Customer Case Study

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Customer Case Study

Thru.

“Getting things turned around in a timely expedited fashion is priceless” Jack Clark VP Business Systems HKS Architecture

About HKS Overview

A leader among global architecture firms, HKS employs 900 professionals in

Customer: HKS

27 offices around the world, and has completed projects in over 1,000 cities

Customer Website: www.hksinc.com

in 65 nations. HKS is recognized for its ability to create buildings of

Customer Size: 1001-5000

distinction through its unique design process which involves extensive

Country or Region: United States

communication with their clients and collaboration among the company’s

Industry: Architecture

network of professionals located around the globe.

Customer Profile: Top six architectural firm in the US recognized for creating exceptional spaces in over one thousand cities in 65 nations.

The Challenge Efficient global communication is essential to HKS’s business model. They must be able to securely send large files across multiple platforms around the world to clients, contractors, and staff. Like much of the architectural

Business Situation:

industry, however, HKS used FTP to send these files. They found FTP to be

The company needed to replace outdated FTP servers and give team members a file sharing solution that would improve security, administration and ease-of-use for large-scale architecture projects.

inconsistent, restrictive and lacking of the fundamental monitoring, security

Solution: HKS uses Thru to send, manage and access large files, while giving IT tools to monitor and track all user actions. Benefits:  Greatly advanced global communication for thousands of team members  CDN allowed files to be sent across the globe in a fraction of the time as with FTP  Cut costs by replacing multiple FTP project servers  Improved management of project content by sharing files in the cloud

and internal controls that are needed in a communication-based company. Files were often lost, deleted or accessed improperly from the FTP servers with no means of tracking delivery. These issues could easily cause completion deadlines to be missed and profit lost. Facing these problems and FTP-related cost overruns, HKS began to look for another solution.

The Solution HKS chose the combination of Thru’s Enterprise File Sharing and Collaboration Platform and Content Delivery Network (CDN) to replace FTP. Thru’s Platform integrates with Microsoft Outlook, IBM Notes, SharePoint, or

“We can transfer files electronically, we can track them as well and provide all the reporting information back to the customer, so there is a lot of value in that.” Jack Clark VP Business Systems HKS Architecture

Salesforce.com to allow files or folders of any size to be securely sent without any special training or assistance required from the IT staff. Files are easily downloaded by the recipient, though they remain completely secure. Since files and folders can be stored securely in the cloud, all users can securely and easily access files from anywhere at any time. Management is also greatly simplified, since the administrator has the ability to effortlessly set or modify who has access to different files, as well as to track and audit information on who has received what files. The CDN dynamically distributes files to strategically located core, fallback and edge servers. This allows content to be uploaded onto multiple servers and delivered using the server closest to the recipient, greatly speeding delivery across the globe.

The Results Initially, Thru’s Enterprise File Sharing and Collaboration Platform and CDN was deployed for 100 project team members. The team members substantially increased productivity since they could quickly and effortlessly collaborate on projects having multiple large files. A lot of rework and duplication of files was eliminated because team members were updated with all change requests and project amendments in real-time, without risk of leaks, data loss or compromise to intellectual property. The CDN allowed files to be sent across the globe in a fraction of the time as with FTP with no failure. With these significant improvements, return on investment was achieved so quickly that HKS soon replaced all FTP project servers with an enterprisewide deployment. Now over 1,500 users in various international locations share files in the cloud, which allowed managers to share, organize, and tightly control access of data and emails project by project for the first time. Because of Thru, HKS has greatly advanced efficient global communication.

About Thru Thru, Inc. offers industry's leading solutions for enterprise file sharing and collaboration to help organizations exchange large files and content securely across the globe. Handling billions of unlimited file size transactions, Thru serves a variety of industries including software, financial services, architecture and manufacturing. With installations in over 170 countries, Thru's unified platform and products like Thru Web, Thru Dropbox™, Thru Desktop Sync, mobile apps for iOS, Android and business apps for Microsoft Outlook, IBM Notes, Salesforce and Microsoft SharePoint, offer both out-of-the-box and custom solutions for every file sharing need of an enterprise. For more information about Thru, Inc., visit www.thruinc.com or contact [email protected]. Trusted by companies worldwide

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This case study is for informational purposes only. Thru, Inc., makes no warranties, express or implied, in this summary. Document No. 53-28810-4300

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