ESRI ArcGIS - A Foundation for Field Automation
“ESRI - A Foundation for Field Automation”
Jay Lasseter MapFrame Corporation
Overview • • • • • • • • • • • •
Introduction The evolution of mobile computing in utilities Leveraging existing IT investment A “Mapcentric” approach The Field usability hurdle Automating field work Obstacles to using GIS in a mobile environment Methods for moving data to the field user Making the case – Where it the ROI? Where to start? Summary Questions
Introduction
The Evolution of Mobile Computing • Mobile hardware has evolved – Ruggedized lap tops, pen based, tablet PC, hand helds • Communications options – Wired – Bandwidth improved – Wireless – LAN and WAN • GIS data has matured • Other data sources have matured • Software designed specifically for the
mobile environment
The Evolution of Mobile Computing • Initial focus – Short cycle work – Mobile dispatch of time sensitive work Serviceman • Emergency response •
• GIS and field automation converge • The geospatial nature of T & D data • Field based requirements for GIS data • Tangible benefits derived
Leveraging existing IT investment •
What is in the back office today? – 4th+ generation of financial, HR, office communications systems – Operations Specific - Dispatch, GIS, Work management, CIS,
Inspection/repair history, spread sheets/databases •
What is in field operations today? – A combination of paper based processes’ and some field
automation – Typically first generation+ of mobile technology •
Where is the majority of your operations based workforce (contractors too)?
Leveraging existing IT investment
•
What percentage of field based operations are automated? – – – –
•
Short cycle service work (from the meter into the premise) – 25% Locating – 5% Some limited field data collection –
Jay Lasseter MapFrame Corporation
Overview • • • • • • • • • • • •
Introduction The evolution of mobile computing in utilities Leveraging existing IT investment A “Mapcentric” approach The Field usability hurdle Automating field work Obstacles to using GIS in a mobile environment Methods for moving data to the field user Making the case – Where it the ROI? Where to start? Summary Questions
Introduction
The Evolution of Mobile Computing • Mobile hardware has evolved – Ruggedized lap tops, pen based, tablet PC, hand helds • Communications options – Wired – Bandwidth improved – Wireless – LAN and WAN • GIS data has matured • Other data sources have matured • Software designed specifically for the
mobile environment
The Evolution of Mobile Computing • Initial focus – Short cycle work – Mobile dispatch of time sensitive work Serviceman • Emergency response •
• GIS and field automation converge • The geospatial nature of T & D data • Field based requirements for GIS data • Tangible benefits derived
Leveraging existing IT investment •
What is in the back office today? – 4th+ generation of financial, HR, office communications systems – Operations Specific - Dispatch, GIS, Work management, CIS,
Inspection/repair history, spread sheets/databases •
What is in field operations today? – A combination of paper based processes’ and some field
automation – Typically first generation+ of mobile technology •
Where is the majority of your operations based workforce (contractors too)?
Leveraging existing IT investment
•
What percentage of field based operations are automated? – – – –
•
Short cycle service work (from the meter into the premise) – 25% Locating – 5% Some limited field data collection –
