Backup and Disaster Recovery
Backup and Disaster Recovery Managed service providers (MSPs) have the opportunity to add a profitable service to their portfolios with cloud backup powered by BackupAgent. Founded in Delft, Netherlands in 2005, BackupAgent is an internet-based cloud backup solution that is a convenient, reliable replacement for traditional backup. Private labeled and extremely scalable, this solution offers all that MSPs desire. Back up your clients’ data, databases and documents from their desktops, laptops and servers to a private cloud or to the BackupAgent Cloud. BackupAgent empowers MSPs to sell cloud backup to their clients with a solution praised for its simplicity, easy monitoring, private labeling and scalability.
BackupAgent Integration into LabTech BackupAgent’s integration into LabTech enables MSPs to deploy, configure and monitor BackupAgent clients using LabTech’s management console for single-pane-of-glass visibility. It makes daily operations surrounding backup and restore much more efficient which enables engineers to service more clients and devices.
BackupAgent Features • Supports Multiple Platforms – BackupAgent software supports backups of various platforms including Windows, Mac and Linux machines. • Provides Flexible Hosting Options – With software only or hosted solutions available, partners can host their clients’ data on their private cloud or send the data to the BackupAgent Cloud (Microsoft Azure). • Automates Backups of All Data – BackupAgent automates backups including Microsoft Hyper-V Server, Exchange Server, SQL Server and MySQL databases. • Customizable Branding Elements – With extensive branding options, you can set the look and feel of the software and management console to match your company’s style for private label branding. • Offers Load Balancing – The server side architecture is carrier grade and eliminates all single points of failure to ensure high availability. It can be hosted in a load balanced or clustered environment with installation on two or more front-end servers to share the infrastructure. All key elements of BackupAgent can be setup to failover to a secondary location, including session management and database connectivity.
• Worldwide Data Centers – BackupAgent has worldwide data center locations in Europe (Ireland and Amsterdam), Asia (Hong Kong and Singapore) and the USA (California and Virginia). • Multilingual – BackupAgent supports 17 different languages.
BackupAgent Benefits • Grows with Your Business – With unlimited scalability, BackupAgent can grow linearly to suit the needs of expanding organizations. Bandwidth, processor power, memory, database capacity and storage capacity can be scaled up or down independently. • Offers Rock Solid Performance – For organizations with high availability standards, BackupAgent offers proven performance, reliability and redundancy. • Keeps Data Secure – Data is 100% private and is not accessible to anyone but the end user. BackupAgent’s proven technology is secure with data encrypted locally before it is sent via SSL connection to the cloud server. • Improves Efficiency – With BackupAgent, you can monitor and manage all backups through LabTech to improve efficiency, allowing each engineer to manage more clients and devices. • Syncs Quickly – One of the fastest solutions on the market, BackupAgent syncs quickly to the cloud while filtering useless folders. • Increased End User Satisfaction – Once backed up, end users can be enabled to access their data through the web for increased satisfaction.
4110 George Road | Tampa, FL 33634 | 877.522.8323 | labtechsoftware.com © 2014 LabTech Software. All Rights Reserved. v1 - 040214
Backup and Disaster Recovery BackupAgent System Requirements
BackupAgent Supported Operating Systems
Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7 and 8, Windows Server 2003, 2008, 2008 R2 and 2012; Mac OS X Leopard (10.5.0 and higher. PPC is not supported, Intel only); Mac OS X Snow Leopard (10.5.0 and higher), Mac OS X Lion and Mac OS X Mountain Lion. Linux (RedHat, SuSE, Debian and Debain based systems such as Ubuntu), Solaris 10 and 11.
