Business Transformation
Business Transformation: Broaden your Technical Expertise with Business Skills Danny Tomic, Learning@Cisco BRKCRT-1905
Agenda •
Introduction
•
Defining Business Transformation
•
Certification and Exam
•
Curriculum in Detail
•
Conclusion and Questions
Defining Business Transformation
A Historical Perspective
Boardroom
Mailroom
Communications Room
Typing Pool
A Historical Perspective
Boardroom
Mailroom
Communications Room
Typing Pool
Harold J. Leavitt and Thomas L. Whisler Harvard Business Review, 1958
Information Technology
John Chambers CEO, Cisco
How does your business view your IT department? 1.
Critical to the business’ strategy and success
2.
Cool people that keep the company online
3.
An expensive group of smart people with no social skills
4.
“Have you tried turning it off and on?”
Business Perception of IT •
IT does not demonstrate an understanding of the business and business needs
•
IT does not help improve time to market for products and services
•
IT does not communicate a clear vision for future solutions and services
•
IT does not have the trust of business stakeholders
•
IT continues to work in a silo that is separate than the business
Certification and Exam
Enterprise IT Business Specialist A Course to meet your Interests and Needs Advance skillset
Drive business outcomes Expand your personal involvement Match IT services to business needs Gain more influence over decisions Increase ROI on IT capabilities
Enterprise IT Business Specialist Course
Exam
Building Business Specialist Skills (BTBBSS)
820-427
Offered as a 20 hour ILT/V-ILT by various Business Learning Partners Suggested pre-requisite: understand basics of business analysis Exam: 820-427 Offered through PearsonVue
Certification is valid for two years. To recertify, pass the current version of BTBBSS exam.
Topic Areas 1.
Business Context
5.
Technology Analysis
2.
Research Tools and Techniques
6.
Finance Basics and Project Management
3.
Business Analysis and Business Case
7.
Implementation and Adoption
4.
Technology and Trends
8.
Communication and Influence
Curriculum in Detail
Understanding Business Transformation • • • • •
Forces driving Business Transformation The Role of the CIO Adopting a business perspective of technology Defining and Measuring Success (CSF’s and KPI’s) Organizational Readiness
Technology Trends and Their Impact • • • • • •
“The Big Four” Aligning technology to business value Enterprise architectural frameworks Quality management frameworks IT governance frameworks Program and portfolio management
Understanding Business Context •
Building a business case for change • Characteristics of a business proposition • Business value chain • Business strategy • Business change lifecycle
Understanding Business Context ctd. •
Business threats, risks and competition • Competitive analysis • Risk analysis • Organizational readiness • Success measurements • Finalizing the business case for change
Conducting Business Analysis for Value • • • • •
Stakeholder management Information and data gathering tools Business analysis and business perspectives Business processes Business requirements vs Functional requirements
Conducting Business Analysis for Value ctd. •
Assessing technology capabilities and gaps • Current state measures • Functional requirements • Evaluating the value of technology
Financial Considerations for Technology Solutions • • • •
CAPEX, OPEX, NPV, etc. Technology licensing and consumption models Building practices for technology solutions Demonstrating financial value and benefits
Technology Adoption and Implementation •
Implementation methodologies – waterfall, agile, etc. • Project management practices for IT • Project risks • Procuring technology solutions RFI / RFP / RFQ • Product and solution evaluation
Communication and Influence • • • •
Understanding leadership styles Evolving skills for technology leaders Technical specialism and consultancy Stakeholder relationship management
Communication and Influence ctd. • • • • •
Working with teams Influencing and principled negotiations Vary communication to audience Communications frameworks Effective presentations
Conclusion and Questions
Why Certify?
Resources
www.cisco.com/go/bt Additional materials, exam topics, and training resources
Final Thoughts
Business Transformation Cisco Education Offerings Course
Description
Cisco Certification
For IT and Network Professionals: Building Business Specialist Skills
•
Builds non-technical skills key to ensure business impact and influence. Topics include: business analysis, finance, technology adoption and effective communications.
