Discover new opportunities for your business by participating in the ...
Discover new opportunities for your business by participating in the Queensland Government Innovation Hub Pilot Project Monday 8 December 10am–6pm and Tuesday 9 December 2014 10am–6pm
We’ve identified three problems worth solving...
Roadwork Safety - Department of Transport and Main Roads
Park Information - Department of National Parks, Recreation, Sport and Racing
Emergency Management - Inspector-General Emergency Management
...and we want you to help us to solve them.
1.
2. 3.
Read through the information presented in this document to help you more deeply understand the problem that we’re focused on solving. In the document you will find: - The problem statement - Context around the problem and the opportunities it presents - The benefits of being involved in solving the problem
Visit the Open Innovation website at www.openinnovation.com.au and familiarise yourself with the purpose and format of the event, including the benefits of getting involved, the judging criteria against which applications will be chosen and the terms and conditions of participation.
Once you understand the problem and why you should get involved, apply to attend the event. To do this, you will need to create an account (sign up) on the website and complete the five application questions. Once you are happy with your response, submit your application.
Emergency Management
The Problem
It is hard for disaster management decisionmakers from all levels of service to share a common perspective, to access and share relevant data, and collaboratively prepare and respond quickly and effectively.
The Opportunity A solution that allows decision makers to prepare and respond more quickly and effectively may reduce recovery costs. A 1% reduction in recovery costs would save over $2m in infrastructure repairs and nearly $1m in insurance payouts alone for a 2013 scale event.
What are the potential benefits of solving this problem? During the response to disasters, the benefits to Queensland will be seen in more efficient and effective service delivery to communities in times of disasters. These may range from maintenance of normal services, lack of inconvenience through the need NOT to evacuate, more effective service delivery of relief supplies and the saving of life. Outside the response phase, vulnerabilities in communities can be better understood, leading to better contingency plans and more effective resilience. Insurance premiums may be more exactly calculated, benefitting governments, businesses and the community alike. What are the potential benefits for the problem solver? The event will give successful applicants the opportunity to learn more about the problem first hand then refine & propose their solutions. After the event, selected applicants will be invited to participate in a 12 week acceleration process where they will prototype and explore further proof of concept with potential for direct commercial engagement with the sponsoring departments. Proven solutions also have the potential to extend to other states and local government jurisdictions and other industries that are required to collaborate and respond swiftly.
The Context
Estimated cost of damage to infrastructure in Queensland’s Natural Disasters 2013-2014 was approximately $2.5Bn. This excludes the cost of lives lost.
Everyone is impacted by the way that disasters are managed in Queensland. Communication of relevant information and data during an emergency situation is critical. ● ● ● ●
Information needs to be available, accessible, relevant and current so that informed decisions can be made More effective decisions can lead to better outcomes in a disaster Data flow needs to span local, district, state and commonwealth levels Ultimately it could and will save lives
Disaster management decision-makers make decisions based on the best available information. This information might differ, depending on the decision-makers’ location. It may be provided on a variety of applications that depend on the independent procurement decisions of different entities. Large teams are required to monitor information streams, analyse feeds from many sources and compile reports that support decisions.
Data flow & conversation quality At any point in the triangle people rely on quality conversations (local knowledge and data) between the levels to make key decisions that lead to action. This is currently an issue for the State of Queensland as data doesn’t flow easily across and between levels. Signal vs Noise Making sure that information is relevant and current is key for people to make informed and effective decisions at crucial times.
The Problem Ecosystem Key Stakeholders: ● Queensland Police Service ● Queensland Fire and Emergency Service ● Local Government / Local Disaster Mgmt Group ● State Government (Dept of Communities, Dept of Health, Public Safety Business Agency) ● Commonwealth Government ● Insurance companies ● Vulnerable groups ● NGOs - Red Cross etc
Culture: Disasters force collaboration outside the silos and information supply-chains of normal business. ‘Normal business’ acts slowly to share its information with unknown agencies beyond its known boundaries. A new culture of sharing data sets “whether or not the relevance is immediately obvious “ needs to emerge.
Local Disaster Coordinator / District Disaster Coordinator
Neighbouring Council/s, Districts and NGO’s
Commonwealth
State
Public
User scenarios/journeys
There is a need to know: What has happened? What is happening now? What is going to happen? With the following detail...
Each level and group in the ecosystem requires immediate knowledge about what has happened, what is happening now, and what is going to happen. Beyond that, there is a requirement to drill down into the more granular detail of the what, when, why, who, where, how and how it connects to time and distance.
Patterns & flows In an emergency situation, people at various levels currently respond differently to communicate and obtain information.
“Making innovation part of our every day” Queensland Government
This publication has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not act upon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is given as to the accuracy or completeness of the information contained in this publication, and, to the extent permitted by law, PricewaterhouseCoopers, its members, employees and agents and the Queensland Government do not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it. Except where otherwise noted, © 2014 PricewaterhouseCoopers and the Queensland Government. All rights reserved. “PricewaterhouseCoopers” refers to the network of member firms of PricewaterhouseCoopers International Limited, each of which is a separate & independent legal entity. Liability limited by a scheme approved under Professional Standards Legislation.