Supported Operating Systems - Workstation
Hardware Resources
Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7 and 8 (all 32-bit & 64-bit); Windows Server 2003 and 2008 (32-bit & 64-bit), Windows Server 2008 R2 (64-bit), Windows SB 2011 R2 (64- bit), Windows Server 2012 (64-bit)
Operating System
PC with 1 GHz or higher processor clock speed recommended; 1 GB- 1.5 GB memory; 25 MB of disk space; Internet connection
Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7 and 8 (all 32-bit & 64-bit)
Supported Operating Systems - Server
Required Software Microsoft.net framework 4.0 (Microsoft); Java 1.6 or higher (Linux and Mac)
4110 George Road | Tampa, FL 33634 | 877.522.8323 | labtechsoftware.com © 2014 LabTech Software. All Rights Reserved. v1 - 040214
BackupAgent Integration into LabTech BackupAgent’s integration into LabTech enables MSPs to deploy, configure and monitor BackupAgent clients using LabTech’s management console for single-pane-of-glass visibility. It makes daily operations surrounding backup and restore much more efficient which enables engineers to service more clients and devices.
BackupAgent Features • Supports Multiple Platforms – BackupAgent software supports backups of various platforms including Windows, Mac and Linux machines. • Provides Flexible Hosting Options – With software only or hosted solutions available, partners can host their clients’ data on their private cloud or send the data to the BackupAgent Cloud (Microsoft Azure). • Automates Backups of All Data – BackupAgent automates backups including Microsoft Hyper-V Server, Exchange Server, SQL Server and MySQL databases. • Customizable Branding Elements – With extensive branding options, you can set the look and feel of the software and management console to match your company’s style for private label branding. • Offers Load Balancing – The server side architecture is carrier grade and eliminates all single points of failure to ensure high availability. It can be hosted in a load balanced or clustered environment with installation on two or more front-end servers to share the infrastructure. All key elements of BackupAgent can be setup to failover to a secondary location, including session management and database connectivity.
• Worldwide Data Centers – BackupAgent has worldwide data center locations in Europe (Ireland and Amsterdam), Asia (Hong Kong and Singapore) and the USA (California and Virginia). • Multilingual – BackupAgent supports 17 different languages.
BackupAgent Benefits • Grows with Your Business – With unlimited scalability, BackupAgent can grow linearly to suit the needs of expanding organizations. Bandwidth, processor power, memory, database capacity and storage capacity can be scaled up or down independently. • Offers Rock Solid Performance – For organizations with high availability standards, BackupAgent offers proven performance, reliability and redundancy. • Keeps Data Secure – Data is 100% private and is not accessible to anyone but the end user. BackupAgent’s proven technology is secure with data encrypted locally before it is sent via SSL connection to the cloud server. • Improves Efficiency – With BackupAgent, you can monitor and manage all backups through LabTech to improve efficiency, allowing each engineer to manage more clients and devices. • Syncs Quickly – One of the fastest solutions on the market, BackupAgent syncs quickly to the cloud while filtering useless folders. • Increased End User Satisfaction – Once backed up, end users can be enabled to access their data through the web for increased satisfaction.
4110 George Road | Tampa, FL 33634 | 877.522.8323 | labtechsoftware.com © 2014 LabTech Software. All Rights Reserved. v1 - 040214
Backup and Disaster Recovery BackupAgent System Requirements
BackupAgent Supported Operating Systems
Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7 and 8, Windows Server 2003, 2008, 2008 R2 and 2012; Mac OS X Leopard (10.5.0 and higher. PPC is not supported, Intel only); Mac OS X Snow Leopard (10.5.0 and higher), Mac OS X Lion and Mac OS X Mountain Lion. Linux (RedHat, SuSE, Debian and Debain based systems such as Ubuntu), Solaris 10 and 11.
Supported Operating Systems - Workstation
Hardware Resources
Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7 and 8 (all 32-bit & 64-bit); Windows Server 2003 and 2008 (32-bit & 64-bit), Windows Server 2008 R2 (64-bit), Windows SB 2011 R2 (64- bit), Windows Server 2012 (64-bit)
Operating System
PC with 1 GHz or higher processor clock speed recommended; 1 GB- 1.5 GB memory; 25 MB of disk space; Internet connection
Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7 and 8 (all 32-bit & 64-bit)
Supported Operating Systems - Server
Required Software Microsoft.net framework 4.0 (Microsoft); Java 1.6 or higher (Linux and Mac)
4110 George Road | Tampa, FL 33634 | 877.522.8323 | labtechsoftware.com © 2014 LabTech Software. All Rights Reserved. v1 - 040214
