Desktop Remediation & Office Licenses
Desktop Remediation & Office Licenses Randy Barnes | Deputy State Chief Information Officer Joint Legislative Oversight Committee on Information Technology January 9, 2013
Desktop Remediation & Office Licenses
Scope
>50% of the IT Reserve Fund
Every agency in the enterprise
>60,000 users
Challenges
Silos
Disparate tools
Dated, distributed applications
Opportunities
Unite
Standardize
Limit ‘touches’
OFFICE OF INFORMATION TECHNOLOGY
Fix problems and build Foundation for the future Plan ‐
Prove ‐ Transform ‐
Deliver
2
Approach – Fix and Modernize PLAN
BUILD
OPERATE
Determine what needs to be done
Determine the best way to do it
Design the solution
Perform use / test cases
Determine who is affected
PLAN
Try before we buy ‐ prove in iCenter
Consumer focus
Center of Expertise
Cross‐agency steering committee
Management tools
SHARE
Align projects /programs
Improve security & compliance
Common processes / standards
BYOD capabilities
Validate PROVE
TRANSFORM
DELIVER
We are here Focus to date ‐ PLAN and PROVE
Next Steps – TRANSFORM and DELIVER
Define ‘who’ and ‘how’
Collaborate on best way to do it
Make sure it works
Deliver solutions as OneIT
OFFICE OF INFORMATION TECHNOLOGY
3
Desktop Remediation Program Consists of 4 projects
$30.3M
1. XP Remediation Addresses end of life Windows XP Operating System and obsolete hardware
$14.4M
2. Services Standardization Implements common standards and tools to break down silos and lower operating costs
$4M
3. Consumer Platform Modernization Modernizes technology to enable “any device”, “anywhere” and “Bring Your Own Device” (BYOD)
$8M
4. Application Transformation Reduces duplication, streamlines support, improves security and updates existing applications to work with modern technologies
OFFICE OF INFORMATION TECHNOLOGY
$3.9M
4
XP Remediation Target completion ‐ April 2015. Near‐term next steps: •
Initiation Gate Review – in progress
•
Rebid of personal computer contract (Jan ‘14)
•
Agencies upgrade existing devices to supported operating system (Apr ‘15)
•
Identify target clients for modern ‘virtual’ desktop
•
Agencies purchase ~10k devices based on traditional spend (Feb / Jun ‘14)
• Expansion Funds to supplement Agencies • Purchase ~ 16k devices (Feb / Jun ‘14) • Procure external resources for deployments (Feb ‘14) • Purchase extended support for XP through April 2015 to mitigate security risks (Mar ‘14) OFFICE OF INFORMATION TECHNOLOGY
5
Desktop Remediation Overview Consumer Platform Modernization
Employ virtualization technologies to provide anywhere, anytime, any device access to business applications, enable “Bring Your Own Deice” (BYOD) and improve security
“Try before you buy” in iCenter nearing completion
Pilot planned for late FY 13/14
Service Standardization
Provides common support tools and practices so that consumers from all agencies can be supported in a consistent way through a cross‐agency Center of Expertise
Target start late FY 13/14
Application Transformation
Reduces the number and versions of client applications and provides improved security for application access
Identifying applications to be remediated as part of XP remediation
Target start late FY 13/14
OFFICE OF INFORMATION TECHNOLOGY
6
Office (Desktop Software Licenses) Program Consists of 4 projects
$6.3M
1. Pilot Proves the solution works with the state’s existing technology
$.35M
2. Universal Enterprise Agreement Breaks down silos and provides a unified licensing agreement
$‐M
3. Platform Enablement Fully establishes the technology solution and connects to the cloud 4. Licensing Adoption Agencies begin using the new licenses / services
OFFICE OF INFORMATION TECHNOLOGY
$1.35M
$4.6M
7
Office Remediation Target completion – December 2016 •
Deploy first 15k licenses (May ‘14)
•
Complete Platform Enablement (June ‘14)
•
Agencies adopt as license agreements expire, or before (now – Dec ‘16) •
Agencies purchase licenses based on traditional spend
•
Expansion Funds supplement purchase of licenses for agencies
•
Anticipated ITS rate reductions associated with office services will cover additional license purchases
OFFICE OF INFORMATION TECHNOLOGY
8
Next Steps • Award personal computer bulk‐buy contract • Extend support for Windows XP operating system • Perform 1st personal computer bulk purchase • Continue operating system upgrades • Begin deploying desktop software subscription licenses • Continue moving through project management processes
