelity
7 Feb 11:00 – 12:00 CST
Personnel Supervision: Engage to Manage
14 Mar 11:00 – 12:00 CST
HSD Institute Annual Meeting
© 2013. HSD Institute. Use with permission.
2
Today We Will Identify challenges to engaged supervision Introduce Radical Inquiry Define patterns of engaged supervision Explore Options for Action
© 2013. HSD Institute. Use with permission.
3
Challenges of Engaged Supervision ! Everyone wants to be a leader ! Technical competence gets you there, but it won t keep you there ! Managing up is more urgent ! Resources (including your time) are limited ! Past relationships get in the way ! You don t know what good supervision looks like © 2013. HSD Institute. Use with permission.
4
Supervision Is about Patterns A pattern is . . . ! Similarities ! Differences ! Connections That have meaning across space and/or time
© 2013. HSD Institute. Use with permission.
5
Radical Inquiry Reveals Patterns R Holladay & M Tytel
Who am I? Behavior
Relationship Essential Pattern
What’s How do I Important connect? to me? Emotion © 2013. HSD Institute. Use with permission.
6
Patterns of Engaged Supervision
Valuable Employee
© 2013. HSD Institute. Use with permission.
7
Patterns of Engaged Supervision
Productive Valuable Employee
© 2013. HSD Institute. Use with permission.
8
Patterns of Engaged Supervision
Productive
Satisfied Valuable Employee
© 2013. HSD Institute. Use with permission.
9
Patterns of Engaged Supervision
Productive
Satisfied Valuable Employee
Creative
© 2013. HSD Institute. Use with permission.
10
Patterns of Engaged Supervision
Clear Roles & Goals Productive
Satisfied Valuable Employee
Creative
© 2013. HSD Institute. Use with permission.
11
Patterns of Engaged Supervision
Clear Roles & Goals Productive
Satisfied Valuable Employee
Freedom Creative
© 2013. HSD Institute. Use with permission.
12
Patterns of Engaged Supervision
Clear Roles & Goals Productive
Satisfied Valuable Employee
Freedom
Feedback Creative
© 2013. HSD Institute. Use with permission.
13
Patterns of Engaged Supervision
Clear Roles & Goals Productive
Satisfied Valuable Employee
Freedom
Feedback Creative
© 2013. HSD Institute. Use with permission.
14
To Learn More . . . ! Books ! ! ! !
Facilitating Organization Change (Olson & Eoyang) Coping with Chaos (Eoyang) Simple Rules (Holladay & Tytel) Adaptive Action (Eoyang & Holladay)
! Web ! ! ! ! !
adaptiveaction.org & hsdinstitute.org wiki.hsdinstitute.org hsdcommunity.ning.com #hsd #adaptact @glendaeoyang @rjholladay
© 2013. HSD Institute. Use with permission.
Out in April 2013 Preorder NOW
15
Even More Resources
! Training ! ! ! !
!
Webinars HSDP Certification Custom Classes Open classes • Tasters • Agent training • Short courses Adaptive Action Labs
© 2013. HSD Institute. Use with permission.
16
What will you do? ! Adaptive Action is ACTION! ! How will you used what you learned today: ! Test this definition of engaged supervision against your own practice ! Test it against previous theory ! Use it to assess current challenges in how you supervise or are supervised ! Create an action plan to improve patterns for you and your team © 2013. HSD Institute. Use with permission.
17
Adaptive Action Conversations 18 Oct 11:00 – 12:00 CDT
Adaptability: Don't Just React – RESPOND
6 Nov 11:00 – 12:00 CST
Leadership Capacity: See, Understand, Influence
6 Dec 11:00 am – 1:00 pm CST
Virtual Open House and Holiday Celebration
10 Jan 11:00 – 12:00 CST
Implementation: Choose Fit over Fidelity
7 Feb 11:00 – 12:00 CST
Personnel Supervision: Engage to Manage
14 Mar 11:00 am – 1:00 pm CST
HSD Institute Annual Meeting
© 2013. HSD Institute. Use with permission.
18
