What makes an Elite team? Strong Agreed Behavioural Framework
‘Professional’ Relationships
Genuine Conversations or Feedback
Developing Professional Relationships
Describe your family make up (eg, 3 levels only – parents, siblings, kids)
Describe a significant turning point in your life (if it didn’t happen, you probably wouldn’t be sitting here today)?
At work……….
It frustrates me when……………………………………….
I don’t like it when people on this team…………………………….
I feel offended when………………………………………
I wish people on this team would…………………………….
I really like it when we…………………………………
I know we are a team when we…………………………………….
Developing Professional Relationships
Grunt
Safe Stuff
Others
Self/Them
Risk Feelings
Relationship Assessment
Write down the names of 5 people in your team that you need to have a strong professional relationship with to enable you to perform at your best Rate your relationship our of 5 (1 = poor, 5 = ideal) with each of the 5 people. Choose 1 relationship that you need to improve
Relationship Assessment cont…
The type of professional relationship I want from you is: One reservation I currently have about our relationship is: 1 or 2 things I would ask you to consider doing are: The type of professional relationship I think you want from me is: One reservation I think you currently have about our relationship is: 1 or 2 things I think you would ask me to consider doing are:
Genuine Conversations
No sarcasm or humour! Be clear and concise (don’t use too many words, and don’t water it down by using words such as sometimes, maybe, possibly…) Use the Trademark & Trademark Behaviours as a guide (it gives you permission to have the conversation) Focus on the behaviour you have ‘noticed’ & the consequences of that behaviour (consider whether it is a once off occurrence, a pattern that has developed, or whether it is something to do with your relationship) Offer solutions where possible and also how you can get involved in their solution Commit to action/s – follow up with them!
Building a Trademark 1.
Why do we exist? ( or – if we didn’t exist what would happen to this organisation?)
2.
What 3 words do you think best describe your team now?
3.
What 3 words would you prefer others to use when describing your team? (Trademark)
Building a Behavioural Framework 1.
What 1 or 2 behaviours do you tolerate in your team that are counter productive?
2.
What 1 or 2 behaviours do you think should be non-negotiable to improve your performance as a team? (Trademark Behaviours)
The Team Talk Cycle Team Talk ‘What we accept as the truth about us’
Performanc e
Team Image ‘What others accept as the truth about us’
How do you measure up? Self Assessment
Name:…………………………….Position………………………
What 3 words do you think your team would use to describe you?
What 3 words would you like your team to use to describe you
What do you think your team want you to: Stop doing? Start doing? Keep doing?
What is one thing that you can do tomorrow to improve your performance?
Leadership
Leadership is a Relationship… Leaders take Action!
‘See something, do something’. See something positive, reward it See something counter productive, challenge it
Every member of the team has the opportunity to be a leader
What is your plan? Nothing
will change if I don’t change… Discipline – doing what you have to even though you don’t want to…