Engaging Shoppers on the Path to Purchase

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Engaging Shoppers on the Path to Purchase

Opportunity for Out-of-Home Media to Engage & Interact with Shoppers

When you are outside your home, which of the following describes your frame of mind? (Base n=1406)

Active Alert Interested Relaxed Calm My time Impulsive Sleepy

45% 44% 43% 38% 37% 27% 9% 6%

‘Active’ and ‘alert’ Canadians have high OOH recall: 69% past week

When you are outside your home, which of the following best describes your frame of mind? Select all that apply.

High Attention Levels

76% of shoppers “pay attention” to OOH ads

Unplanned items will be bought. Opportunity to influence on the path-to-purchase. Activities During Shopping Trip - % Household Shopping Trips (Base: n= 6,152)

Purchased items I didn't plan to buy

40%

Collected loyalty program points

32%

Checked the promotional displays

21%

Picked up the flyer/circular

18%

Checked for in-store coupons

14%

Used my smartphone for shopping-related purpose

13%

Redeemed print coupons Looked for special loyalty point offers Sampled products

12% 10% 9%

With respect to your grocery or food & beverage shopping, which of the following did you do in-store on this trip? Please select all that apply.

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High Weekly Recall

2 in 3 in major markets recall specific OOH (past week)

Active social media: more likely to pay attention How often do you pay attention to advertising in each medium? Shoppers 18-64

Pay Attention to OOH Ads – Any Format (Always/Sometimes)

Total

Facebook

YouTube

Twitter

LinkedIn

78%

82%

81%

82%

1.00

1.05

1.05

1.06

78%

Are you a member of any of the following online social networks? Which different types of out-of-home advertising do you recall having seen in past 7 days? How often do you pay attention to advertising in the following media? SCALE: Always, Sometimes, Never, I don’t use that channel 10

The Impact of Media Fragmentation

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Shoppers are Using Adblocking Software to Avoid Online Ads

36%

of Shoppers Use Adblocking Software

48% of 18-34 year olds

74%

of Adblock Users Pay Attention to OOH Ads

In Summary Canadian shoppers seek value & convenience Unplanned purchases are common OOH media continues to have strong reach nationally: 96% “notice” OOH ads Shoppers are receptive: frame of mind outside home is active, alert, interested Almost 8 in 10 shoppers “pay attention” to OOH ads Weekly recall rates increase for men, Millennials, Gen X, active social media users, major markets OOH reach maintained while other channels face challenges: adblocking, fragmented viewership, declining readership

Source: 2016 BrandSpark Canadian Shopper Study. All Rights Reserved.

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