Track the status of the ACH debit throughout its lifecycle. ACH debit statuses change at 1:30 CST every weekday. Statuses will not change on bank holidays and weekends.
ACH Debit Status
Monday
Tuesday
Wednesday
Processing: ACH debit batched out to and sent to the Fed Settled: ACH debit finished and funds added into your Synapse account Returned: ACH debit returned
Thursday
Friday
Settled
Processing
Returned
2
The status of an ACH credit is updated throughout its lifecycle. ACH credit statuses change at 1:30 CST every weekday. Statuses will not change on bank holidays and weekends.
ACH Credit Status
Monday
Tuesday
Wednesday
Processing: ACH credit batched out to and sent to the Fed Settled: ACH credit finished and funds added into your bank account Returned: ACH credit returned, funds added back into your Synapse account
Thursday
Friday
Settled
Processing
Returned
3
Synapse will batch ACHs for submission each weekday. The ACH network operates only on banking days, so submission will not occur on bank holidays and weekends.
Payment Schedule
ACH Submission Times Monday-Friday Bank Holidays | 2015
Tuesday
ay nesd ed W
Fri d
4
T
ay
2:30 p.m. CST ay rsd hu
Mon da y
New Years Day----------------------------Jan 1 Martin Luther King Jr.’s Birthday---Jan 20 Washington’s Birthday------------------Feb 17 Memorial Day-------------------------------May 26 Independence Day------------------------July 4 Labor Day-------------------------------------Sep 1 Columbus Day------------------------------Oct 13 Veteran’s Day--------------------------------Nov 1 Thanksgiving Day-------------------------Nov 26 Christmas Day------------------------------Dec 25
Chargebacks & Disputes
In the event of a chargeback, Synapse will notify you to help gather the documents necessary to fight the chargeback.
Chargeback Timeframe
= 2 Business Days Businesses
= 60 Calendar Days Individuals
For more information, visit us online at: www.synapsepay.com