Commercial Service Centre - Santander Corporate and Commercial
Helping you get in touch Commercial Service Centre
Online banking
At Santander Corporate and Commercial banking, we know that finding the right person to help when you need it most is really important.
Santander Connect Online Banking Help Desk Our dedicated Connect Online Banking Team are on hand to help and support you every step of the way. Listed below are just some of the services the team can assist you with: n O nline
Banking Training Tutorial Sessions
Account Servicing
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All Online Banking questions or queries
Santander Commercial Service Centre
n
Support you with File Import
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Log on Support, Adding Additional Users, Security Device questions, making Bulk Payments, making International Payments
Our Commercial Service Centre has been created to provide you with the best point of contact for your everyday banking enquiries, such as those detailed below: n G eneral
account information and transaction enquiries
n
Ordering account stationery, such as cheque and paying-in books
n
Managing Direct Debits and Standing Orders
n
Transferring money between your accounts
n
Statement requests and changes to your statement delivery
n
Report lost or stolen cards, or order replacements
We aim to deal with requests immediately, but where we can’t resolve a query straight away, the Commercial Service Centre will take complete ownership through to resolution of your query, making sure you are always kept fully informed.
International banking n D edicated n
International Help Desk
Taking Your Business Abroad – Trade Portal & Trade Club Demonstrations
We’ve made it easier to find the right person By Using these 5 Easy Ways to Suit You: 1. Telephone Our Commercial Service Centre on 0800 085 2090 2. Telephone our Santander Connect Online Banking Help Desk on 0800 085 1580 3. Send a Secure Message via Messaging on Your Online Banking 4. Email Our Commercial Service Centre [email protected] 5. Telephone our dedicated International Help Desk on +44 (0) 208 947 5447 Our opening hours are: Monday – Friday 08:00 – 18:00 Saturday 09:00 – 12.30
For more information please contact your local Relationship Director or visit:
Your Online Banking available 24 hours. We are dedicated to making your day to day banking easier.
www.santandercb.co.uk
Santander Corporate & Commercial is a brand name of Santander UK plc, Abbey National Treasury Services plc (which also uses the brand name Santander Global Corporate Banking) and Santander Asset Finance plc, all (with the exception of Santander Asset Finance plc) authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register numbers are 106054 and 146003 respectively. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768. In Jersey, Santander UK plc is regulated by the Jersey Financial Services Commission to carry on deposit-taking business under the Banking Business (Jersey) Law 1991. Registered office: 2 Triton Square, Regent’s Place, London NW1 3AN. Company numbers: 2294747, 2338548 and 1533123 respectively. Registered in England and Wales. Santander and the flame logo are registered trademarks. Santander UK plc is a participant in the Jersey Bank Depositors Compensation Scheme. The Scheme offers protection for eligible deposits of up to £50,000. The maximum total amount of compensation is capped at £100,000,000 in any 5 year period. Full details of the Scheme and banking groups covered are available on the States of Jersey website www.gov.je/dcs or on request. 6020982 OCT 15 HT
Online banking
At Santander Corporate and Commercial banking, we know that finding the right person to help when you need it most is really important.
Santander Connect Online Banking Help Desk Our dedicated Connect Online Banking Team are on hand to help and support you every step of the way. Listed below are just some of the services the team can assist you with: n O nline
Banking Training Tutorial Sessions
Account Servicing
n
All Online Banking questions or queries
Santander Commercial Service Centre
n
Support you with File Import
n
Log on Support, Adding Additional Users, Security Device questions, making Bulk Payments, making International Payments
Our Commercial Service Centre has been created to provide you with the best point of contact for your everyday banking enquiries, such as those detailed below: n G eneral
account information and transaction enquiries
n
Ordering account stationery, such as cheque and paying-in books
n
Managing Direct Debits and Standing Orders
n
Transferring money between your accounts
n
Statement requests and changes to your statement delivery
n
Report lost or stolen cards, or order replacements
We aim to deal with requests immediately, but where we can’t resolve a query straight away, the Commercial Service Centre will take complete ownership through to resolution of your query, making sure you are always kept fully informed.
International banking n D edicated n
International Help Desk
Taking Your Business Abroad – Trade Portal & Trade Club Demonstrations
We’ve made it easier to find the right person By Using these 5 Easy Ways to Suit You: 1. Telephone Our Commercial Service Centre on 0800 085 2090 2. Telephone our Santander Connect Online Banking Help Desk on 0800 085 1580 3. Send a Secure Message via Messaging on Your Online Banking 4. Email Our Commercial Service Centre [email protected] 5. Telephone our dedicated International Help Desk on +44 (0) 208 947 5447 Our opening hours are: Monday – Friday 08:00 – 18:00 Saturday 09:00 – 12.30
For more information please contact your local Relationship Director or visit:
Your Online Banking available 24 hours. We are dedicated to making your day to day banking easier.
www.santandercb.co.uk
Santander Corporate & Commercial is a brand name of Santander UK plc, Abbey National Treasury Services plc (which also uses the brand name Santander Global Corporate Banking) and Santander Asset Finance plc, all (with the exception of Santander Asset Finance plc) authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register numbers are 106054 and 146003 respectively. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768. In Jersey, Santander UK plc is regulated by the Jersey Financial Services Commission to carry on deposit-taking business under the Banking Business (Jersey) Law 1991. Registered office: 2 Triton Square, Regent’s Place, London NW1 3AN. Company numbers: 2294747, 2338548 and 1533123 respectively. Registered in England and Wales. Santander and the flame logo are registered trademarks. Santander UK plc is a participant in the Jersey Bank Depositors Compensation Scheme. The Scheme offers protection for eligible deposits of up to £50,000. The maximum total amount of compensation is capped at £100,000,000 in any 5 year period. Full details of the Scheme and banking groups covered are available on the States of Jersey website www.gov.je/dcs or on request. 6020982 OCT 15 HT
