Corporate Reporting & Sustainable Seafood

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Corporate Reporting & Sustainable Seafood •  Introduction to The Co-operative & Principles of Cooperation •  Co-op Commitment to the Principle of Transparency •  Transparency in Supply Chains •  Ocean Disclosure Project

The Co-operative Food – who we are Member - not shareholder owned 60% of UK consumers shop at a Co-operative Food Store over the year 2796 food stores with one in every UK postal area Convenience and top up focus UK’s 6th largest supermarket 6.2% market share 14.5 million customers weekly

The Co-operative Food – who we are A group of people acting together to meet the common needs and aspirations of its members, sharing ownership and making decisions democratically Co-operatives are not about making big profits for shareholders, but creating value for customers – this is what gives Cooperatives a unique character and influences our values & principles First Co-operative founded by the Rochdale Pioneers, 1844 – Butter, Sugar, Flour & Oatmeal There are many Co-operative businesses around the world, of which The Co-operative Group is one of the largest, with Food, Banking, Insurance and Funeral divisions Many other types of Co-operative globally – including housing, building, retailer, utility, worker, credit unions, social, consumer, agricultural & political

Co-operative Values & Principles 1.  Voluntary & Open Membership Self2.  Democratic Member responsibility Control Democrac 3.  Member Economic y Participation Equalit 4.  Autonomy & y Independence Solidarity 5.  Education, Training & Information Equit 6.  Co-operation amongst Coy operatives 7.  Concern for Community Transparency is Key Self-help

Why is Transparency Important? “The Co-operative movement was founded to serve a social purpose, as well as a commercial one” •  8 Million Members – opportunity for every member to get involved in running the business •  70,000 staff •  Suppliers •  Customers •  Wider Co-op movement •  Builds Trust •  Affects Morale

Transparency Through Reporting Annual Sustainability Report 5 Headings, setting 51 sustainability targets for 2015: •  Community & Society •  Products & Services •  Environmental Impact •  People •  Strategy & Management Co-operative Group Annual Report – Full Annual Report - Food, Electrical, Funeralcare, Insurance, Legal Services, Estates, Co-op Bank. Co-operative Group Annual Review – Top line - Food, Electrical, Funeralcare, Insurance, Legal Services, Estates, Co-op Bank, Sustainability Review, Governance Review, Council’s Annual Statement, Budget/Performance Information Born and Bred Report Corporate Publications

Sustainability Report

• Strategy and management • Community and society • Products and services • Environmental impact • People • Downloads

2014 Sustainability Performance

2014 Sustainability Performance The following pages provide a review of our 2014 sustainability performance. We are committed to reporting transparently on how we’ve been addressing the key sustainability issues for our business, as we have for over a decade now.

2014 - Forestry Stewardship Our Food business purchased 23,662m3 of wood and paper products in 2014 (2013: 34,006m3), all of which were of known origin with credible evidence that they were harvested legally. 84% (2013: 93%) of wood and paper products sold was FSC-certified, including barbecue charcoal, Christmas wrapping and household paper. Of the remaining products, 13% (2013: 2%) came from recycled post-consumer waste, less than 1% from recycled pre-consumer waste, and 3% from known, legally sourced virgin material, such as that certified by the Programme for Endorsement of Forest Certification Scheme. In 2014, we achieved our objective of 100% FSC certification for our greaseproof paper. We aim to achieve FSC certification for our nappies. Of the 81,000 coffins and caskets manufactured by our Funeralcare business in 2014, 97% (2013: 95%) were FSC-certified. The remaining 3% were manufactured from legally sourced, non-certified solid wood

2014 – Sustainable Palm Oil The Co-operative Food works with the Roundtable on Sustainable Palm Oil (RSPO) to improve the sustainability of palm oil production. In 2014, we used 4,730 tonnes (2013: 3,891 tonnes) of palm oil in 970 (2012: 589) own-brand food products. All the palm oil in these products was certified as sustainable under one of the RSPO certification schemes1 – 3,953 tonnes (2013: 2,174) representing 84% (2013: 56%) was obtained through segregated, Mass Balance (UTZ certification) or identity-preserved Certified Sustainable Palm Oil (CSPO) sources, and for the remaining 16% (2013: 44%) we purchased GreenPalm Certificates which guarantee a price premium for CSPO producers, helping to support the sustainable development of the industry. In 2014, we also sold 173 cleaning and cosmetic products containing 338 tonnes of palm oil. We achieved our target of all non-food products being certified as sustainable under one of the RSPO certification schemes including 30 tonnes (9%) of segregated palm oil.

2014 – Meat & Poultry British Sourcing of Meat & Poultry In 2014, 100% of fresh beef, chicken, ham (excluding continental), pork, sausage, turkey, milk and eggs was sourced from UK farmers. Lamb is sourced on a seasonal basis from the UK and New Zealand, and some standard bacon is sourced from Denmark. Farming Groups The farms in our dedicated farming groups are measured against five pillars of achievement, and are rated Bronze, Silver or Gold according to their performance across these pillars. All farms in our farming groups must be rated at least Bronze, which requires meeting the first two pillars: ‘Health, welfare and quality’ and ‘Co-operative brand’1. The other three pillars (‘Sustainability’, ‘Environmental impact’ and ‘Ethical and training’) determine whether a farm is classed as Silver or Gold. We expect farms to progress through the pillars to Silver or Gold, for which they receive further incentives. In August 2014, suppliers received premiums totalling £5m based on the levels of achievement against these pillars.

Ocean Disclosure Project Co-op took part in 2015 for the first time – with Asda, Morrisons, Biomar & Skretting Benefits

Challenges

•  All info already on SFP Metrics, so no extra workload

•  Stakeholders who only want “the best” sources

•  No cost

•  Stakeholders who want “points of difference”

•  No negative feedback •  Transparency recognised by some NGO’s

•  Not used as an internal management tool as scores don’t always match Co-op risk assessments

Summary •  Business transparency is not a strategy or USP – it’s a business practice •  Transparency builds trust and morale & helps drive meaningful change •  Participation in ODP didn’t cause any criticism/ negative feedback

Summary

“If you’re not scared by what you’re revealing, then you’re not being transparent enough” Jeffrey Hollender