•
Bridges IT and business impacts of mature and emerging solutions including cloud plus Internet of Everything
Cisco Enterprise IT Business Specialist
For Technology Sellers: Applying Cisco Specialized Business Value Analysis Skills
Builds skills to discover and address technology needs using a businessfocused, consultative sales approach
Cisco Business Value Specialist
Executing Advanced Cisco Business Value Analysis and Design Techniques
Enables customer transformation through business architecture and solution selling expertise
Cisco Certified Business Value Practitioner
Performing Cisco Business-Focused Transformative Architecture Engagements
Provides skills and an approach to build a strategic roadmap of IT initiatives, aligned to business priorities
Cisco Transformative Architecture Specialist
For more details, please visit: http://learningnetwork.cisco.com Questions? Visit the Learning@Cisco Booth or contact [email protected]
Participate in the “My Favorite Speaker” Contest Promote Your Favorite Speaker and You Could Be a Winner •
Promote your favorite speaker through Twitter and you could win $200 of Cisco Press products (@CiscoPress)
•
Send a tweet and include Your favorite speaker’s Twitter handle @Danny_Tomic • Two hashtags: #CLUS #MyFavoriteSpeaker •
•
You can submit an entry for more than one of your “favorite” speakers
•
Don’t forget to follow @CiscoLive and @CiscoPress
•
View the official rules at http://bit.ly/CLUSwin
Complete Your Online Session Evaluation •
Give us your feedback to be entered into a Daily Survey Drawing. A daily winner will receive a $750 Amazon gift card.
•
Complete your session surveys though the Cisco Live mobile app or your computer on Cisco Live Connect. Don’t forget: Cisco Live sessions will be available for viewing on-demand after the event at CiscoLive.com/Online
Continue Your Education •
Demos in the Cisco campus
•
Walk-in Self-Paced Labs
•
Table Topics
•
Meet the Engineer 1:1 meetings
•
Related sessions
Thank you
Agenda •
Introduction
•
Defining Business Transformation
•
Certification and Exam
•
Curriculum in Detail
•
Conclusion and Questions
Defining Business Transformation
A Historical Perspective
Boardroom
Mailroom
Communications Room
Typing Pool
A Historical Perspective
Boardroom
Mailroom
Communications Room
Typing Pool
Harold J. Leavitt and Thomas L. Whisler Harvard Business Review, 1958
Information Technology
John Chambers CEO, Cisco
How does your business view your IT department? 1.
Critical to the business’ strategy and success
2.
Cool people that keep the company online
3.
An expensive group of smart people with no social skills
4.
“Have you tried turning it off and on?”
Business Perception of IT •
IT does not demonstrate an understanding of the business and business needs
•
IT does not help improve time to market for products and services
•
IT does not communicate a clear vision for future solutions and services
•
IT does not have the trust of business stakeholders
•
IT continues to work in a silo that is separate than the business
Certification and Exam
Enterprise IT Business Specialist A Course to meet your Interests and Needs Advance skillset
Drive business outcomes Expand your personal involvement Match IT services to business needs Gain more influence over decisions Increase ROI on IT capabilities
Enterprise IT Business Specialist Course
Exam
Building Business Specialist Skills (BTBBSS)
820-427
Offered as a 20 hour ILT/V-ILT by various Business Learning Partners Suggested pre-requisite: understand basics of business analysis Exam: 820-427 Offered through PearsonVue
Certification is valid for two years. To recertify, pass the current version of BTBBSS exam.
Topic Areas 1.
Business Context
5.
Technology Analysis
2.
Research Tools and Techniques
6.
Finance Basics and Project Management
3.
Business Analysis and Business Case
7.
Implementation and Adoption
4.
Technology and Trends
8.
