authentic leadership
AUTHENTIC LEADERSHIP Julie B. Smith
Trish Skophammer
Division Administrator Los Angeles County Child Support Services
Assistant Director Ramsey County Attorney’s Office
If you ask what is the good of education in general, the answer is easy; that education makes good men, and that good men act nobly. - Plato
The Sources
Authentic Leadership- Bill George (2003) True North- Bill George (2007) Authentic Leadership: Courage in ActionRobert Terry (1993) Navigating Integrity- Al Watts (2010)
What is Authentic Leadership?
Emphasizes building the leader's legitimacy through honest relationships Values input from followers Built on an ethical foundation Positive people with truthful self-concepts who promote openness
Not just the latest trend…
Ancient Greek Philosophers
Know Thyself
The Ancient Virtues
Prudence Temperance Justice Fortitude
In today’s words
Know yourself Be genuine Be fair minded Do the right thing
Internal compass
Keeps you on track. Based on;
Values Motivations Passion Sources of satisfaction
What makes an effective leader?
No clear profile of an ideal leader Cannot be described by a list of characteristics or traits Defined by life stories and how the stories are framed to discover their passion and purpose
The power of story
The power of story
Purpose and passion Values Heart Relationships Self discipline
Accountability
It’s not my fault He made me do it I forgot It’s not my job No one told me
Accountability
Don’t make promises you can’t keep Keep track of your promises Discern and revisit
Assessing your leadership
Authentic Leadership Questionnaire Any personality assessment Mentor 360 reviews
My story “Authentic Leadership starts with a journey of self-awareness, understanding of who you are, and the ability to recognize not only your own potential, but the potential and passion of others”………………..JBS
From Student To Manager
To Leader
Visualize Success How do I want my organization to look? How do I want families to feel after leaving our office? How do I want my employees to feel about work? What do I want to leave behind?
What I know for sure!
Lead with . . .
Courage
Recognize and seize opportunity Step outside of what is no longer needed Fearless and bold leadership
Passion . . .
Drives vision Ignites others Raises influence
Resilience Don’t be afraid to make mistakes Control what you can Pay attention to relationships Think positively Focus on solutions
Connection Leadership is about relationships
Add value Communication & Teamwork Gratitude Understand you can’t do this on your own Be supportive of the people and conscientious of the mission Believe people can do more – be more-accomplish more
Story of South Los Angeles
In the beginning:
Demographics
High crime rate area Poverty – low income High underground economy Highest number of aided and formerly aided case participants Highest homeless population
Morale & motivational issues Safety and security concerns Performance – 56% of current collections
Story of South Los Angeles
Strategies Engaged staff through a reinforcement of the vision and mission (WHY ARE WE HERE?) Spearheaded several campaigns designed to increase performance Collaborated with our community partners Implemented “Family Centered Services” Provided staff with training and tools to improve quality of work
Story of South Los Angeles
The ending:
Increased collections from 56% to 63.1%!
Questions ?
Contact Information Julie B. Smith Division Administrator Los Angeles County (CA) Child Support Services
Trish Skophammer Assistant Director Ramsey County (MN) Attorney’s Office
[email protected]
[email protected]
LA County CSSD@CSSDLA Los Angeles County Child Support Services Department @ LACSSD
https://www.linkedin.com/in/trish-skophammer-2485ab17
Timothy L. Lightner Child Support Specialist II, Enforcement Supervisor Alaska Child Support Services [email protected] https://www.linkedin.com/in/timothy-lightner-b1858532
Trish Skophammer
Division Administrator Los Angeles County Child Support Services
Assistant Director Ramsey County Attorney’s Office
If you ask what is the good of education in general, the answer is easy; that education makes good men, and that good men act nobly. - Plato
The Sources
Authentic Leadership- Bill George (2003) True North- Bill George (2007) Authentic Leadership: Courage in ActionRobert Terry (1993) Navigating Integrity- Al Watts (2010)
What is Authentic Leadership?
Emphasizes building the leader's legitimacy through honest relationships Values input from followers Built on an ethical foundation Positive people with truthful self-concepts who promote openness
Not just the latest trend…
Ancient Greek Philosophers
Know Thyself
The Ancient Virtues
Prudence Temperance Justice Fortitude
In today’s words
Know yourself Be genuine Be fair minded Do the right thing
Internal compass
Keeps you on track. Based on;
Values Motivations Passion Sources of satisfaction
What makes an effective leader?
No clear profile of an ideal leader Cannot be described by a list of characteristics or traits Defined by life stories and how the stories are framed to discover their passion and purpose
The power of story
The power of story
Purpose and passion Values Heart Relationships Self discipline
Accountability
It’s not my fault He made me do it I forgot It’s not my job No one told me
Accountability
Don’t make promises you can’t keep Keep track of your promises Discern and revisit
Assessing your leadership
Authentic Leadership Questionnaire Any personality assessment Mentor 360 reviews
My story “Authentic Leadership starts with a journey of self-awareness, understanding of who you are, and the ability to recognize not only your own potential, but the potential and passion of others”………………..JBS
From Student To Manager
To Leader
Visualize Success How do I want my organization to look? How do I want families to feel after leaving our office? How do I want my employees to feel about work? What do I want to leave behind?
What I know for sure!
Lead with . . .
Courage
Recognize and seize opportunity Step outside of what is no longer needed Fearless and bold leadership
Passion . . .
Drives vision Ignites others Raises influence
Resilience Don’t be afraid to make mistakes Control what you can Pay attention to relationships Think positively Focus on solutions
Connection Leadership is about relationships
Add value Communication & Teamwork Gratitude Understand you can’t do this on your own Be supportive of the people and conscientious of the mission Believe people can do more – be more-accomplish more
Story of South Los Angeles
In the beginning:
Demographics
High crime rate area Poverty – low income High underground economy Highest number of aided and formerly aided case participants Highest homeless population
Morale & motivational issues Safety and security concerns Performance – 56% of current collections
Story of South Los Angeles
Strategies Engaged staff through a reinforcement of the vision and mission (WHY ARE WE HERE?) Spearheaded several campaigns designed to increase performance Collaborated with our community partners Implemented “Family Centered Services” Provided staff with training and tools to improve quality of work
Story of South Los Angeles
The ending:
Increased collections from 56% to 63.1%!
Questions ?
Contact Information Julie B. Smith Division Administrator Los Angeles County (CA) Child Support Services
Trish Skophammer Assistant Director Ramsey County (MN) Attorney’s Office
[email protected]
[email protected]
LA County CSSD@CSSDLA Los Angeles County Child Support Services Department @ LACSSD
https://www.linkedin.com/in/trish-skophammer-2485ab17
Timothy L. Lightner Child Support Specialist II, Enforcement Supervisor Alaska Child Support Services [email protected] https://www.linkedin.com/in/timothy-lightner-b1858532
