ACH Guide V3

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S Y N A PSE PAY



1

Track the status of the ACH debit throughout its lifecycle. ACH debit statuses change at 1:30 CST every weekday. Statuses will not change on bank holidays and weekends.

ACH Debit Status

Monday

Tuesday

Wednesday

Processing: ACH debit batched out to and sent to the Fed Settled: ACH debit finished and funds added into your Synapse account Returned: ACH debit returned

Thursday

Friday

Settled

Processing

Returned

2

The status of an ACH credit is updated throughout its lifecycle. ACH credit statuses change at 1:30 CST every weekday. Statuses will not change on bank holidays and weekends.

ACH Credit Status

Monday

Tuesday

Wednesday

Processing: ACH credit batched out to and sent to the Fed Settled: ACH credit finished and funds added into your bank account Returned: ACH credit returned, funds added back into your Synapse account

Thursday

Friday

Settled

Processing

Returned

3

Synapse will batch ACHs for submission each weekday. The ACH network operates only on banking days, so submission will not occur on bank holidays and weekends.

Payment Schedule

ACH Submission Times Monday-Friday Bank Holidays | 2015

Tuesday

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Fri d

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2:30 p.m. CST ay rsd hu

Mon da y

New Years Day----------------------------Jan 1 Martin Luther King Jr.’s Birthday---Jan 20 Washington’s Birthday------------------Feb 17 Memorial Day-------------------------------May 26 Independence Day------------------------July 4 Labor Day-------------------------------------Sep 1 Columbus Day------------------------------Oct 13 Veteran’s Day--------------------------------Nov 1 Thanksgiving Day-------------------------Nov 26 Christmas Day------------------------------Dec 25

Chargebacks & Disputes

In the event of a chargeback, Synapse will notify you to help gather the documents necessary to fight the chargeback.

Chargeback Timeframe

= 2 Business Days Businesses

= 60 Calendar Days Individuals

For more information, visit us online at: www.synapsepay.com