Customer Service Representative

Customer Service Representative Department: Administration Reports To: General Manager Hours: 10-20 hours/week Paid: Hourly Responsibilities:  Greet customers on the phone and in person, while directing phone calls and walk-ins.  Provide display and classified advertising information to call-in and walk-in customers.  Manage scheduling and placement of classified line ads.  Manage scheduling and placement of national advertising.  Measure newspaper content to determine advertising percentage.  Provide tearsheets to advertisers.  Perform additional reception duties (mail, messages, supplies, etc.).  Other duties as assigned. Qualifications:  Must be able to understand and speak English clearly.  Must be detail-oriented and possess good organization skills.  Must be highly motivated and possess great interpersonal skills.  Must be adept at computer data entry.  Must be a University of Minnesota student.  Previous customer service experience is desired, but not required. Must be currently-enrolled University of Minnesota student with at least two semesters remaining before graduation. This is an entry-level position intended to prepare students to move up to management and leadership roles. The Minnesota Daily values diversity and welcomes applicants from all backgrounds without regard to race, gender, religion, sexual orientation, or other status. All students are encouraged to apply. To apply: Visit www.mndaily.com/page/jobs or send cover letter and resume to [email protected]

July 2017 2221 University Ave SE, Suite 450 Minneapolis, MN 55414

(612)-627-4080 mndaily.com