05 Magellan Health - case study V3
Case Study
Danielle White Director, Leadership & Professional Development, Magellan Health
“Before Grovo, we had only 1% of employees accessing online professional development courses annually. At the rate we’re going, we’ll see 100% of our licenses used by the end of this year. That’s right where we want to be.”
Want to learn more? Contact us at:
[email protected]
(212) 924-2579
grovo.com
Case Study
About Magellan Health
Industry
Magellan Health is a healthcare management company improving the overall quality and affordability of healthcare by guiding individuals to live healthier and more fulfilling lives.
Health Benefits Provider
www.magellanhealth.com
Focused on the future “Working with Grovo is a true partnership. We’re always trying to find new, different and better ways of approaching professional and leadership development and Grovo is right there with us.” Tracie Chapple Vice President, Enterprise Learning
Challenge Magellan Health prides itself on developing employees for the future, but the company was suffering from low engagement on its online training platform. Only 80 of the company’s 6,900 employees accessed the content within an entire year. Magellan needed a learning solution their employees actually wanted to use and sought a vendor that could help take their training to the next level.
Solution Magellan’s Talent Development department wanted content that could keep up — and Grovo’s expansive microlearning library fit the bill. After positive feedback during the soft launch, Magellan began promoting Grovo’s training content to employees via the intranet and their LMS. Danielle White, Magellan’s Director of Leadership & Professional Development, says the bite-sized, just-in-time lessons easily fit into employees’ busy schedules. As a result, adoption has soared. She says, “When an employee comes to us and says, ‘I need training in this area,’ we can say, ‘We’ve got it! Here’s what you’re looking for.’” Now, even the busiest employees can take charge of their careers in a meaningful way.
Results Grovo has given Magellan’s training a shot in the arm. Some of the most immediate benefits include:
Just in time, for everyone “Grovo has allowed us to jump from older, slower, less engaging and static learning resources to a robust library of evolving, ‘just-in-time’ and well-aligned pportunities for employees at every level.” Danielle White Director, Leadership & Professional Development
Stellar customer service “This has turned out to be a great resource for me. It only takes a few minutes out of my day to learn something new. I like the testing as you go along to see if you are comprehending what you are learning.” A Magellan Learner
• Soaring participation: An 80% jump in training over the previous year, resulting in 700 trained employees in less than six months post-adoption, averaging nearly 2,000 lessons views per month. • Growing alignment: Unexpected “wins” in leadership development, including popluar collaboration and innovation topics. • Enthusiastic employees: Users are choosing to take more training than assigned, once inside the Grovo platform.
Want to learn more? Contact us at:
[email protected]
(212) 924-2579
grovo.com
Danielle White Director, Leadership & Professional Development, Magellan Health
“Before Grovo, we had only 1% of employees accessing online professional development courses annually. At the rate we’re going, we’ll see 100% of our licenses used by the end of this year. That’s right where we want to be.”
Want to learn more? Contact us at:
[email protected]
(212) 924-2579
grovo.com
Case Study
About Magellan Health
Industry
Magellan Health is a healthcare management company improving the overall quality and affordability of healthcare by guiding individuals to live healthier and more fulfilling lives.
Health Benefits Provider
www.magellanhealth.com
Focused on the future “Working with Grovo is a true partnership. We’re always trying to find new, different and better ways of approaching professional and leadership development and Grovo is right there with us.” Tracie Chapple Vice President, Enterprise Learning
Challenge Magellan Health prides itself on developing employees for the future, but the company was suffering from low engagement on its online training platform. Only 80 of the company’s 6,900 employees accessed the content within an entire year. Magellan needed a learning solution their employees actually wanted to use and sought a vendor that could help take their training to the next level.
Solution Magellan’s Talent Development department wanted content that could keep up — and Grovo’s expansive microlearning library fit the bill. After positive feedback during the soft launch, Magellan began promoting Grovo’s training content to employees via the intranet and their LMS. Danielle White, Magellan’s Director of Leadership & Professional Development, says the bite-sized, just-in-time lessons easily fit into employees’ busy schedules. As a result, adoption has soared. She says, “When an employee comes to us and says, ‘I need training in this area,’ we can say, ‘We’ve got it! Here’s what you’re looking for.’” Now, even the busiest employees can take charge of their careers in a meaningful way.
Results Grovo has given Magellan’s training a shot in the arm. Some of the most immediate benefits include:
Just in time, for everyone “Grovo has allowed us to jump from older, slower, less engaging and static learning resources to a robust library of evolving, ‘just-in-time’ and well-aligned pportunities for employees at every level.” Danielle White Director, Leadership & Professional Development
Stellar customer service “This has turned out to be a great resource for me. It only takes a few minutes out of my day to learn something new. I like the testing as you go along to see if you are comprehending what you are learning.” A Magellan Learner
• Soaring participation: An 80% jump in training over the previous year, resulting in 700 trained employees in less than six months post-adoption, averaging nearly 2,000 lessons views per month. • Growing alignment: Unexpected “wins” in leadership development, including popluar collaboration and innovation topics. • Enthusiastic employees: Users are choosing to take more training than assigned, once inside the Grovo platform.
Want to learn more? Contact us at:
[email protected]
(212) 924-2579
grovo.com