OFFICE OF INFORMATION TECHNOLOGY
9
Desktop Remediation & Office Licenses
Scope
>50% of the IT Reserve Fund
Every agency in the enterprise
>60,000 users
Challenges
Silos
Disparate tools
Dated, distributed applications
Opportunities
Unite
Standardize
Limit ‘touches’
OFFICE OF INFORMATION TECHNOLOGY
Fix problems and build Foundation for the future Plan ‐
Prove ‐ Transform ‐
Deliver
2
Approach – Fix and Modernize PLAN
BUILD
OPERATE
Determine what needs to be done
Determine the best way to do it
Design the solution
Perform use / test cases
Determine who is affected
PLAN
Try before we buy ‐ prove in iCenter
Consumer focus
Center of Expertise
Cross‐agency steering committee
Management tools
SHARE
Align projects /programs
Improve security & compliance
Common processes / standards
BYOD capabilities
Validate PROVE
TRANSFORM
DELIVER
We are here Focus to date ‐ PLAN and PROVE
Next Steps – TRANSFORM and DELIVER
Define ‘who’ and ‘how’
Collaborate on best way to do it
Make sure it works
Deliver solutions as OneIT
OFFICE OF INFORMATION TECHNOLOGY
3
Desktop Remediation Program Consists of 4 projects
$30.3M
1. XP Remediation Addresses end of life Windows XP Operating System and obsolete hardware
$14.4M
2. Services Standardization Implements common standards and tools to break down silos and lower operating costs
$4M
3. Consumer Platform Modernization Modernizes technology to enable “any device”, “anywhere” and “Bring Your Own Device” (BYOD)
$8M
4. Application Transformation Reduces duplication, streamlines support, improves security and updates existing applications to work with modern technologies
OFFICE OF INFORMATION TECHNOLOGY
$3.9M
4
XP Remediation Target completion ‐ April 2015. Near‐term next steps: •
Initiation Gate Review – in progress
•
Rebid of personal computer contract (Jan ‘14)
•
Agencies upgrade existing devices to supported operating system (Apr ‘15)
•
Identify target clients for modern ‘virtual’ desktop
•
Agencies purchase ~10k devices based on traditional spend (Feb / Jun ‘14)
• Expansion Funds to supplement Agencies • Purchase ~ 16k devices (Feb / Jun ‘14) • Procure external resources for deployments (Feb ‘14) • Purchase extended support for XP through April 2015 to mitigate security risks (Mar ‘14) OFFICE OF INFORMATION TECHNOLOGY
5
Desktop Remediation Overview Consumer Platform Modernization
Employ virtualization technologies to provide anywhere, anytime, any device access to business applications, enable “Bring Your Own Deice” (BYOD) and improve security
“Try before you buy” in iCenter nearing completion
Pilot planned for late FY 13/14
Service Standardization
Provides common support tools and practices so that consumers from all agencies can be supported in a consistent way through a cross‐agency Center of Expertise
Target start late FY 13/14
Application Transformation
Reduces the number and versions of client applications and provides improved security for application access
Identifying applications to be remediated as part of XP remediation
Target start late FY 13/14
OFFICE OF INFORMATION TECHNOLOGY
6
Office (Desktop Software Licenses) Program Consists of 4 projects
$6.3M
1. Pilot Proves the solution works with the state’s existing technology
$.35M
2. Universal Enterprise Agreement Breaks down silos and provides a unified licensing agreement
$‐M
3. Platform Enablement Fully establishes the technology solution and connects to the cloud 4. Licensing Adoption Agencies begin using the new licenses / services
OFFICE OF INFORMATION TECHNOLOGY
$1.35M
$4.6M
7
Office Remediation Target completion – December 2016 •
Deploy first 15k licenses (May ‘14)
•
Complete Platform Enablement (June ‘14)
•
Agencies adopt as license agreements expire, or before (now – Dec ‘16) •
Agencies purchase licenses based on traditional spend
•
Expansion Funds supplement purchase of licenses for agencies
•
Anticipated ITS rate reductions associated with office services will cover additional license purchases
OFFICE OF INFORMATION TECHNOLOGY
8
Next Steps • Award personal computer bulk‐buy contract • Extend support for Windows XP operating system • Perform 1st personal computer bulk purchase • Continue operating system upgrades • Begin deploying desktop software subscription licenses • Continue moving through project management processes
OFFICE OF INFORMATION TECHNOLOGY
9
