2018 Training Lineup AWS
OTEC is pleased to announce this year's winter lineup of training workshops. From front-line workers to supervisors or business owners, there are workshops to benefit all employees. OTEC's certified training facilitators deliver innovative training programs to help organizations and people develop, perform and succeed.
OTEC Announces its Winter 2017/2018 Training Lineup Service Excellence
Using the most up-to-date service theories, best practices and tools, Service Excellence is a must for those wishing to deliver and achieve excellent customer service. This one-day interactive workshop prepares individuals to create memorable service experiences that result in customer loyalty and successful customer centric organizations.
Register now:
February 6, 2018 May 8, 2018
Training & Facilitation Excellence
Designed to develop and improve training and facilitation skills, this new two-day program assists organizations in developing the competencies of in house facilitators and individuals who wish to be a professional facilitator. Training & Facilitation Excellence creates the confidence and professional skills to successfully lead a class of adult learners or train on-the-job. After this workshop, participants will have the skills, tools and confidence to facilitate and train in any environment.
Register now:
February 7, 8 2018 May 9, 10. 2018
Serv ice Excellence Designated Trainer Program
This program is designed for organizations that train more than 50 employees per year. Consider delivering OTEC's flagship "Service Excellence" program in-house. Trainers obtain an understanding of adult-learning basics and discover how to create a learner-centric environment. Organizations receive long-lasting benefits through increased employee participation, theory retention and support to create a "service excellence culture."
Register now:
February 6, 7, 8, 2018 May 8, 9, 10. 2018
LX Leadership for New/ Emerging Leaders
OTEC's LX - Leadership Xelerator program provides new or emerging supervisors and managers with the knowledge, skills and tools essential for effective leadership and success. Over two consecutive days, the program focuses on the vital role managers and supervisors play in leading organizations to develop and perform successfully in the workplace.
Registernow:
February 27, 28 2018
For more information, contact OTEC Client Services: 21 Four Seasons Place, Suite 300 Toronto, ON M9B 6J8 416-622-1975 I 1-800-557-6832 I [email protected]
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OTEC Announces its Winter 2017/2018 Training Lineup Service Excellence
Using the most up-to-date service theories, best practices and tools, Service Excellence is a must for those wishing to deliver and achieve excellent customer service. This one-day interactive workshop prepares individuals to create memorable service experiences that result in customer loyalty and successful customer centric organizations.
Register now:
February 6, 2018 May 8, 2018
Training & Facilitation Excellence
Designed to develop and improve training and facilitation skills, this new two-day program assists organizations in developing the competencies of in house facilitators and individuals who wish to be a professional facilitator. Training & Facilitation Excellence creates the confidence and professional skills to successfully lead a class of adult learners or train on-the-job. After this workshop, participants will have the skills, tools and confidence to facilitate and train in any environment.
Register now:
February 7, 8 2018 May 9, 10. 2018
Serv ice Excellence Designated Trainer Program
This program is designed for organizations that train more than 50 employees per year. Consider delivering OTEC's flagship "Service Excellence" program in-house. Trainers obtain an understanding of adult-learning basics and discover how to create a learner-centric environment. Organizations receive long-lasting benefits through increased employee participation, theory retention and support to create a "service excellence culture."
Register now:
February 6, 7, 8, 2018 May 8, 9, 10. 2018
LX Leadership for New/ Emerging Leaders
OTEC's LX - Leadership Xelerator program provides new or emerging supervisors and managers with the knowledge, skills and tools essential for effective leadership and success. Over two consecutive days, the program focuses on the vital role managers and supervisors play in leading organizations to develop and perform successfully in the workplace.
Registernow:
February 27, 28 2018
For more information, contact OTEC Client Services: 21 Four Seasons Place, Suite 300 Toronto, ON M9B 6J8 416-622-1975 I 1-800-557-6832 I [email protected]
www.otec.org Sharethison:IIDIIB
Follow us on:
11a
II
m
m
We would like to continue communicating with you. but require your consent. Please click here to ensure we can help keep you up-to-date on information of relevance to you and your business.
OTEC 300 - 21 Four Seasons Place Toronto ON M9B 6J8 CA Manage Subscription I Manage preferences
