DAY 1 APRIL 19

DAY 1 APRIL 19

08:30

Welcome: Tom Staudt, CEO GlobalCollect

08:40

Opening, Master of Ceremonies: Patrick Renvoisé

08:50

Spotlight Partner: Maestro

09:00

CONNECTED FUTURES - MOBILE Keynote Speaker: Patrick Dixon, Futurist Topic: The future of mobile payments

09:45

FUTURES – Speaker: Patrick Renvoisé, SalesBrain Topic: Neuromarketing for online marketers: Why the reptilian brain is key to helping them click the check out button (Part 1)

10:50

Coffee Break

11:00

CONNECTED 1 CONNECTED 2 Topic: The value Topic: Speak the of alternatives in language of fraudsters emerging regions Speaker: KLM Speaker: Rosetta Stone

12:00

CONNECTED 1 CONNECTED 2 CONNECTED 3 Topic: Payments team: Topic: Trends and Topic: Connected TV: From cost center to strategies in Asia Pacific A viable platform? net contributor Speaker: Skype Speaker: Cupid Media Speaker: PlayJam

CONNECTED 3 Topic: Best practices in selling luxury goods online Speaker: Prada

12:45 - 14:00 Lunch 14:00

CONNECTED FUTURES – Speaker: Patrick Renvoisé, SalesBrain Topic: Neuromarketing for online marketers: Why the reptilian brain is key to helping them click the check out button (Part 2)

14:30

CONNECTED FUTURES – Speaker: Zack Exley, Wikimedia Topic: The Global Tip Jar: Powering Wikipedia on the world’s spare change

15:30

CONNECTED – Trip around the world in 100 minutes (Part 1) Topic: Asia Pacific & Europe EUROPEAN PANEL – The payment landscape shift (Merchants+Partners) APAC PANEL – Exponential e-commerce growth (Merchants+Partners)

16:30

Coffee Break

16:40

CONNECTED – Trip around the world in 100 minutes (Part 2) Topic: North America & Latin America NORTH AMERICAN PANEL – Monetization trends (Merchants+Partners) LATIN AMERICAN PANEL – Trampolines and tripwires (Merchants+Partners)

17:45

End of day 1

18:30 Dinner



DAY 2 APRIL 20

09:00

Welcome: Koen Vanpraet, CCO GlobalCollect Topic: From intimacy to customer advocacy

09:30

CONNECTED FUTURES – The GlobalCollect Executive Council will address your questions and share their thoughts GlobalCollect Panel

10:15 CONNECTED 1 Topic: From little things, big things grow: Best practice connecting global communities Speaker: World Nomads 11:00 Coffee Break

CONNECTED 2 Topic: Expansion in Latin America

CONNECTED 3 Topic: Fraud prevention in fraudsters paradise

Speaker: Sub1 & GlobalCollect

Speaker: Mi-Pay

11:20

FUTURES Speaker: Richard Kastelein, Agora Media Topic: Multiplatform apps: How TV and tablets will connect and interact to enable purchasing

12:30

CONNECTED FUTURES - SOCIAL MEDIA Keynote Speaker: Jonathan Browne, Forrester Topic: How does Social Media change customer experience?

13:30 Lunch