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CE 5 Year Provider Review Enhancing the Existing Process

What is the 5 Year Provider Review?

• An extensive review of Provider compliance over the past five years • Providers participate on a staggered schedule • Determines compliance per CE Board requirements • Informs decision on whether or not provider can be re-approved for another five years

Levels of Compliance

• Level 1 - Sufficient activities and ongoing compliance with CEB requirements

• Level 2 - Inconsistent compliance with CEB requirements

• Level 3 - Insufficient activities or ongoing problems meeting CEB requirements

Existing Review Process

• Provider notified that this is their year to participate in the five year review • Provider updates personnel information • CE Staff collects and assembles a wide range of data about Provider • CE Staff reviews data and determines level of compliance • Results of the review are communicated to Provider

Collect the Data

Assemble the Data

Review Compliance Issues

Summary Review

Issues with Existing Process

• Time-consuming assembly of data • Deep review of both electronic and hard copy files require extensive staff time • Providers are reviewed over a 4-5 month period 

Some reviewed earlier in year than others

• Comparisons across Providers not feasible

New Process - Origin • • • • • • •

Eric hired in Business Intelligence (BI) role Met with several CE staff regarding needs Provider review upgrade identified as a top priority Looked at what BI Tools might help Collaborated in weekly sessions with Anne Reviewed and refined product in sessions Support/Input from Jo Ann and Ellen

Insert Course Dashboard for Starkey

New Process

Show the 5 Year prov summary for comparison purposes

Advantages of New Process • • • • • •

Instant access to all required data Providers reviewed on same date range Allows for easy “deep dive” into data Ability to review data on macro and micro level Information more quantifiable and organized Helps build CE knowledge base   

General knowledge of group Co-op analytics Caseload Balancing

Questions