We’ve identified three problems worth solving...
Roadwork Safety - Department of Transport and Main Roads
Park Information - Department of National Parks, Recreation, Sport and Racing
Emergency Management - Inspector-General Emergency Management
...and we want you to help us to solve them.
1.
2. 3.
Read through the information presented in this document to help you more deeply understand the problem that we’re focused on solving. In the document you will find: - The problem statement - Context around the problem and the opportunities it presents - The benefits of being involved in solving the problem
Visit the Open Innovation website at www.openinnovation.com.au and familiarise yourself with the purpose and format of the event, including the benefits of getting involved, the judging criteria against which applications will be chosen and the terms and conditions of participation.
Once you understand the problem and why you should get involved, apply to attend the event. To do this, you will need to create an account (sign up) on the website and complete the five application questions. Once you are happy with your response, submit your application.
Emergency Management
The Problem
It is hard for disaster management decisionmakers from all levels of service to share a common perspective, to access and share relevant data, and collaboratively prepare and respond quickly and effectively.
The Opportunity A solution that allows decision makers to prepare and respond more quickly and effectively may reduce recovery costs. A 1% reduction in recovery costs would save over $2m in infrastructure repairs and nearly $1m in insurance payouts alone for a 2013 scale event.
What are the potential benefits of solving this problem? During the response to disasters, the benefits to Queensland will be seen in more efficient and effective service delivery to communities in times of disasters. These may range from maintenance of normal services, lack of inconvenience through the need NOT to evacuate, more effective service delivery of relief supplies and the saving of life. Outside the response phase, vulnerabilities in communities can be better understood, leading to better contingency plans and more effective resilience. Insurance premiums may be more exactly calculated, benefitting governments, businesses and the community alike. What are the potential benefits for the problem solver? The event will give successful applicants the opportunity to learn more about the problem first hand then refine & propose their solutions. After the event, selected applicants will be invited to participate in a 12 week acceleration process where they will prototype and explore further proof of concept with potential for direct commercial engagement with the sponsoring departments. Proven solutions also have the potential to extend to other states and local government jurisdictions and other industries that are required to collaborate and respond swiftly.
The Context
Estimated cost of damage to infrastructure in Queensland’s Natural Disasters 2013-2014 was approximately $2.5Bn. This excludes the cost of lives lost.
Everyone is impacted by the way that disasters are managed in Queensland. Communication of relevant information and data during an emergency situation is critical. ● ● ● ●
Information needs to be available, accessible, relevant and current so that informed decisions can be made More effective decisions can lead to better outcomes in a disaster Data flow needs to span local, district, state and commonwealth levels Ultimately it could and will save lives
Disaster management decision-makers make decisions based on the best available information. This information might differ, depending on the decision-makers’ location. It may be provided on a variety of applications that depend on the independent procurement decisions of different entities. Large teams are required to monitor information streams, analyse feeds from many sources and compile reports that support decisions.
Data flow & conversation quality At any point in the triangle people rely on quality conversations (local knowledge and data) between the levels to make key decisions that lead to action. This is currently an issue for the State of Queensland as data doesn’t flow easily across and between levels. Signal vs Noise Making sure that information is relevant and current is key for people to make informed and effective decisions at crucial times.
The Problem Ecosystem Key Stakeholders: ● Queensland Police Service ● Queensland Fire and Emergency Service ● Local Government / Local Disaster Mgmt Group ● State Government (Dept of Communities, Dept of Health, Public Safety Business Agency) ● Commonwealth Government ● Insurance companies ● Vulnerable groups ● NGOs - Red Cross etc
Culture: Disasters force collaboration outside the silos and information supply-chains of normal business. ‘Normal business’ acts slowly to share its information with unknown agencies beyond its known boundaries. A new culture of sharing data sets “whether or not the relevance is immediately obvious “ needs to emerge.
Local Disaster Coordinator / District Disaster Coordinator
Neighbouring Council/s, Districts and NGO’s
Commonwealth
State
Public
User scenarios/journeys
There is a need to know: What has happened? What is happening now? What is going to happen? With the following detail...
Each level and group in the ecosystem requires immediate knowledge about what has happened, what is happening now, and what is going to happen. Beyond that, there is a requirement to drill down into the more granular detail of the what, when, why, who, where, how and how it connects to time and distance.
Patterns & flows In an emergency situation, people at various levels currently respond differently to communicate and obtain information.
“Making innovation part of our every day” Queensland Government
This publication has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not act upon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is given as to the accuracy or completeness of the information contained in this publication, and, to the extent permitted by law, PricewaterhouseCoopers, its members, employees and agents and the Queensland Government do not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it. Except where otherwise noted, © 2014 PricewaterhouseCoopers and the Queensland Government. All rights reserved. “PricewaterhouseCoopers” refers to the network of member firms of PricewaterhouseCoopers International Limited, each of which is a separate & independent legal entity. Liability limited by a scheme approved under Professional Standards Legislation.