Communication and Influence
Curriculum in Detail
Understanding Business Transformation • • • • •
Forces driving Business Transformation The Role of the CIO Adopting a business perspective of technology Defining and Measuring Success (CSF’s and KPI’s) Organizational Readiness
Technology Trends and Their Impact • • • • • •
“The Big Four” Aligning technology to business value Enterprise architectural frameworks Quality management frameworks IT governance frameworks Program and portfolio management
Understanding Business Context •
Building a business case for change • Characteristics of a business proposition • Business value chain • Business strategy • Business change lifecycle
Understanding Business Context ctd. •
Business threats, risks and competition • Competitive analysis • Risk analysis • Organizational readiness • Success measurements • Finalizing the business case for change
Conducting Business Analysis for Value • • • • •
Stakeholder management Information and data gathering tools Business analysis and business perspectives Business processes Business requirements vs Functional requirements
Conducting Business Analysis for Value ctd. •
Assessing technology capabilities and gaps • Current state measures • Functional requirements • Evaluating the value of technology
Financial Considerations for Technology Solutions • • • •
CAPEX, OPEX, NPV, etc. Technology licensing and consumption models Building practices for technology solutions Demonstrating financial value and benefits
Technology Adoption and Implementation •
Implementation methodologies – waterfall, agile, etc. • Project management practices for IT • Project risks • Procuring technology solutions RFI / RFP / RFQ • Product and solution evaluation
Communication and Influence • • • •
Understanding leadership styles Evolving skills for technology leaders Technical specialism and consultancy Stakeholder relationship management
Communication and Influence ctd. • • • • •
Working with teams Influencing and principled negotiations Vary communication to audience Communications frameworks Effective presentations
Conclusion and Questions
Why Certify?
Resources
www.cisco.com/go/bt Additional materials, exam topics, and training resources
Final Thoughts
Business Transformation Cisco Education Offerings Course
Description
Cisco Certification
For IT and Network Professionals: Building Business Specialist Skills
•
Builds non-technical skills key to ensure business impact and influence. Topics include: business analysis, finance, technology adoption and effective communications.
•
Bridges IT and business impacts of mature and emerging solutions including cloud plus Internet of Everything
Cisco Enterprise IT Business Specialist
For Technology Sellers: Applying Cisco Specialized Business Value Analysis Skills
Builds skills to discover and address technology needs using a businessfocused, consultative sales approach
Cisco Business Value Specialist
Executing Advanced Cisco Business Value Analysis and Design Techniques
Enables customer transformation through business architecture and solution selling expertise
Cisco Certified Business Value Practitioner
Performing Cisco Business-Focused Transformative Architecture Engagements
Provides skills and an approach to build a strategic roadmap of IT initiatives, aligned to business priorities
Cisco Transformative Architecture Specialist
For more details, please visit: http://learningnetwork.cisco.com Questions? Visit the Learning@Cisco Booth or contact [email protected]
Participate in the “My Favorite Speaker” Contest Promote Your Favorite Speaker and You Could Be a Winner •
Promote your favorite speaker through Twitter and you could win $200 of Cisco Press products (@CiscoPress)
•
Send a tweet and include Your favorite speaker’s Twitter handle @Danny_Tomic • Two hashtags: #CLUS #MyFavoriteSpeaker •
•
You can submit an entry for more than one of your “favorite” speakers
•
Don’t forget to follow @CiscoLive and @CiscoPress
•
View the official rules at http://bit.ly/CLUSwin
Complete Your Online Session Evaluation •
Give us your feedback to be entered into a Daily Survey Drawing. A daily winner will receive a $750 Amazon gift card.
•
Complete your session surveys though the Cisco Live mobile app or your computer on Cisco Live Connect. Don’t forget: Cisco Live sessions will be available for viewing on-demand after the event at CiscoLive.com/Online
Continue Your Education •
Demos in the Cisco campus
•
Walk-in Self-Paced Labs
•
Table Topics
•
Meet the Engineer 1:1 meetings
•
Related sessions
Thank you
